Austin 311 vs Genea Mobile Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Austin 311
Access City services and information easily. This app helps you connect with the City of Austin for various needs, contributing to its goal of becoming a well-managed city.
- Access city services
- Access city information
- Connect with City of Austin
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Austin 3-1-1 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.
Genea Mobile Access
Transform your smartphone into a digital keycard for seamless building access. Tap your phone to unlock doors and gates, or even remotely open them with a simple twist. Enjoy enhanced convenience and security without needing to open an app or press buttons.
- Smartphone as keycard
- Tap to unlock doors
- Remote door/gate opening
- No app needed to open
- Watch app support
- Apple Wallet integration
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With Genea Mobile Access, your smartphone becomes your keycard. Simply tap your phone to a Genea Mobile Access-enabled reader, the same way you would a keycard, and the door will unlock. You may also have the option to open the door or gate from a distance by twisting your phone. • No need to press a button. • No need to open an app. • No need to have the app running in the background. • Unlock straight from your wrist with the watch app. • Add your keys to apple wallet and watch. Genea Mobile Access is changing the way people access their physical space. We add a layer of convenience, all while enhancing the experience and increasing security. Welcome to the future. Welcome to Genea Mobile Access.
Screenshots
Verdict
The clearest difference is rating: Genea Mobile Access at 2.8 against Austin 311's 2.4. Genea Mobile Access also leads on review sentiment (36% vs 27%) and iOS requirement (16.0 vs 26.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Genea Mobile Access holds the better App Store score, 2.8 against 2.4. Both are backed by a comparable volume of ratings — 54 and 28 respectively. Written reviews point the same way: 27% of Austin 311's written reviews are positive against 36% of Genea Mobile Access's.
Austin 311 ships an update fortnightly, Genea Mobile Access monthly. The most recent releases landed on September 18, 2026 and September 13, 2026 respectively.
| Parameter | Austin 311 | Genea Mobile Access |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (54 ratings) | 2.8 (28 ratings) — better |
| Positive reviews | 27.0% of reviews | 35.7% of reviews — better |
| Number of ratings | 54 — better | 28 |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, Apple Watch |
| Requires iOS | 26.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 11 MB | 158 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Austin | Cistern Holdings LLC |
Customer experience
Austin 311
Genea Mobile Access
In-app purchases
Austin 311
No in-app purchases
Genea Mobile Access
No in-app purchases
Questions
Is Austin 311 free?
Is Genea Mobile Access free?
Which has better reviews, Austin 311 or Genea Mobile Access?
Do Austin 311 or Genea Mobile Access have ads?
Which is updated more often, Austin 311 or Genea Mobile Access?
Other comparisons
