PeopleCert Partner vs Now Support

The new PeopleCert Partner app brings the experience of managing the entire examination process to the iPhone, with a powerful all-new app! Engineered from the ground-up, combining meticulous design with an intuitive interface, the PeopleCert app delivers the ultimate simplicity on the go, and makes the life of Test Center Managers, Proctors / Invigilators and Trainers more efficient, more productive, and more fun! Test Center Managers Save time, save money and grow your business with the new PeopleCert Partner app! Designed to take the hassle out of exam management, the app allows you to spend more time with your customers while offering you powerful tools to stay on top of your business: • Manage Test Center(s), venues and rooms • Invite Proctors / Invigilators, Trainers and other Test Center Managers • Book exams • Order and assign vouchers • View all vouchers, including redeemed, scheduled and not yet scheduled • View exam lists, including upcoming, pending approval and approved, as well as past, started but not yet closed, and completed. • View full exam details and candidate lists, both registered and non-registered. • View remaining registration time for an upcoming exam • View official results Proctors / Invigilators Say hello to the new PeopleCert Partner app and goodbye to lengthy admin work while being tied to your desk! With the brand-new PeopleCert Partner app, Proctors / Invigilators can view anywhere, at any time: • Full exam lists, both past and upcoming • Full exam details, including candidate list (registered & non-registered) • Candidate details in an instant Additionally, Proctors / Invigilators can perform the following actions on the go: • View remaining registration time in an upcoming exam • Invite candidates to register and send further reminders • Confirm candidate attendance or absence • Print exam material via AirPrint • Upload and review answer sheets for marking • Submit closeout reports • View preliminary results according to Test Center regulations. Trainers Manage your training sessions at a fraction of the time, with the powerful simplicity of the PeopleCert Partner app! The app allows you similar functionality to that of Proctors / Invigilators, while adhering to all necessary restrictions on exam information and exam results, as per PeopleCert rules and Test Center regulations. Compatible with: iPhone 5, 5C, 5s iPhone SE iPhone 6 / 6 Plus iPhone 6s / 6s Plus iPhone 7 / 7 Plus iPhone 8 / 8 Plus iPhone X / XS / XS Max The app is not compatible with older iPhone models.

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​ © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.