Comparison

Visual Support vs Everbridge 360

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Visual Support

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

Highlights
  • Live camera feed sharing
  • Screen sharing and co-browsing
  • Remote pointer
  • Drawing and annotations
  • Session recording
  • Pause video and save photos
Features
Read full description

The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.

About

Everbridge 360

Receive critical alerts and vital information from your workplace, school, or organization. Send an SOS for assistance during emergencies. Requires an Organization Code for access.

Highlights
  • Receive vital organizational alerts
  • Send SOS for assistance
  • User-friendly interface
  • Simplified communication feed
  • Easy organization registration via code
  • MDM and automated provisioning support
Features
Read full description

Stay connected with your workplace, school, or other organizations to receive vital information during critical events or while managing your response to an incident. For organizations that support these functions, you can also create your own alert to send an SOS when you are in need of assistance. *** Note: Looking to follow a Public Safety Agency? Try our other app: Public Safety by Everbridge. To access this app, your organization will provide an Organization Code for login. *** The Everbridge 360 App offers a comprehensive range of features to enhance your experience: User-Friendly Interface: • Enjoy a modern, intuitive, user-friendly interface that ensures seamless navigation and streamlined interactions. • Save critical time when it matters the most with an optimized home screen for easier access to vital information. Simplified Workflows: • Simplified Communications feed reduces complexity without compromising usability. Stay informed and engaged with clear and concise updates, ensuring you have the information you need. Easy Registration and Adoption: • With the new Organization Code feature, adopting the app and finding your organization has never been easier. Enter the code provided by your organization and sign in to access the app's full functionality. • We also offer additional support for Mobile Device Management (MDM) and automated provisioning to simplify corporate deployment, ensuring a smooth and hassle-free experience for your organization. Download the Everbridge 360 app today and empower yourself with the tools and information to navigate critical events and incidents efficiently. Stay connected, informed, and prepared with this essential communication tool.

Screenshots

Visual Support4 screens
Everbridge 3603 screens

Verdict

The call

The clearest difference is review sentiment: Visual Support at 50% against Everbridge 360's 0%. Visual Support also leads on iOS requirement (14.0 vs 16.0). Everbridge 360's advantage is rating (3.4 vs 3.2) and update cadence (fortnightly vs monthly). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Everbridge 360 holds the better App Store score, 3.4 against 3.2. Both are backed by a comparable volume of ratings — 35 and 17 respectively. Written reviews complicate that: 50% of Visual Support's written reviews are positive against 0% of Everbridge 360's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Visual Support ships an update monthly, Everbridge 360 fortnightly. The most recent releases landed on October 20, 2026 and October 21, 2026 respectively.

Scorecard4 real differences · 6 level
Visual Support versus Everbridge 360: the parameters behind the verdict, then further details
ParameterVisual SupportEverbridge 360
PriceFreeFree
Rating3.2 (35 ratings)3.4 (17 ratings) — better
Positive reviews50.0% of reviews — better0.0% of reviews
Number of ratings35 — better17
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, Mac
Requires iOS14.0 — better16.0
Further details — not scored
Size16 MB190 MB
Age rating12+4+
DeveloperSIGHTCALLEverbridge, Inc.

Customer experience

Visual Support

All ratings35 ratings
Positive51.4%
Neutral17.1%
Negative31.4%
Written reviews26 reviews
Positive50.0%
Neutral7.7%
Negative42.3%

Everbridge 360

All ratings17 ratings
Positive58.8%
Neutral5.9%
Negative35.3%
Written reviews6 reviews
Positive0.0%
Neutral16.7%
Negative83.3%

In-app purchases

None

Visual Support

No in-app purchases

None

Everbridge 360

No in-app purchases

Questions

Is Visual Support free?
Visual Support is free to download, with no in-app purchases.
Is Everbridge 360 free?
Everbridge 360 is free to download, with no in-app purchases.
Which has better reviews, Visual Support or Everbridge 360?
Everbridge 360 is rated higher. Visual Support averages 3.2 out of 5 from 35 ratings, while Everbridge 360 averages 3.4 from 17 ratings.
Do Visual Support or Everbridge 360 have ads?
Neither Visual Support nor Everbridge 360 shows ads.
Which is updated more often, Visual Support or Everbridge 360?
Visual Support ships an update monthly, and Everbridge 360 fortnightly. Most recently, Visual Support was updated on October 20, 2026 and Everbridge 360 on October 21, 2026.

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