Comparison

West Elm vs IKEA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

West Elm

Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.

Highlights
  • Discover latest arrivals
  • Seasonal inspiration
  • Wedding registry management
  • Virtual design help
  • Shop by room
  • Personalized recommendations
Features
Read full description

The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.

About

IKEA

Discover and shop for home furnishings and decor. Browse thousands of products and ideas to personalize your space. Use in-store features like Shop & Go to skip checkout lines and track home deliveries.

Highlights
  • Browse products and ideas
  • Shop online or in-store
  • Scan products with Shop & Go
  • Save favorites to lists
  • Order home delivery
  • Track orders
  • Access IKEA Family benefits
Features
Currently charting
Read full description

Get inspired and make the most of your home. Discover new products, visualize your dream space and enjoy easier shopping — from anywhere. Find more than you'd imagine in the IKEA app: • Discover offers, new product launches and personalized recommendations • Save your favorite items to lists, so you can find everything in one place • Find your way through the store with easy-to-follow navigation • Collect points to unlock and enjoy rewards • Scan as you shop in-store and enjoy a faster checkout • Design your dream kitchen with interactive planners • Scan your room and add products to visualise them in your space • Enjoy speedy and secure payments when you shop in the app • Track and manage your order from anywhere • Check availability and get notified when an item is back in stock • Find digital receipts and purchase history in one place • Check busy store times and prepare for your next visit • Watch IKEA Live and get tips from our interior design experts Some features may not be available in every country, but they are planned for release. We recommend keeping the IKEA app updated so you can experience new features when they're available. We value your data privacy and believe in ethical use of customer data. That's why you're in control of your data at all times.

Screenshots

West Elm4 screens
IKEA4 screens

Verdict

The call

The clearest difference is ads: West Elm at none against IKEA's shown. West Elm also leads on monetization model (free vs free with in-app purchases). IKEA's advantage is review sentiment (53% vs 31%) and ratings volume (151K vs 5.9K). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.8 for IKEA. That said, the two scores are not equally well evidenced: IKEA has 151K ratings behind it against 5.9K, so its average is the more settled of the two. Written reviews are what separate them: 31% of West Elm's written reviews are positive against 53% of IKEA's.

UpkeepUpdate frequency

West Elm ships an update every 3 weeks, IKEA fortnightly. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 6 level
West Elm versus IKEA: the parameters behind the verdict, then further details
ParameterWest ElmIKEA
PriceFreeFree
Rating4.8 (5.9K ratings)4.8 (151K ratings) — better
Positive reviews31.3% of reviews53.2% of reviews — better
Number of ratings5.9K151K — better
Update frequencyEvery 3 weeksFortnightly — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank—#68 — better
DevicesiPhoneiPhone, iPad — better
Requires iOS17.016.0 — better
Further details — not scored
Size344 MB233 MB
Age rating4+4+
DeveloperWilliams-Sonoma, Inc.Inter IKEA Systems B.V.

Customer experience

West Elm

All ratings5,709 ratings
Positive94.6%
Neutral1.6%
Negative3.8%
Written reviews150 reviews
Positive31.3%
Neutral5.3%
Negative63.3%

IKEA

All ratings150,232 ratings
Positive95.4%
Neutral1.7%
Negative2.9%
Written reviews1,529 reviews
Positive53.2%
Neutral8.9%
Negative37.9%

User reviews

West Elm

From 5.9K App Store ratings

What we love

  • 👍 Excellent customer service
  • 🚀 Quality and style of products
  • 💡 Free swatch samples
  • 🤩 Unique and beautiful designs

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔍 Poor search and navigation functionality
  • 🛒 Issues with cart and saved items
  • ⏰ Long delivery times and order delays
  • 🔌 Buggy and unresponsive app performance

IKEA

From 151K App Store ratings

What we love

  • 🚀 Smooth shopping experience
  • 🎨 Visually appealing design
  • 💡 Helpful AR and planning features
  • 👍 Convenient in-app purchasing
  • 🛒 Integrated shopping lists and wishlists

Room to improve

  • 🐛 Inaccurate inventory tracking
  • 🔍 Frustrating search and navigation
  • 🚫 Inability to select preferred store
  • 💰 Excessive delivery fees
  • 🔇 Unwanted audio playback

Bugs and requests

West Elm

Reported bugs

4 issues
  • App crashes when trying to return items
  • Inability to link rewards account
  • Saved items disappearing from cart
  • Shipping and delivery information not accurate

Requested features

4 requests
  • Add AR view in room feature
  • Improve product reviews and ratings
  • Allow opting out of promotional emails
  • Fix login and account management issues

IKEA

Reported bugs

4 issues
  • Frequent crashes and errors
  • Items disappearing from cart
  • Incorrect pickup location information
  • Unresponsive or laggy performance

Requested features

5 requests
  • Ability to filter by in-stock items
  • Option to save and retrieve shopping lists
  • Landscape mode support for tablets
  • Improved search with category browsing
  • Integration with digital wallets

In-app purchases

None

West Elm

No in-app purchases

None

IKEA

No in-app purchases

Questions

Is West Elm free?
West Elm is free to download, with no in-app purchases.
Is IKEA free?
IKEA is free to download, with no in-app purchases.
Which has better reviews, West Elm or IKEA?
IKEA is rated higher. West Elm averages 4.8 out of 5 from 5.9K ratings, while IKEA averages 4.8 from 151K ratings.
Do West Elm or IKEA have ads?
IKEA shows ads; West Elm does not.
Which is updated more often, West Elm or IKEA?
West Elm ships an update every 3 weeks, and IKEA fortnightly. Most recently, West Elm was updated on November 1, 2026 and IKEA on November 3, 2026.

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