Comparison

Dialpad vs Grow Reviews

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dialpad

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

Highlights
  • Unified communication platform
  • Cross-device call switching
  • Automatic call transcription
  • Rich contact profiles with CRM integration
  • Remote call monitoring and coaching
Features
Read full description

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

About

Grow Reviews

Features
Read full description

About Grow Reviews ----------------- The reputation of your home service business is your most valuable asset. You and potential customers pay more attention to what other people say about you than what you say about yourself on your website. Posting online reviews can take time and effort, but with Grow Reviews, it's easier to post more reviews and raise your customers' confidence. Grow Reviews is the first video testimonial platform for the home service industry in the US. Get more video testimonials and grow your business. Why Businesses Need Video Testimonials: ----------------------- Social Proof: We're all influenced by the opinions and actions of others. When prospects can see that others have done business with you and love you, they're more likely to do the same. Establish Trust: Video testimonials offer another level of rapport beyond text testimonials and reviews. They are more authentic and more believable. Close more sales: Prospects will be more likely to do business with you if they are confident in your track record and ability to deliver. Video testimonials help foster that confidence. With Grow Reviews, it's easy to collect, manage, and display video testimonials from your satisfied customers. The platform also allows you to capture traditional text and audio reviews and post reviews on multiple platforms like Google My Business, Facebook, Instagram, and TikTok. Additionally, the app integrates with major CRM platforms like ServiceTitan, House Call Pro, and Jobber to ensure that customer and review data is synced across both platforms. Besides collecting and posting reviews, Grow Reviews also offers a modern review widget that can be easily installed on your website using JavaScript. This widget allows you to showcase all your reviews in one place with three tabs for text, audio, and video reviews. Geo-tagging of reviews on maps ensures that reviews are tagged to the correct location where the work has been performed. In summary, Grow Reviews is a powerful tool for businesses in the home service industry to collect and post video testimonials, generate more leads through improved SEO, and showcase reviews on their website. With Grow Reviews, businesses can establish trust, close more sales, and grow.

Screenshots

Dialpad4 screens
Grow Reviews4 screens

Verdict

The call

The clearest difference is ads: Grow Reviews at none against Dialpad's shown. Grow Reviews also leads on iOS requirement (13.0 vs 17.0). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on November 6, 2026 and October 30, 2026 respectively.

Scorecard2 real differences · 8 level
Dialpad versus Grow Reviews: the parameters behind the verdict, then further details
ParameterDialpadGrow Reviews
PriceFreeFree
Rating4.6 (4.6K ratings) — better—
Positive reviews34.0% of reviews—
Number of ratings4.6K — better—
Update frequencyEvery 2 weeksEvery 2 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.013.0 — better
Further details — not scored
Size338 MB13 MB
Age rating4+4+
DeveloperDialpad, Inc.Grow Reviews Inc

Bugs and requests

Dialpad

Reported bugs

4 issues
  • Text messages not sending properly
  • Missed calls not showing up in the app
  • Inability to log out of the app
  • Random app crashes and freezes

Requested features

4 requests
  • Threaded messaging for better conversation organization
  • Customizable ringtones and notification sounds
  • Improved integration with native contact lists
  • More granular control over call recording and transcription

Grow Reviews

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dialpad

No in-app purchases

None

Grow Reviews

No in-app purchases

Questions

Is Dialpad free?
Dialpad is free to download, with no in-app purchases.
Is Grow Reviews free?
Grow Reviews is free to download, with no in-app purchases.
Do Dialpad or Grow Reviews have ads?
Dialpad shows ads; Grow Reviews does not.
Which is updated more often, Dialpad or Grow Reviews?
Dialpad ships an update every 2 weeks, and Grow Reviews every 2 weeks. Most recently, Dialpad was updated on November 6, 2026 and Grow Reviews on October 30, 2026.

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