Comparison

GettingOut vs NCIC Mobile Video Visitation

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GettingOut

Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.

Highlights
  • Send and receive messages
  • Send photos and videos
  • Make deposits
  • Manage contacts
  • Stay connected on the go
Features
Read full description

GTL’s GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go! With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more. Download the GettingOut app today!

About

NCIC Mobile Video Visitation

Schedule and conduct video visits with inmates. This app facilitates video calls, chat, and other communication features to connect you with incarcerated individuals.

Highlights
  • Schedule video visits
  • Conduct video calls with inmates
  • In-app chat functionality
  • Connect with incarcerated individuals
Features
Read full description

The NCIC Mobile Visitation App allows you to schedule video visits, have video calls with inmates, chat and other features!

Screenshots

GettingOut4 screens
NCIC Mobile Video Visitation4 screens

Verdict

The call

The clearest difference is rating: NCIC Mobile Video Visitation at 3.4 against GettingOut's 1.9. NCIC Mobile Video Visitation also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). GettingOut's advantage is chart position (#41 vs #127). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NCIC Mobile Video Visitation holds the better App Store score, 3.4 against 1.9. Both are backed by a comparable volume of ratings — 2.1K and 1.3K respectively. Written reviews point the same way: 5% of GettingOut's written reviews are positive against 11% of NCIC Mobile Video Visitation's.

UpkeepUpdate frequency

GettingOut ships an update every 2 months, NCIC Mobile Video Visitation every 3 months. Both last shipped on September 22, 2026.

Scorecard4 real differences · 7 level
GettingOut versus NCIC Mobile Video Visitation: the parameters behind the verdict, then further details
ParameterGettingOutNCIC Mobile Video Visitation
PriceFreeFree
Rating1.9 (2.1K ratings)3.4 (1.3K ratings) — better
Positive reviews5.1% of reviews11.1% of reviews — better
Number of ratings2.1K — better1.3K
Update frequencyEvery 2 months — betterEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#41 — better#127
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size33 MB293 MB
Age rating17+4+
DeveloperTelmate, LLCNCIC

Customer experience

GettingOut

All ratings2,087 ratings
Positive18.9%
Neutral5.3%
Negative75.9%
Written reviews935 reviews
Positive5.1%
Neutral4.9%
Negative89.9%

NCIC Mobile Video Visitation

All ratings1,296 ratings
Positive56.1%
Neutral6.6%
Negative37.3%
Written reviews144 reviews
Positive11.1%
Neutral7.6%
Negative81.3%

User reviews

GettingOut

From 2.1K App Store ratings

What we love

  • 🙌 Ability to communicate with loved ones
  • 🙂 Convenient messaging feature
  • 👀 Video call option

Room to improve

  • 🐛 Frequent app crashes and glitches
  • 💰 Expensive messaging and call costs
  • 🤯 Unreliable and inconsistent performance
  • 🔍 Difficulty depositing funds and managing accounts
  • 🤖 Poor customer service and lack of support

NCIC Mobile Video Visitation

From 1.3K App Store ratings

What we love

  • 🚀 Convenient app for communication
  • 👍 Grateful for the app's existence

Room to improve

  • 🐛 Frequent crashes and glitches
  • 💰 Expensive pricing for features
  • 🔍 Unreliable notifications and messaging
  • 🤖 Buggy and unresponsive user interface
  • 🔒 Security and privacy concerns

Bugs and requests

GettingOut

Reported bugs

4 issues
  • Messages disappearing or not sending properly
  • Inability to log in or access accounts
  • Incorrect time stamps and sync issues
  • Repeated prompts for app updates

Requested features

4 requests
  • Notification system for new messages
  • Ability to save message drafts
  • Improved photo and video sharing capabilities
  • Easier account management and fund transfers

NCIC Mobile Video Visitation

Reported bugs

4 issues
  • Inability to update app or account information
  • Inconsistent behavior with login, messaging, and video calls
  • Delayed or missing notifications for new messages
  • Frequent app crashes and freezes

Requested features

5 requests
  • Extend character limit for messages
  • Improve video call quality and reliability
  • Add more GIF options
  • Allow easy transfer of funds between accounts
  • Provide more transparency on pricing and fees

In-app purchases

None

GettingOut

No in-app purchases

None

NCIC Mobile Video Visitation

No in-app purchases

Questions

Is GettingOut free?
GettingOut is free to download, with no in-app purchases.
Is NCIC Mobile Video Visitation free?
NCIC Mobile Video Visitation is free to download, with no in-app purchases.
Which has better reviews, GettingOut or NCIC Mobile Video Visitation?
NCIC Mobile Video Visitation is rated higher. GettingOut averages 1.9 out of 5 from 2.1K ratings, while NCIC Mobile Video Visitation averages 3.4 from 1.3K ratings.
Do GettingOut or NCIC Mobile Video Visitation have ads?
GettingOut shows ads; NCIC Mobile Video Visitation does not.
Which is updated more often, GettingOut or NCIC Mobile Video Visitation?
GettingOut ships an update every 2 months, and NCIC Mobile Video Visitation every 3 months. Most recently, GettingOut was updated on September 22, 2026 and NCIC Mobile Video Visitation on September 22, 2026.
Which is more popular, GettingOut or NCIC Mobile Video Visitation?
GettingOut currently peaks at #41 in the App Store charts, and NCIC Mobile Video Visitation at #127. Chart position reflects recent download velocity rather than total install base.

Other comparisons