Comparison

Dialpad vs 9x9 Tech

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dialpad

A unified business communication platform for teams, offering calls, messages, and contacts in one place. It features automatic call transcription, rich contact profiles, and remote coaching capabilities for seamless collaboration.

Highlights
  • Unified communication platform
  • Cross-device call switching
  • Automatic call transcription
  • Rich contact profiles
  • Remote call monitoring and coaching
Features
Read full description

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

About

9x9 Tech

Read full description

With 9x9 Tech mobile apps, you and your team can stay connected and enhance productivity while on the move, ensuring your extension is accessible wherever you go. **This app is designed for use with the 9x9 Tech PBX and cloud platform only.** Key Features of 9x9 Tech: Comprehensive Unified Communications (UC) Solution - Collaborate seamlessly with your team, regardless of your location. - Conduct video calls, arrange audio conferences and group chats, establish public channels, share files, and more. Effortlessly and Securely Facilitate Remote Work for Your Employees. - Place external calls using corporate identity/phone numbers, receiving calls through your office extension. - Monitor business communications through detailed customer profiles and a communication history categorized by each contact. Improved Connectivity and Call Quality, Even in Unstable Internet Conditions - Stay connected anywhere with push notifications, ensuring excellent customer service. - 9x9 Tech optimizes connectivity and voice quality by implementing top-notch audio codecs. Ensures Security for Your Conversations and Data - 9x9 Tech apps automatically encrypt calls, messages, and data using the most robust block ciphers.

Screenshots

Dialpad4 screens
9x9 Tech4 screens

Verdict

The call

The clearest difference is ads: 9x9 Tech at none against Dialpad's shown. 9x9 Tech also leads on iOS requirement (15.0 vs 18.0). Dialpad's advantage is update cadence (every 2 weeks vs every 6 weeks). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Dialpad ships an update every 2 weeks, 9x9 Tech every 6 weeks. The most recent releases landed on November 11, 2026 and November 8, 2026 respectively.

Scorecard3 real differences · 7 level
Dialpad versus 9x9 Tech: the parameters behind the verdict, then further details
ParameterDialpad9x9 Tech
PriceFreeFree
Rating4.6 (4.6K ratings) — better—
Positive reviews34.0% of reviews—
Number of ratings4.6K — better—
Update frequencyEvery 2 weeks — betterEvery 6 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.0 — better
Further details — not scored
Size331 MB72 MB
Age rating4+4+
DeveloperDialpad, Inc.9x9 Technologies Inc

Bugs and requests

Dialpad

Reported bugs

4 issues
  • Text messages not sending properly
  • Missed calls not showing up in the app
  • Inability to log out of the app
  • Random app crashes and freezes

Requested features

4 requests
  • Threaded messaging for better conversation organization
  • Customizable ringtones and notification sounds
  • Improved integration with native contact lists
  • More granular control over call recording and transcription

9x9 Tech

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dialpad

No in-app purchases

None

9x9 Tech

No in-app purchases

Questions

Is Dialpad free?
Dialpad is free to download, with no in-app purchases.
Is 9x9 Tech free?
9x9 Tech is free to download, with no in-app purchases.
Do Dialpad or 9x9 Tech have ads?
Dialpad shows ads; 9x9 Tech does not.
Which is updated more often, Dialpad or 9x9 Tech?
Dialpad ships an update every 2 weeks, and 9x9 Tech every 6 weeks. Most recently, Dialpad was updated on November 11, 2026 and 9x9 Tech on November 8, 2026.

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