Comparison

TextBehind vs NCIC Mobile Video Visitation

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TextBehind

Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.

Highlights
  • Text messages with photos
  • Custom greeting cards
  • Electronic money orders
  • Unlimited inmate reply letters
  • Secure communication service
  • Convenient and affordable
Features
Read full description

TextBehind® connects you with every inmate across America using text messages with photos, custom greeting cards and electronic money orders. Unlimited inmate reply letters will be electronically delivered right to your smart phone and email address wherever you are in the world. This reply service is absolutely FREE and UNLIMITED. TextBehind® is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably. - No more buying envelopes, stamps, paper, print photos or visit the post office and photo print shops. - No visits to money order shops or to hand-write letters by hand.

About

NCIC Mobile Video Visitation

Schedule and conduct video visits with inmates. This app facilitates video calls, chat, and other communication features to connect you with incarcerated individuals.

Highlights
  • Schedule video visits
  • Conduct video calls with inmates
  • In-app chat functionality
  • Connect with incarcerated individuals
Features
Read full description

The NCIC Mobile Visitation App allows you to schedule video visits, have video calls with inmates, chat and other features!

Screenshots

TextBehind4 screens
NCIC Mobile Video Visitation4 screens

Verdict

The call

The clearest difference is review sentiment: TextBehind at 89% against NCIC Mobile Video Visitation's 12%. TextBehind also leads on rating (4.2 vs 3.5) and update cadence (monthly vs every 3 months). NCIC Mobile Video Visitation's advantage is chart position (#133 vs unranked) and ratings volume (1.9K vs 467). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TextBehind holds the better App Store score, 4.2 against 3.5. Both are backed by a comparable volume of ratings — 467 and 1.9K respectively. Written reviews point the same way: 89% of TextBehind's written reviews are positive against 12% of NCIC Mobile Video Visitation's.

UpkeepUpdate frequency

TextBehind ships an update monthly, NCIC Mobile Video Visitation every 3 months. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 6 level
TextBehind versus NCIC Mobile Video Visitation: the parameters behind the verdict, then further details
ParameterTextBehindNCIC Mobile Video Visitation
PriceFreeFree
Rating4.2 (467 ratings) — better3.5 (1.9K ratings)
Positive reviews89.2% of reviews — better12.1% of reviews
Number of ratings4671.9K — better
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#133 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size31 MB293 MB
Age rating4+4+
DeveloperTextBehind, IncNCIC

Customer experience

TextBehind

All ratings466 ratings
Positive78.3%
Neutral3.2%
Negative18.5%
Written reviews120 reviews
Positive89.2%
Neutral0.0%
Negative10.8%

NCIC Mobile Video Visitation

All ratings1,296 ratings
Positive56.1%
Neutral6.6%
Negative37.3%
Written reviews149 reviews
Positive12.1%
Neutral7.4%
Negative80.5%

User reviews

TextBehind

From 467 App Store ratings

What we love

  • 🚀 Fast and reliable delivery
  • 👍 Convenient and easy to use
  • 💡 Wide range of communication options (letters, photos, cards)
  • 🔒 Responsive and helpful customer service
  • 🚀 Timely processing of messages

Room to improve

  • 🐛 Occasional issues with message/photo delivery
  • 💰 Concerns about pricing and value
  • 🔍 Lack of transparency around processes

NCIC Mobile Video Visitation

From 1.9K App Store ratings

What we love

  • 🚀 Convenient app for communication
  • 👍 Grateful for the app's existence

Room to improve

  • 🐛 Frequent crashes and glitches
  • 💰 Expensive pricing for features
  • 🔍 Unreliable notifications and messaging
  • 🤖 Buggy and unresponsive user interface
  • 🔒 Security and privacy concerns

Bugs and requests

TextBehind

Reported bugs

2 issues
  • Login/account issues
  • Problems with facility information and updates

Requested features

3 requests
  • More up-to-date greeting card options
  • Ability to create custom greeting cards
  • Faster processing and delivery times

NCIC Mobile Video Visitation

Reported bugs

4 issues
  • Inability to update app or account information
  • Inconsistent behavior with login, messaging, and video calls
  • Delayed or missing notifications for new messages
  • Frequent app crashes and freezes

Requested features

5 requests
  • Extend character limit for messages
  • Improve video call quality and reliability
  • Add more GIF options
  • Allow easy transfer of funds between accounts
  • Provide more transparency on pricing and fees

In-app purchases

None

TextBehind

No in-app purchases

None

NCIC Mobile Video Visitation

No in-app purchases

Questions

Is TextBehind free?
TextBehind is free to download, with no in-app purchases.
Is NCIC Mobile Video Visitation free?
NCIC Mobile Video Visitation is free to download, with no in-app purchases.
Which has better reviews, TextBehind or NCIC Mobile Video Visitation?
TextBehind is rated higher. TextBehind averages 4.2 out of 5 from 467 ratings, while NCIC Mobile Video Visitation averages 3.5 from 1.9K ratings.
Do TextBehind or NCIC Mobile Video Visitation have ads?
Neither TextBehind nor NCIC Mobile Video Visitation shows ads.
Which is updated more often, TextBehind or NCIC Mobile Video Visitation?
TextBehind ships an update monthly, and NCIC Mobile Video Visitation every 3 months. Most recently, TextBehind was updated on October 24, 2026 and NCIC Mobile Video Visitation on October 30, 2026.

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