Comparison

myGov vs UltraSync +

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myGov

Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.

Highlights
  • Secure mobile sign-in
  • Manage inbox messages
  • Quick service access
  • Digital wallet for cards and certificates
  • Easy government interaction
Features
Read full description

Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au

About

UltraSync +

Control your home security and automation systems remotely. Manage devices like cameras, lights, thermostats, and door locks from anywhere. Automate actions based on your location and create custom schedules for enhanced safety and convenience.

Highlights
  • Remote security system control
  • Live video monitoring
  • Smart lighting control
  • Door lock management
  • Thermostat adjustment
  • Location-based automation
  • Customizable schedules and scenes
Features
Read full description

Welcome to the Secure Smarthome! The UltraSync app enables remote control of Interlogix, UltraSecure products in homes and businesses. The UltraSync app provides real-time management of security and automation control systems from virtually anywhere. Optimize the safety, comfort and convenience of your UltraSecure products with UltraSync. Note: Functionality of this app requires compatible equipment and an UltraSync service plan. Available features vary based on system and service plan. Key Features: Security - Arm and disarm system - See if doors and windows are open - Monitor special areas such as a safes, liquor or medicine cabinets - Monitor property and safety of loved ones - Know when children get home from school or leave the home - Look in on pets during the day - Monitor history of users and events - View live video and event-triggered recorded clips from security cameras Lighting - Turn on, off and dim lights Geo Action - Automate actions on user's location events when leaving or entering the home or business* Door Locks - Lock and unlock Thermostat - Change the temperature and fan Video - Watch live-video and recorded clips Schedules and Scenes - Create scenes that are triggered by specified actions (i.e., When system is disarmed, turn on house lights) - Create schedules that limit system access (i.e., Housekeeper user account only active Monday - Friday from 8AM to 12PM) - Combine scenes and schedules for enhanced automation (i.e., Monday - Friday, after 10PM and before 6AM, when system is armed, lock doors, turn off lights and set thermostat to 70 degrees) Alerts - Receive Email notification of system alerts - Emergency alerts - Non-emergency Alerts * Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

myGov4 screens
UltraSync +4 screens

Verdict

The call

The clearest difference is monetization model: myGov at free against UltraSync +'s free with in-app purchases. myGov also leads on update cadence (monthly vs every 4 months). UltraSync +'s advantage is review sentiment (17% vs 6%) and ratings volume (58 vs 18). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.3 for myGov against 2.3 for UltraSync +. Both are backed by a comparable volume of ratings — 18 and 58 respectively. Written reviews are what separate them: 6% of myGov's written reviews are positive against 17% of UltraSync +'s.

UpkeepUpdate frequency

myGov ships an update monthly, UltraSync + every 4 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
myGov versus UltraSync +: the parameters behind the verdict, then further details
ParametermyGovUltraSync +
PriceFreeFree
Rating2.3 (18 ratings) — better2.3 (58 ratings)
Positive reviews6.3% of reviews17.5% of reviews — better
Number of ratings1858 — better
Update frequencyMonthly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.6 — better
Further details — not scored
Size17 MB65 MB
Age rating4+4+
DeveloperServices AustraliaUHS Pty Ltd

Customer experience

myGov

All ratings18 ratings
Positive27.8%
Neutral11.1%
Negative61.1%
Written reviews797 reviews
Positive6.3%
Neutral3.3%
Negative90.5%

UltraSync +

All ratings58 ratings
Positive25.9%
Neutral6.9%
Negative67.2%
Written reviews63 reviews
Positive17.5%
Neutral7.9%
Negative74.6%

User reviews

myGov

From 18 App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure login options
  • 👍 Convenient access to government services
  • 👍 Wallet integration for cards

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Difficult to navigate and access information
  • ⏱️ Slow performance and loading times
  • 🔒 Overly complex authentication process
  • 🤔 Confusing user interface

UltraSync +

From 58 App Store ratings

What we love

  • 👍 Works when set up correctly
  • 👍 Useful for remote control
  • 👍 Integrates cameras, alarms, Z-wave
  • 👍 Automation is easy
  • 👍 Reliable for some users

Room to improve

  • 🐛 Frequent login issues
  • 🐛 App crashes often
  • 🐛 Unreliable connection
  • 🐛 Slow loading times
  • 🐛 Outdated interface

Bugs and requests

myGov

Reported bugs

5 issues
  • Unable to log in or access services
  • Inbox messages not loading or disappearing
  • Compatibility issues with newer devices
  • Inability to submit job applications or evidence
  • Incorrect information displayed in app

Requested features

5 requests
  • Improve app stability and reliability
  • Simplify login and authentication process
  • Enhance user interface and navigation
  • Add ability to print or download documents
  • Improve integration with other government apps

UltraSync +

Reported bugs

42 issues
  • Detectors not reconnecting after battery change
  • Login failure state
  • App crashes when alarm triggered
  • Notifications for PIR sensor activation when alarm off
  • "User logged in from another location" error
Show 37 more
  • Persistent error message blocking login
  • Too many login errors
  • Failing to login on newer iPhones (iOS 17+)
  • App unavailable to turn alarm off/reset
  • "Too many login attempts try again later" message
  • Notifications sometimes work, sometimes don't
  • ComNav card unreliable, requires power cycling
  • Latest firmware blocks local network access
  • App updated, now not connecting to alarm system
  • Update broke alarm access
  • Impossible to configure after Wi-Fi change
  • Session expired message on arm/disarm
  • No push notifications for sensor activation
  • "Too many username and pin failures" error
  • Doorbell camera stops working, inconsistent motion detection
  • No password reset for new iPhones
  • No notifications for months
  • App stopped working
  • UI terrible, not supporting iPhone X
  • GUI messed up on newer phones
  • Camera inaccessible or slow
  • No SMS notification for alarm, only email
  • Error "Requested feature is not subscribed"
  • Cannot reset password without installer
  • Location services drain battery
  • App crashes intermittently after firmware update
  • Alexa menu item missing after update
  • Motion detection definition not working on iPhone XR
  • Doorbell sends two notifications
  • Face ID lockout issue
  • Tab bar icons jumbled on iPhone X/XS
  • No indication of system communication
  • Incompatible with mesh Wi-Fi networks
  • Notification customization not working
  • App stopped working with iOS 12 update
  • Doesn't refer well on iPhone X
  • Home screen doesn't match App Store screenshots

Requested features

14 requests
  • Add Siri/HomeKit/Google Home support
  • Improve notification clarity and options
  • Add a comprehensive help section
  • Implement automatic session refresh
  • Add quick actions to app icon
Show 9 more
  • Provide camera snapshots on motion detection
  • Allow default site selection
  • Add schedule feature for unlocking
  • Improve UI for newer devices
  • Add Geo Fencing and arming reminders
  • Integrate with Apple HomeKit
  • Add Apple Watch app
  • Support for Carrier COR thermostat
  • Add Alexa support

In-app purchases

None

myGov

No in-app purchases

None

UltraSync +

No in-app purchases

Questions

Is myGov free?
myGov is free to download, with no in-app purchases.
Is UltraSync + free?
UltraSync + is free to download, with no in-app purchases.
Which has better reviews, myGov or UltraSync +?
myGov is rated higher. myGov averages 2.3 out of 5 from 18 ratings, while UltraSync + averages 2.3 from 58 ratings.
Do myGov or UltraSync + have ads?
Neither myGov nor UltraSync + shows ads.
Which is updated more often, myGov or UltraSync +?
myGov ships an update monthly, and UltraSync + every 4 months. Most recently, myGov was updated on October 26, 2026 and UltraSync + on October 24, 2026.

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