Comparison

Tawk.to vs WooCommerce

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tawk.to

This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.

Highlights
  • Live chat with website visitors
  • Visitor monitoring
  • Free customizable page
  • Real-time communication
  • No spam or hidden costs
Features
Read full description

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.

About

WooCommerce

Manage your online and in-person store from your mobile device. Add products, create orders, accept payments, and track sales in real time. Turn your tablet into a point-of-sale system and receive instant notifications for every sale.

Highlights
  • Add and edit products
  • Create orders on the go
  • Accept in-person payments
  • Point of Sale (POS) functionality
  • Real-time sales notifications
  • Track sales and bestsellers
Features
Read full description

Manage your business on the go with the WooCommerce Mobile App. Add products, create orders, take quick payments, and keep an eye on new sales and key stats in real time. Add and edit products with a touch Get started in seconds! Create, group, and publish products directly from your iPhone or iPad. Capture your creativity the moment it strikes – turn your ideas into products immediately, or save them as drafts for later. Create orders on the fly Once you have some products created, it’s simple. Choose items from your catalog, add shipping, and then fill in customer details to quickly create an order that syncs with your inventory. Take payments in person Collect physical payments using WooCommerce In-Person Payments and a card reader in Australia, Canada, Finland, Ireland, Luxembourg, the Netherlands, New Zealand, Singapore, the UK, and the US. Tap to Pay on iPhone is available in the UK and US. Start a new order – or find an existing one that’s pending payment – then seamlessly accept payment. Go from clicks to bricks Turn any tablet into a powerful point of sale with WooCommerce POS. Search products, scan barcodes, apply coupons, and send email receipts, with all of your online and physical sales synced in real time. Available in Australia, Canada, Finland, Ireland, Luxembourg, the Netherlands, New Zealand, Singapore, the UK, and the US. Get notified of every sale Now that you’re actively selling, never miss an order or a review. Keep yourself in the loop by enabling real-time alerts – and listen for that addictive “cha-ching” sound that comes with each new sale! Track sales and bestselling products See which products are winning at a glance. Keep tabs on your overall revenue, order count, and visitor data by week, month, and year. Knowledge = power. WooCommerce is the world’s most customizable open-source eCommerce platform. Whether you’re launching a business, taking brick-and-mortar retail online, or developing sites for clients, use WooCommerce for a store that powerfully blends content and commerce. Requirements: WooCommerce v3.5+. View the Terms of Service at https://wordpress.com/tos/ View the Privacy Policy at https://automattic.com/privacy/ View the Privacy Notice for California users at https://automattic.com/privacy/#california-consumer-privacy-act-ccpa.

Screenshots

Tawk.to4 screens
WooCommerce4 screens

Verdict

The call

The clearest difference is rating: WooCommerce at 4.8 against Tawk.to's 3.7. WooCommerce also leads on ratings volume (7.8K vs 217). Tawk.to's advantage is in-app purchases (none vs 4) and review sentiment (58% vs 44%). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. WooCommerce sells 4 in-app purchases, starting at $39.00 per month. Tawk.to asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

WooCommerce holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: WooCommerce has 7.8K ratings behind it against 217, so its average is the more settled of the two. Written reviews complicate that: 58% of Tawk.to's written reviews are positive against 44% of WooCommerce's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Tawk.to ships an update every 2 weeks, WooCommerce fortnightly. The most recent releases landed on October 21, 2026 and November 1, 2026 respectively.

Scorecard6 real differences · 4 level
Tawk.to versus WooCommerce: the parameters behind the verdict, then further details
ParameterTawk.toWooCommerce
PriceFreeFree
Rating3.7 (217 ratings)4.8 (7.8K ratings) — better
Positive reviews58.5% of reviews — better44.0% of reviews
Number of ratings2177.8K — better
Update frequencyEvery 2 weeks — betterFortnightly
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, Apple Watch — better
Requires iOS16.0 — better18.0
Further details — not scored
Size175 MB203 MB
Age rating4+4+
Developertawk.toAutomattic

Customer experience

Tawk.to

All ratings215 ratings
Positive61.4%
Neutral10.2%
Negative28.4%
Written reviews426 reviews
Positive58.5%
Neutral10.6%
Negative31.0%

WooCommerce

All ratings7,800 ratings
Positive94.6%
Neutral2.3%
Negative3.1%
Written reviews1,018 reviews
Positive44.0%
Neutral14.7%
Negative41.3%

User reviews

Tawk.to

From 217 App Store ratings

What we love

  • 👍 Useful and free
  • 🚀 Excellent functionality
  • 💡 Great customer support and suggestions
  • 🔒 Secure and reliable
  • 👍 Easy to use

Room to improve

  • 🐛 Notifications not working
  • 🐛 Chats keep crashing
  • 🐛 Frequent logouts
  • 🐛 Glitchy and unstable
  • 🐛 Slow performance

WooCommerce

From 7.8K App Store ratings

What we love

  • 👍 Useful for managing store on the go
  • 🚀 Provides good overview of store performance
  • 💡 Helpful order notifications

Room to improve

  • 🐛 Frequent issues with loading orders and refreshing data
  • 🐛 Unreliable app functionality, often requires reinstallation
  • 🔒 Forced to use Jetpack plugin which can slow down website
  • 🔍 Missing key features like product variations, order editing, and printing

Bugs and requests

Tawk.to

Reported bugs

6 issues
  • Frequent crashes and freezes
  • Unreliable notifications
  • Inconsistent chat history
  • Login and logout issues
  • Compatibility problems with newer iOS versions
Show 1 more
  • Visitor tracking not working as expected

Requested features

7 requests
  • Dark mode
  • Multilingual support
  • Improved notification system
  • Visitor history and analytics
  • Attachment support in chat
Show 2 more
  • Agent status visibility
  • Customizable branding options

WooCommerce

Reported bugs

3 issues
  • App crashes after updates
  • Unable to load content or refresh data
  • Login issues and inability to connect to store

Requested features

5 requests
  • Ability to manage product variations
  • Option to print orders and shipping labels
  • More customizable order management features
  • Improved search and filtering for orders and products
  • Support for multiple stores/locations

In-app purchases

None

Tawk.to

No in-app purchases

4 purchases

WooCommerce

Subscriptions4
  • Essential Monthly$39.001 Month
  • Performance Monthly$70.001 Month
  • Essential Yearly$300.001 Year
Show 1 more
  • Performance Yearly$539.991 Year

Questions

Is Tawk.to free?
Tawk.to is free to download, with no in-app purchases.
Is WooCommerce free?
WooCommerce is free to download, with in-app purchases available.
Which has better reviews, Tawk.to or WooCommerce?
WooCommerce is rated higher. Tawk.to averages 3.7 out of 5 from 217 ratings, while WooCommerce averages 4.8 from 7.8K ratings.
Do Tawk.to or WooCommerce have ads?
Neither Tawk.to nor WooCommerce shows ads.
Which is updated more often, Tawk.to or WooCommerce?
Tawk.to ships an update every 2 weeks, and WooCommerce fortnightly. Most recently, Tawk.to was updated on October 21, 2026 and WooCommerce on November 1, 2026.

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