Dialpad vs Lizzy Service

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

The Lizzy Service app is an iOS version of the Lizzy BMS Service Checkin module. This application allows a service representative to locate or create a customer, locate or create their unit that needs service and then quickly create the needed service repair work order. The application includes the ability to take pictures of the unit during the service checkin process, record the customers voice stating the reason for their visit as well as collecting a signature for the service disclaimer if one is needed. All of the collected information is then visible in the main Lizzy BMS System.