myViaPath vs InmateSales View
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myViaPath
Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.
- Send and receive messages
- Send photos and videos
- Make deposits
- Manage contacts
- Stay connected on the go
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Stay Connected to Those Who Matter Most myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support. Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you. With myViaPath, you can: • Send and receive messages • Share photos • Send video clips • Send eCards • Deposit funds to your loved one’s eligible account • Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut is now myViaPath, a ViaPath Technologies service.
InmateSales View
Connect visually with incarcerated individuals through video calls. This app enables placing and receiving video sessions from anywhere with internet access. Facility approval may be required, and not all locations support this service.
- Place video sessions
- Receive video calls
- Use device microphone and speaker
- High-speed internet required
- Facility approval may be needed
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The InmateSales View mobile app allows you to place video sessions to incarcerated individuals at certain facilities. You can place and receive video calls from wherever you have high speed internet using your device’s microphone and speaker. Approval for your video sessions may be required by the incarceration facility. Not all facilities support video sessions. Please contact the facility for policies and procedures for video sessions that may apply to you. Please create an account first by visiting https://inmatesales.com. For help, please visit https://www.inmatesales.com or call our help line at 1-866-340-7879. Additional functionality will be added to this app in the future.
Screenshots
Verdict
The clearest difference is ads: InmateSales View at none against myViaPath's shown. InmateSales View also leads on monetization model (free vs free with in-app purchases) and update cadence (monthly vs every 3 months). myViaPath's advantage is ratings volume (2.3K vs 220) and chart position (#36 vs unranked). On price, rating, review sentiment and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.0 for myViaPath against 2.0 for InmateSales View. That said, the two scores are not equally well evidenced: myViaPath has 2.3K ratings behind it against 220, so its average is the more settled of the two. Written reviews are what separate them: 5% of myViaPath's written reviews are positive against 6% of InmateSales View's.
myViaPath ships an update every 3 months, InmateSales View monthly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | myViaPath | InmateSales View |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (2.3K ratings) | 2.0 (220 ratings) — better |
| Positive reviews | 5.0% of reviews | 6.2% of reviews — better |
| Number of ratings | 2.3K — better | 220 |
| Update frequency | Every 3 months | Monthly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #36 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 32 MB | 80 MB |
| Age rating | 17+ | 4+ |
| Developer | Telmate, LLC | Combined Public Communications |
Customer experience
myViaPath
InmateSales View
User reviews
myViaPath
From 2.3K App Store ratingsWhat we love
- 🙌 Ability to communicate with loved ones
- 🙂 Convenient messaging feature
- 👀 Video call option
Room to improve
- 🐛 Frequent app crashes and glitches
- 💰 Expensive messaging and call costs
- 🤯 Unreliable and inconsistent performance
- 🔍 Difficulty depositing funds and managing accounts
- 🤖 Poor customer service and lack of support
InmateSales View
From 220 App Store ratingsWhat we love
- 📹 Clear video quality on stable connections
- ⚡ Easy scheduling process
- 🎯 Functional when used correctly
Room to improve
- 🐛 Frequent login failures and credential errors
- 📵 Calls and texts fail to connect regularly
- ❌ App crashes and freezes consistently
- ⏳ Infinite loading screens after updates
- 💸 High costs with unreliable service
Bugs and requests
myViaPath
Reported bugs
4 issues- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates
Requested features
4 requests- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers
InmateSales View
Reported bugs
11 issues- Cannot read prop error on login
- Invalid credentials error despite correct password
- Lost connection error even on WiFi
- App stuck in update loop with no available update
- Infinite loading wheel after closing app
Show 6 moreShow fewer
- Failed to reach contact error on video calls
- Controls overlay blocking accept/end call buttons
- App freezes during video visits
- Login not recognized through app despite website working
- Update button redirects to App Store incorrectly
- App crashes immediately upon opening
Requested features
8 requests- Voice-only call option without video
- Better user onboarding and instructions
- Improved UI with non-blocking controls
- 24/7 customer service support
- Account deletion functionality
Show 3 moreShow fewer
- Automatic update handling
- Notification system when inmate comes online
- Better error messages and troubleshooting
In-app purchases
myViaPath
No in-app purchases
InmateSales View
No in-app purchases
