Visual Support vs Xcelerate for Drivers

The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.

Drivers of Element's customers can complete fleet tasks quickly and conveniently with the Xcelerate for Drivers mobile app. Recognizing you have little time for the administrative tasks required to maintain your vehicle, Xcelerate for Drivers helps you easily complete a to-do list of vehicle-related tasks, find repair shops and gas stations, and access your service card for fuel and maintenance needs. Highlights: • Report your business and personal mileage and maintain logs of trips taken using your company vehicle each month. • Quickly handle preventive maintenance for your vehicle by finding a local recommended service vendor. • View your vehicle's registration renewal status and upload licensing prerequisites. • Access your vehicle's service card for fuel and maintenance and request a replacement if it is lost or stolen. • Find a nearby gas station for the best priced fuel to quickly refill your tank. • Easily acknowledge and download your company's policy. • Use Face ID to store your login information and quickly launch the app. Note: While trip tracking, continued use of GPS can dramatically decrease battery life. Xcelerate for Drivers captures location updates even in the background mode.