Comparison

West Elm vs Ruggable

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

West Elm

Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.

Highlights
  • Discover latest arrivals
  • Seasonal inspiration
  • Wedding registry management
  • Virtual design help
  • Shop by room
  • Personalized recommendations
Features
Read full description

The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.

About

Ruggable

Discover stylish, machine-washable rugs, runners, and doormats designed to handle everyday messes. Choose from over 1,000 designs and five textures for a beautiful and practical home solution.

Highlights
  • Machine-washable rugs
  • Area rugs, runners, doormats
  • Durable and stain-resistant
  • Over 1,000 designs
  • Five texture options
Features
Read full description

Meet the Wonderful Washable Rug™ It’s simple: we make beautiful, machine-washable area rugs, runners, and doormats. But that’s only the beginning. Our products are thoughtfully designed and created to withstand whatever life throws at them: dirt, dust, spills, and even pet accidents. With over 1,000 designs and five different textures, you get all of the style and none of the fuss.

Screenshots

West Elm4 screens
Ruggable4 screens

Verdict

The call

West Elm and Ruggable both sit at 4.8 stars, but that hides the real split: 72% of Ruggable's written reviews are positive against 31% of West Elm's. West Elm's advantage is monetization model (free vs free with in-app purchases). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.9 for Ruggable. Both are backed by a comparable volume of ratings — 5.9K and 5.7K respectively. Written reviews are what separate them: 31% of West Elm's written reviews are positive against 72% of Ruggable's.

UpkeepUpdate frequency

West Elm ships an update every 3 weeks, Ruggable monthly. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

Scorecard2 real differences · 8 level
West Elm versus Ruggable: the parameters behind the verdict, then further details
ParameterWest ElmRuggable
PriceFreeFree
Rating4.8 (5.9K ratings)4.9 (5.7K ratings) — better
Positive reviews31.3% of reviews72.0% of reviews — better
Number of ratings5.9K — better5.7K
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhoneiPhone
Requires iOS17.016.4 — better
Further details — not scored
Size344 MB87 MB
Age rating4+4+
DeveloperWilliams-Sonoma, Inc.Ruggable LLC

Customer experience

West Elm

All ratings5,709 ratings
Positive94.6%
Neutral1.6%
Negative3.8%
Written reviews150 reviews
Positive31.3%
Neutral5.3%
Negative63.3%

Ruggable

All ratings5,690 ratings
Positive98.1%
Neutral1.0%
Negative0.9%
Written reviews75 reviews
Positive72.0%
Neutral6.7%
Negative21.3%

User reviews

West Elm

From 5.9K App Store ratings

What we love

  • 👍 Excellent customer service
  • 🚀 Quality and style of products
  • 💡 Free swatch samples
  • 🤩 Unique and beautiful designs

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔍 Poor search and navigation functionality
  • 🛒 Issues with cart and saved items
  • ⏰ Long delivery times and order delays
  • 🔌 Buggy and unresponsive app performance

Ruggable

From 5.7K App Store ratings

What we love

  • 👍 Washable and easy to clean rugs
  • 🚀 Convenient machine washing
  • 💕 Beautiful and high-quality designs
  • 🐶 Great for homes with pets
  • 🏠 Versatile for different rooms and spaces

Room to improve

  • 🤯 Frustrating payment and ordering process
  • 🔍 Lack of filtering and sorting options
  • 🔌 Sync issues between app and website
  • 📱 Subpar mobile app experience
  • 🤑 Concerns about pricing and discounts

Bugs and requests

West Elm

Reported bugs

4 issues
  • App crashes when trying to return items
  • Inability to link rewards account
  • Saved items disappearing from cart
  • Shipping and delivery information not accurate

Requested features

4 requests
  • Add AR view in room feature
  • Improve product reviews and ratings
  • Allow opting out of promotional emails
  • Fix login and account management issues

Ruggable

Reported bugs

3 issues
  • App crashes and freezes
  • Inaccurate point tracking and rewards
  • Discounts and promotions not working as expected

Requested features

5 requests
  • View rug in room feature
  • Improved rewards program and point management
  • Better filtering and sorting options
  • Live customer support chat
  • Seamless sync between app and website

In-app purchases

None

West Elm

No in-app purchases

None

Ruggable

No in-app purchases

Questions

Is West Elm free?
West Elm is free to download, with no in-app purchases.
Is Ruggable free?
Ruggable is free to download, with no in-app purchases.
Which has better reviews, West Elm or Ruggable?
Ruggable is rated higher. West Elm averages 4.8 out of 5 from 5.9K ratings, while Ruggable averages 4.9 from 5.7K ratings.
Do West Elm or Ruggable have ads?
Neither West Elm nor Ruggable shows ads.
Which is updated more often, West Elm or Ruggable?
West Elm ships an update every 3 weeks, and Ruggable monthly. Most recently, West Elm was updated on November 1, 2026 and Ruggable on October 30, 2026.

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