Comparison

Dialpad vs Chiirp AI

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dialpad

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

Highlights
  • Unified communication platform
  • Cross-device call switching
  • Automatic call transcription
  • Rich contact profiles with CRM integration
  • Remote call monitoring and coaching
Features
Read full description

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

About

Chiirp AI

Features
Read full description

Chiirp AI is the mobile companion for home service businesses running on Chiirp - HVAC, plumbing, electrical, and more. Manage every customer conversation, contact, and deal from your phone. REQUIRES A CHIIRP ACCOUNT Chiirp AI is a communication tool. Accounts are provisioned by Chiirp for its customers; there is no public sign-up. Contact sales to get started. UNIFIED INBOX Every customer conversation in one place — SMS, MMS, Facebook, and web chat. Filter by unread, folders, or what needs attention. Reply with photos, voice notes, and quick replies. AI AGENTS THAT DO THE WORK Your agents answer inbound leads in seconds, triage the problem, and book the appointment - then hand off to your team when a human is needed. Track conversations handled and success rate per agent. CONTACTS Your full customer list with conversation history, tags, and status at a glance. PIPELINES Track deals through your stages with values and stage totals, so you always know what's in play. DASHBOARD Revenue, new contacts, conversations, response time, and success rate - today, this week, or this month. PUSH NOTIFICATIONS Get alerted the moment a customer messages you, so nothing sits unanswered.

Screenshots

Dialpad4 screens
Chiirp AI4 screens

Verdict

The call

The clearest difference is ads: Chiirp AI at none against Dialpad's shown. On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
Dialpad versus Chiirp AI: the parameters behind the verdict, then further details
ParameterDialpadChiirp AI
PriceFreeFree
Rating4.6 (4.6K ratings) — better—
Positive reviews34.0% of reviews—
Number of ratings4.6K — better—
Update frequencyFortnightly—
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.4 — better
Further details — not scored
Size340 MB54 MB
Age rating4+4+
DeveloperDialpad, Inc.Sourav Das

Bugs and requests

Dialpad

Reported bugs

4 issues
  • Text messages not sending properly
  • Missed calls not showing up in the app
  • Inability to log out of the app
  • Random app crashes and freezes

Requested features

4 requests
  • Threaded messaging for better conversation organization
  • Customizable ringtones and notification sounds
  • Improved integration with native contact lists
  • More granular control over call recording and transcription

Chiirp AI

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dialpad

No in-app purchases

None

Chiirp AI

No in-app purchases

Questions

Is Dialpad free?
Dialpad is free to download, with no in-app purchases.
Is Chiirp AI free?
Chiirp AI is free to download, with no in-app purchases.
Do Dialpad or Chiirp AI have ads?
Dialpad shows ads; Chiirp AI does not.

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