Dialpad vs Fusion MobileConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dialpad
This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.
- Unified communication platform
- Cross-device call switching
- Automatic call transcription
- Rich contact profiles with CRM integration
- Remote call monitoring and coaching
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Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Fusion MobileConnect
This app integrates voice and instant messaging for seamless business communication. It allows users to view colleague presence, send secure messages, and make/receive calls from their business number. Access call logs and voicemail directly from your mobile device.
- Instant messaging
- Voice and video calls
- Presence status
- Call logs
- Voicemail access
- Business phone number integration
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Fusion MobileConnect brings complete connectivity, voice and instant messaging applications into one, integrated and end-to-end solution. Download Fusion MobileConnect to take full advantage of your Fusion360 services on your mobile phone: • View a colleague’s presence status and communicate via secure instant messaging • Place and receive voice and video calls from your business phone number • Access your call logs and voicemail Please Note: The Fusion MobileConnect application will ONLY work in conjunction with a Fusion360 monthly service subscription.
Screenshots
Verdict
The clearest difference is review sentiment: Fusion MobileConnect at 100% against Dialpad's 34%. Fusion MobileConnect also leads on ads (none vs shown) and monetization model (free vs ad-supported). Dialpad's advantage is update cadence (every 2 weeks vs every 10 months) and ratings volume (4.6K vs 153). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dialpad holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 153, so its average is the more settled of the two. Written reviews complicate that: 34% of Dialpad's written reviews are positive against 100% of Fusion MobileConnect's, so the app with the better star average is not the one people write more warmly about.
Dialpad ships an update every 2 weeks, Fusion MobileConnect every 10 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | Dialpad | Fusion MobileConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.6K ratings) — better | 4.4 (153 ratings) |
| Positive reviews | 34.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 4.6K — better | 153 |
| Update frequency | Every 2 weeks — better | Every 10 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 338 MB | 113 MB |
| Age rating | 4+ | 4+ |
| Developer | Dialpad, Inc. | Fusion Telecom |
Customer experience
Dialpad
Fusion MobileConnect
Bugs and requests
Dialpad
Reported bugs
4 issues- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes
Requested features
4 requests- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription
Fusion MobileConnect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Dialpad
No in-app purchases
Fusion MobileConnect
No in-app purchases
Questions
Is Dialpad free?
Is Fusion MobileConnect free?
Which has better reviews, Dialpad or Fusion MobileConnect?
Do Dialpad or Fusion MobileConnect have ads?
Which is updated more often, Dialpad or Fusion MobileConnect?
Other comparisons
