Comparison

Dialpad vs Workphone

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dialpad

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

Highlights
  • Unified communication platform
  • Cross-device call switching
  • Automatic call transcription
  • Rich contact profiles with CRM integration
  • Remote call monitoring and coaching
Features
Read full description

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

About

Workphone

Features
Read full description

You can now manage your business calls with complete ease, without worrying about any personal phone expenses. By using Workphone, you can make and receive business calls from anywhere, at any time, and still maintain your privacy. You can also record your voice messages, and update your business hours to ensure that your clients are always up to date on your availability.

Screenshots

Dialpad4 screens
Workphone2 screens

Verdict

The call

The clearest difference is ads: Workphone at none against Dialpad's shown. Workphone also leads on iOS requirement (13.0 vs 17.0). Dialpad's advantage is update cadence (fortnightly vs every 4 months). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Dialpad ships an update fortnightly, Workphone every 4 months. The most recent releases landed on September 25, 2026 and July 8, 2026 respectively.

Scorecard3 real differences · 7 level
Dialpad versus Workphone: the parameters behind the verdict, then further details
ParameterDialpadWorkphone
PriceFreeFree
Rating4.6 (4.5K ratings) — better—
Positive reviews34.0% of reviews—
Number of ratings4.5K — better—
Update frequencyFortnightly — betterEvery 4 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.013.0 — better
Further details — not scored
Size335 MB27 MB
Age rating4+4+
DeveloperDialpad, Inc.VoIP Fabric BV

Bugs and requests

Dialpad

Reported bugs

4 issues
  • Text messages not sending properly
  • Missed calls not showing up in the app
  • Inability to log out of the app
  • Random app crashes and freezes

Requested features

4 requests
  • Threaded messaging for better conversation organization
  • Customizable ringtones and notification sounds
  • Improved integration with native contact lists
  • More granular control over call recording and transcription

Workphone

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dialpad

No in-app purchases

None

Workphone

No in-app purchases

Questions

Is Dialpad free?
Dialpad is free to download, with no in-app purchases.
Is Workphone free?
Workphone is free to download, with no in-app purchases.
Do Dialpad or Workphone have ads?
Dialpad shows ads; Workphone does not.
Which is updated more often, Dialpad or Workphone?
Dialpad ships an update fortnightly, and Workphone every 4 months. Most recently, Dialpad was updated on September 25, 2026 and Workphone on July 8, 2026.

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