Comparison

Dialpad vs RapidRx Scanner

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dialpad

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

Highlights
  • Unified communication platform
  • Cross-device call switching
  • Automatic call transcription
  • Rich contact profiles with CRM integration
  • Remote call monitoring and coaching
Features
Read full description

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

About

RapidRx Scanner

This app enhances supply chain management by combining multi-scanning with augmented reality. It offers a mobile edge solution for inventory inspection, damage reporting, and reordering, aiming to increase operational velocity and reduce errors.

Highlights
  • Multi-scanning capabilities
  • Augmented reality overlays
  • Inventory inspection
  • Damage reporting
  • Item reordering
  • Integration with third-party systems
Features
Read full description

RapidRX- The next-generation mobile edge technology that combines multi-scanning with built-in augmented reality (AR) making it the one-stop-solution for your supply chain manage- ment.  RapidRx will completely enhance the way your supply chain operates by bringing unrivaled technologies to trivialize your day-to-day operations. By leveraging our supply chain management app, built-in multi-scanning and Augmented reality, the RapidRx will COMPLETELY innovate your current operation velocity and product management. Our mobile edge solution is suitable for any environment and integrates with any third party system. RapidRx uses Mobile Computer Vision to integrate barcode scanning with augmented reality (AR) to deliver cost-effective, versatile and feature-rich alternatives to dedicated scanning hardware. With AR, an overlay will popup allowing your team to inspect, report damage, find missing items, or instantly re-order and replenish items. Introducing your team to AR will allow you to run scan checks 60% faster, reducing your man hour costs. By pointing a smart device at stock inventories, the RapidRx AR feature highlights the correct item and displays it on the device screen. This saves time, reduces stress and lowers the risk of human error. The RapidRx Vision scanner is about bringing visibility from the real world to the virtual world and all it takes is a little imagination. About Track TraceRx TrackTraceRX, a leader in the traceability segment of the drug supply chain and has been continuously proving efficacy in accurate drug serialization and track and trace with some of the most advanced AR-driven multi-scanning solutions. Note: To use the RapidRx Mobile Edge Solution, you must be subscribed to the TrackTraceRx traceability cloud portal as your back-end system. Visit our web site - https://www.tracktracerx.com Terms - https://www.tracktracerx.com/utility/terms Privacy Policy - https://www.tracktracerx.com/utility/privacy

Screenshots

Dialpad4 screens
RapidRx Scanner4 screens

Verdict

The call

The clearest difference is ads: RapidRx Scanner at none against Dialpad's shown. RapidRx Scanner also leads on monetization model (free vs ad-supported) and iOS requirement (15.6 vs 17.0). Dialpad's advantage is ratings volume (4.5K vs 3) and update cadence (fortnightly vs every 2 months). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Dialpad holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Dialpad has 4.5K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Dialpad ships an update fortnightly, RapidRx Scanner every 2 months. The most recent releases landed on September 25, 2026 and September 12, 2026 respectively.

Scorecard6 real differences · 4 level
Dialpad versus RapidRx Scanner: the parameters behind the verdict, then further details
ParameterDialpadRapidRx Scanner
PriceFreeFree
Rating4.6 (4.5K ratings) — better4.3 (3 ratings)
Positive reviews34.0% of reviews—
Number of ratings4.5K — better3
Update frequencyFortnightly — betterEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size335 MB39 MB
Age rating4+4+
DeveloperDialpad, Inc.TrackTraceRx

Customer experience

Dialpad

All ratings4,543 ratings
Positive89.6%
Neutral3.1%
Negative7.4%
Written reviews250 reviews
Positive34.0%
Neutral7.2%
Negative58.8%

RapidRx Scanner

All ratings3 ratings
Positive66.7%
Neutral33.3%
Negative0.0%

Bugs and requests

Dialpad

Reported bugs

4 issues
  • Text messages not sending properly
  • Missed calls not showing up in the app
  • Inability to log out of the app
  • Random app crashes and freezes

Requested features

4 requests
  • Threaded messaging for better conversation organization
  • Customizable ringtones and notification sounds
  • Improved integration with native contact lists
  • More granular control over call recording and transcription

RapidRx Scanner

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dialpad

No in-app purchases

None

RapidRx Scanner

No in-app purchases

Questions

Is Dialpad free?
Dialpad is free to download, with no in-app purchases.
Is RapidRx Scanner free?
RapidRx Scanner is free to download, with no in-app purchases.
Which has better reviews, Dialpad or RapidRx Scanner?
Dialpad is rated higher. Dialpad averages 4.6 out of 5 from 4.5K ratings, while RapidRx Scanner averages 4.3 from 3 ratings.
Do Dialpad or RapidRx Scanner have ads?
Dialpad shows ads; RapidRx Scanner does not.
Which is updated more often, Dialpad or RapidRx Scanner?
Dialpad ships an update fortnightly, and RapidRx Scanner every 2 months. Most recently, Dialpad was updated on September 25, 2026 and RapidRx Scanner on September 12, 2026.

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