Dialpad vs CareShare 360

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

Tools for Home Care growth CareShare 360 helps medical and non-medical home care agencies attract and retain clients, patients, caregivers, and providers. EZ Review™ online review requests for Google, Facebook, Yelp, Glassdoor, Nextdoor, and more! 5-Star quality ratings endorsed by the Home Care Standards Bureau Unlimited Client-Care and Patient-Provider satisfaction surveys Get more reviews, get more customers with EZ Review® Improve your business star-rating and reputation, maximize your search engine ranking, and gain valuable customer feedback all from your mobile device. Send unlimited EZ Review® requests to your clients and patients via text or email encouraging them to leave a positive review on Google, Facebook, Yelp, Glassdoor, Nextdoor, and custom options. 5-star client/patient survey With CareShare 360, every client and patient is surveyed to give you a complete picture of customer satisfaction, and to help you achieve a 5-Star Rating. Using questions validated by the Home Care Standards Bureau you can quickly understand how to improve quality of care. Grow your business by promoting the Star rating earned and get EZ Review™ on Google, Facebook, and Yelp. *HCSB quality rating is available to agencies that maintain an active survey account and achieve consistently high ratings. 5-star caregiver/provider survey CareShare 360 helps reduce caregiver/provider turnover. Every caregiver/provider is surveyed at the interval you choose – monthly or quarterly – to help you understand how each caregiver/provider feels about their work and overall job satisfaction. Take action based on their feedback and become the agency of choice in your area. It’s Easy to Get Started with CareShare 360 To access CareShare 360, enter the username and password texted to you by your agency. Please note, your agency must have a valid, paid subscription to CareShare360.