West Elm vs IKEA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
West Elm
Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.
- Discover latest arrivals
- Seasonal inspiration
- Wedding registry management
- Virtual design help
- Shop by room
- Personalized recommendations
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The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.
IKEA
Discover and shop for home furnishings and decor. Browse thousands of products and ideas to personalize your space. Use in-store features like Shop & Go to skip checkout lines and track home deliveries.
- Browse products and ideas
- Shop online or in-store
- Scan products with Shop & Go
- Save favorites to lists
- Order home delivery
- Track orders
- Access IKEA Family benefits
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Get inspired and make the most of your home. Discover new products, visualize your dream space and enjoy easier shopping — from anywhere. Find more than you'd imagine in the IKEA app: • Discover offers, new product launches and personalized recommendations • Save your favorite items to lists, so you can find everything in one place • Find your way through the store with easy-to-follow navigation • Collect points to unlock and enjoy rewards • Scan as you shop in-store and enjoy a faster checkout • Design your dream kitchen with interactive planners • Scan your room and add products to visualise them in your space • Enjoy speedy and secure payments when you shop in the app • Track and manage your order from anywhere • Check availability and get notified when an item is back in stock • Find digital receipts and purchase history in one place • Check busy store times and prepare for your next visit • Watch IKEA Live and get tips from our interior design experts Some features may not be available in every country, but they are planned for release. We recommend keeping the IKEA app updated so you can experience new features when they're available. We value your data privacy and believe in ethical use of customer data. That's why you're in control of your data at all times.
Screenshots
Verdict
The clearest difference is ads: West Elm at none against IKEA's shown. West Elm also leads on monetization model (free vs free with in-app purchases). IKEA's advantage is review sentiment (53% vs 31%) and ratings volume (151K vs 5.9K). On price, rating, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.8 for IKEA. That said, the two scores are not equally well evidenced: IKEA has 151K ratings behind it against 5.9K, so its average is the more settled of the two. Written reviews are what separate them: 31% of West Elm's written reviews are positive against 53% of IKEA's.
West Elm ships an update every 3 weeks, IKEA fortnightly. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | West Elm | IKEA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.9K ratings) | 4.8 (151K ratings) — better |
| Positive reviews | 31.3% of reviews | 53.2% of reviews — better |
| Number of ratings | 5.9K | 151K — better |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #68 — better |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 344 MB | 233 MB |
| Age rating | 4+ | 4+ |
| Developer | Williams-Sonoma, Inc. | Inter IKEA Systems B.V. |
Customer experience
West Elm
IKEA
User reviews
West Elm
From 5.9K App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs
Room to improve
- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance
IKEA
From 151K App Store ratingsWhat we love
- 🚀 Smooth shopping experience
- 🎨 Visually appealing design
- 💡 Helpful AR and planning features
- 👍 Convenient in-app purchasing
- 🛒 Integrated shopping lists and wishlists
Room to improve
- 🐛 Inaccurate inventory tracking
- 🔍 Frustrating search and navigation
- 🚫 Inability to select preferred store
- 💰 Excessive delivery fees
- 🔇 Unwanted audio playback
Bugs and requests
West Elm
Reported bugs
4 issues- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate
Requested features
4 requests- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues
IKEA
Reported bugs
4 issues- Frequent crashes and errors
- Items disappearing from cart
- Incorrect pickup location information
- Unresponsive or laggy performance
Requested features
5 requests- Ability to filter by in-stock items
- Option to save and retrieve shopping lists
- Landscape mode support for tablets
- Improved search with category browsing
- Integration with digital wallets
In-app purchases
West Elm
No in-app purchases
IKEA
No in-app purchases








