Tawk.to vs WooCommerce
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tawk.to
This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.
- Live chat with website visitors
- Visitor monitoring
- Free customizable page
- Real-time communication
- No spam or hidden costs
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.
WooCommerce
Manage your online and in-person store from your mobile device. Add products, create orders, accept payments, and track sales in real time. Turn your tablet into a point-of-sale system and receive instant notifications for every sale.
- Add and edit products
- Create orders on the go
- Accept in-person payments
- Point of Sale (POS) functionality
- Real-time sales notifications
- Track sales and bestsellers
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Manage your business on the go with the WooCommerce Mobile App. Add products, create orders, take quick payments, and keep an eye on new sales and key stats in real time. Add and edit products with a touch Get started in seconds! Create, group, and publish products directly from your iPhone or iPad. Capture your creativity the moment it strikes – turn your ideas into products immediately, or save them as drafts for later. Create orders on the fly Once you have some products created, it’s simple. Choose items from your catalog, add shipping, and then fill in customer details to quickly create an order that syncs with your inventory. Take payments in person Collect physical payments using WooCommerce In-Person Payments and a card reader in Australia, Canada, Finland, Ireland, Luxembourg, the Netherlands, New Zealand, Singapore, the UK, and the US. Tap to Pay on iPhone is available in the UK and US. Start a new order – or find an existing one that’s pending payment – then seamlessly accept payment. Go from clicks to bricks Turn any tablet into a powerful point of sale with WooCommerce POS. Search products, scan barcodes, apply coupons, and send email receipts, with all of your online and physical sales synced in real time. Available in Australia, Canada, Finland, Ireland, Luxembourg, the Netherlands, New Zealand, Singapore, the UK, and the US. Get notified of every sale Now that you’re actively selling, never miss an order or a review. Keep yourself in the loop by enabling real-time alerts – and listen for that addictive “cha-ching” sound that comes with each new sale! Track sales and bestselling products See which products are winning at a glance. Keep tabs on your overall revenue, order count, and visitor data by week, month, and year. Knowledge = power. WooCommerce is the world’s most customizable open-source eCommerce platform. Whether you’re launching a business, taking brick-and-mortar retail online, or developing sites for clients, use WooCommerce for a store that powerfully blends content and commerce. Requirements: WooCommerce v3.5+. View the Terms of Service at https://wordpress.com/tos/ View the Privacy Policy at https://automattic.com/privacy/ View the Privacy Notice for California users at https://automattic.com/privacy/#california-consumer-privacy-act-ccpa.
Screenshots
Verdict
The clearest difference is rating: WooCommerce at 4.8 against Tawk.to's 3.7. WooCommerce also leads on ratings volume (7.8K vs 217). Tawk.to's advantage is in-app purchases (none vs 4) and review sentiment (58% vs 44%). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. WooCommerce sells 4 in-app purchases, starting at $39.00 per month. Tawk.to asks for nothing beyond the download.
WooCommerce holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: WooCommerce has 7.8K ratings behind it against 217, so its average is the more settled of the two. Written reviews complicate that: 58% of Tawk.to's written reviews are positive against 44% of WooCommerce's, so the app with the better star average is not the one people write more warmly about.
Tawk.to ships an update every 2 weeks, WooCommerce fortnightly. The most recent releases landed on October 21, 2026 and November 1, 2026 respectively.
| Parameter | Tawk.to | WooCommerce |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (217 ratings) | 4.8 (7.8K ratings) — better |
| Positive reviews | 58.5% of reviews — better | 44.0% of reviews |
| Number of ratings | 217 | 7.8K — better |
| Update frequency | Every 2 weeks — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad, Apple Watch — better |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 175 MB | 203 MB |
| Age rating | 4+ | 4+ |
| Developer | tawk.to | Automattic |
Customer experience
Tawk.to
WooCommerce
User reviews
Tawk.to
From 217 App Store ratingsWhat we love
- 👍 Useful and free
- 🚀 Excellent functionality
- 💡 Great customer support and suggestions
- 🔒 Secure and reliable
- 👍 Easy to use
Room to improve
- 🐛 Notifications not working
- 🐛 Chats keep crashing
- 🐛 Frequent logouts
- 🐛 Glitchy and unstable
- 🐛 Slow performance
WooCommerce
From 7.8K App Store ratingsWhat we love
- 👍 Useful for managing store on the go
- 🚀 Provides good overview of store performance
- 💡 Helpful order notifications
Room to improve
- 🐛 Frequent issues with loading orders and refreshing data
- 🐛 Unreliable app functionality, often requires reinstallation
- 🔒 Forced to use Jetpack plugin which can slow down website
- 🔍 Missing key features like product variations, order editing, and printing
Bugs and requests
Tawk.to
Reported bugs
6 issues- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions
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- Visitor tracking not working as expected
Requested features
7 requests- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat
Show 2 moreShow fewer
- Agent status visibility
- Customizable branding options
WooCommerce
Reported bugs
3 issues- App crashes after updates
- Unable to load content or refresh data
- Login issues and inability to connect to store
Requested features
5 requests- Ability to manage product variations
- Option to print orders and shipping labels
- More customizable order management features
- Improved search and filtering for orders and products
- Support for multiple stores/locations
In-app purchases
Tawk.to
No in-app purchases
WooCommerce
- Essential Monthly$39.001 Month
- Performance Monthly$70.001 Month
- Essential Yearly$300.001 Year
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- Performance Yearly$539.991 Year









