Dialpad vs Trueserve SL
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dialpad
This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.
- Unified communication platform
- Cross-device call switching
- Automatic call transcription
- Rich contact profiles with CRM integration
- Remote call monitoring and coaching
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Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Trueserve SL
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TrueServe SL is newly redone and rethought. This app can be used to not only record process service GPS location and photographs, but also your account also comes with a website to view and edit your information. TrueServe SL is a DCA compliant app, and new features include auto-completion of the address of service.
Screenshots
Verdict
The clearest difference is in-app purchases: Dialpad at none against Trueserve SL's 1. Dialpad also leads on update cadence (every 2 weeks vs every 51 months). Trueserve SL's advantage is ads (none vs shown) and iOS requirement (9.0 vs 17.0). On price and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Trueserve SL sells 1 one-off in-app purchase. Dialpad asks for nothing beyond the download.
Dialpad ships an update every 2 weeks, Trueserve SL every 51 months. Both last shipped on October 26, 2026.
| Parameter | Dialpad | Trueserve SL |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.6K ratings) — better | — |
| Positive reviews | 34.0% of reviews | — |
| Number of ratings | 4.6K — better | — |
| Update frequency | Every 2 weeks — better | Every 51 months |
| Ads | Yes | No — better |
| In-app purchases | No — better | Yes |
| Monetization | Ad-supported | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 338 MB | 3 MB |
| Age rating | 4+ | 4+ |
| Developer | Dialpad, Inc. | JJL Technologies |
Bugs and requests
Dialpad
Reported bugs
4 issues- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes
Requested features
4 requests- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription
Trueserve SL
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Dialpad
No in-app purchases
Trueserve SL
- 750 Images for TrueServe SL$79.99
