Dialpad vs iSalesDesk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dialpad
This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.
- Unified communication platform
- Cross-device call switching
- Automatic call transcription
- Rich contact profiles with CRM integration
- Remote call monitoring and coaching
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Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
iSalesDesk
Manage sales inventory and create sales orders directly from your mobile device. This app is designed for sales personnel using iSolve Produce software.
- Sales inventory tracking
- Sales order creation
- Mobile sales management
- Companion for iSolve Produce
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iSalesDesk is the perfect companion for the sales personnel who uses “iSolve Produce” software in their companies’ operation. iSalesDesk will allow you to keep track of your “Sales Inventory” and create “Sales Orders” when needed right from your mobile handset.
Screenshots
Verdict
The clearest difference is ads: iSalesDesk at none against Dialpad's shown. iSalesDesk also leads on monetization model (free vs ad-supported) and iOS requirement (15.0 vs 17.0). Dialpad's advantage is review sentiment (34% vs 0%) and rating (4.6 vs 4.2). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dialpad holds the better App Store score, 4.6 against 4.2. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 34% of Dialpad's written reviews are positive against 0% of iSalesDesk's.
Dialpad ships an update every 2 weeks, iSalesDesk every 3 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | Dialpad | iSalesDesk |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.6K ratings) — better | 4.2 (5 ratings) |
| Positive reviews | 34.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 4.6K — better | 5 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 338 MB | 136 MB |
| Age rating | 4+ | 4+ |
| Developer | Dialpad, Inc. | iSolve Technologies, Inc. |
Customer experience
Dialpad
iSalesDesk
Bugs and requests
Dialpad
Reported bugs
4 issues- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes
Requested features
4 requests- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription
iSalesDesk
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Dialpad
No in-app purchases
iSalesDesk
No in-app purchases
Questions
Is Dialpad free?
Is iSalesDesk free?
Which has better reviews, Dialpad or iSalesDesk?
Do Dialpad or iSalesDesk have ads?
Which is updated more often, Dialpad or iSalesDesk?
Other comparisons
