Comparison

West Elm vs OluKai

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

West Elm

Discover modern furniture, home décor, and design inspiration. Create personalized registries, book design consultations, and shop curated looks for every room. Effortlessly design a home that reflects your unique style.

Highlights
  • Discover new arrivals and collections
  • Create and manage wedding registries
  • Book virtual or in-store design consultations
  • Shop curated looks by room
  • Receive personalized product recommendations
  • Shop kids furniture and decor
Features
Read full description

The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.

About

OluKai

Discover premium footwear inspired by Hawaiian culture. Be the first to know about new arrivals, exclusive deals, and special content. Enjoy app-exclusive offers, direct customer service chat, and easy order tracking for a seamless shopping experience.

Highlights
  • Exclusive product launch access
  • App-exclusive offers and deals
  • Direct customer service chat
  • Save favorite styles
  • Stress-free order tracking
  • Polished shopping experience
Features
Read full description

Welcome to the official OluKai app. Inspired by the people, places, and communities that call the Hawaiian Islands home, our lineup of premium footwear is designed for the Island lifestyle. Through this app, you'll be among the first to hear about new product launches and seasonal deals. Join the ‘ohana today. First to Know, First in Line Get exclusive access to product launches, giveaways, and special content before anyone else. App-Exclusive Perks Enjoy offers and special deals available only to app users. Aloha at Your Service Chat with customer service any time with any question. Curate Your Faves Save your top styles for easy access anytime. Stress-Free Order Tracking Follow your order every step of the way. Shop with Ease A polished shopping experience, designed just for you.

Screenshots

West Elm4 screens
OluKai4 screens

Verdict

The call

West Elm and OluKai both sit at 4.8 stars, but that hides the real split: 76% of OluKai's written reviews are positive against 31% of West Elm's. West Elm's advantage is ratings volume (6K vs 1.1K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for West Elm against 4.9 for OluKai. That said, the two scores are not equally well evidenced: West Elm has 6K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews are what separate them: 31% of West Elm's written reviews are positive against 76% of OluKai's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 11, 2026 and November 8, 2026 respectively.

Scorecard2 real differences · 8 level
West Elm versus OluKai: the parameters behind the verdict, then further details
ParameterWest ElmOluKai
PriceFreeFree
Rating4.8 (6K ratings)4.9 (1.1K ratings) — better
Positive reviews31.3% of reviews76.2% of reviews — better
Number of ratings6K — better1.1K
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS17.016.4 — better
Further details — not scored
Size341 MB91 MB
Age rating4+4+
DeveloperWilliams-Sonoma, Inc.Olukai

Customer experience

West Elm

All ratings5,933 ratings
Positive94.7%
Neutral1.6%
Negative3.7%
Written reviews150 reviews
Positive31.3%
Neutral5.3%
Negative63.3%

OluKai

All ratings1,055 ratings
Positive98.0%
Neutral1.0%
Negative0.9%
Written reviews21 reviews
Positive76.2%
Neutral4.8%
Negative19.0%

User reviews

West Elm

From 6K App Store ratings

What we love

  • 👍 Excellent customer service
  • 🚀 Quality and style of products
  • 💡 Free swatch samples
  • 🤩 Unique and beautiful designs

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔍 Poor search and navigation functionality
  • 🛒 Issues with cart and saved items
  • ⏰ Long delivery times and order delays
  • 🔌 Buggy and unresponsive app performance

OluKai

From 1.1K App Store ratings

What we love

  • 👍 Comfortable fit
  • 🚀 Easy to use
  • 💡 Helpful AI assistant
  • 🔍 Wide variety of styles

Room to improve

  • 🐛 Inconsistent sizing
  • 🔀 Frustrating website-to-app transition

Bugs and requests

West Elm

Reported bugs

4 issues
  • App crashes when trying to return items
  • Inability to link rewards account
  • Saved items disappearing from cart
  • Shipping and delivery information not accurate

Requested features

4 requests
  • Add AR view in room feature
  • Improve product reviews and ratings
  • Allow opting out of promotional emails
  • Fix login and account management issues

OluKai

Reported bugs

2 issues
  • App not loading on latest iOS version
  • Saved items defaulting to incorrect size

Requested features

2 requests
  • Improved syncing between website and app
  • Customizable sizing preferences

In-app purchases

None

West Elm

No in-app purchases

None

OluKai

No in-app purchases

Questions

Is West Elm free?
West Elm is free to download, with no in-app purchases.
Is OluKai free?
OluKai is free to download, with no in-app purchases.
Which has better reviews, West Elm or OluKai?
OluKai is rated higher. West Elm averages 4.8 out of 5 from 6K ratings, while OluKai averages 4.9 from 1.1K ratings.
Do West Elm or OluKai have ads?
Neither West Elm nor OluKai shows ads.
Which is updated more often, West Elm or OluKai?
West Elm ships an update every 3 weeks, and OluKai every 3 weeks. Most recently, West Elm was updated on November 11, 2026 and OluKai on November 8, 2026.

Other comparisons