CVS Specialty vs myPatientVisit
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CVS Specialty
Manage your specialty prescriptions conveniently from your mobile device. Order refills, track your orders, make payments, and securely message your care team. Pick up at a CVS Pharmacy or have them delivered.
- Order prescription refills
- Track order status
- Make payments
- Secure messaging with CareTeam
- Choose pickup or delivery
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Please Note: This app is for CVS Specialty® patients only. You must have a CVS Specialty prescription in order to use this app Your health is our greatest priority. That’s why at CVS Specialty, we make it easy to manage your prescriptions at home or on the go. With the CVS Specialty mobile app, you can: · Order refills · Choose to pick-up your prescriptions at any CVS Pharmacy® where allowed by law, or have them delivered to another location of your choice. · Track your order status · Make fast and easy payments · Communicate with your CareTeam using the Secure Messaging feature. Ask a question and get answers from CareTeam members trained in your condition. All messages are secure and confidential You can sign-in securely through iPhone’s Touch ID or FACE ID (iPhone X). We’re always just a tap away. CVS Specialty – specialty medications with personalized support. We release updates to this app regularly and base our roadmap on your feedback.
myPatientVisit
Manage your healthcare appointments and communications on the go. This app allows patients to check balances, view upcoming appointments, and securely message their provider's staff. It also features an "I'm Here" function to notify the office of your arrival.
- Check account balance
- View upcoming appointments
- Securely chat with provider staff
- Notify office of arrival ('I'm Here' feature)
- Receive push notifications for messages
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Welcome to the New myPatientVisit® App! We’ve launched a brand-new version of the myPatientVisit® mobile app — redesigned with you in mind! Whether you're managing your health on the go or from the comfort of home, our updated app makes it easier than ever to stay connected to your care. Why download the myPatientVisit® app? Stay on top of your appointments – View upcoming visits and never miss a check-up. Message your provider’s staff – Ask questions, request info, or follow up — all from your phone. Check your balance – Easily check your balance, view statements, and pay your bill in just a few taps. Secure and convenient – Your health information is protected and always at your fingertips. Getting started is simple: Ask your provider for an invitation to create your account at myPatientVisit.com. Once your account is set up, just log in to the app using your credentials. myPatientVisit® is available to all patients whose doctors use Nextech’s electronic healthcare and practice management systems. Not sure if your provider is connected? Just ask!
Screenshots
Verdict
CVS Specialty and myPatientVisit both sit at 4.4 stars, but that hides the real split: 36% of CVS Specialty's written reviews are positive against 16% of myPatientVisit's. CVS Specialty also leads on iOS requirement (15.0 vs 17.6). myPatientVisit's advantage is update cadence (fortnightly vs monthly) and ratings volume (5.8K vs 1.9K). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myPatientVisit holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 1.9K and 5.8K respectively. Written reviews complicate that: 36% of CVS Specialty's written reviews are positive against 16% of myPatientVisit's, so the app with the better star average is not the one people write more warmly about.
CVS Specialty ships an update monthly, myPatientVisit fortnightly. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.
| Parameter | CVS Specialty | myPatientVisit |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.9K ratings) | 4.6 (5.8K ratings) — better |
| Positive reviews | 35.8% of reviews — better | 15.8% of reviews |
| Number of ratings | 1.9K | 5.8K — better |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #203 | #64 — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 74 MB | 48 MB |
| Age rating | 17+ | 17+ |
| Developer | CVS Pharmacy | NexTech Systems, Inc. |
Customer experience
CVS Specialty
myPatientVisit
User reviews
CVS Specialty
From 1.9K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient refill process
- 🚀 Helpful reminders
- 🚀 Fast delivery
- 👍 Knowledgeable customer service
Room to improve
- 🐛 App crashes and freezes
- 🐛 Login issues
- 🐛 Unreliable order tracking
- 🐛 Inability to update account information
- 🐛 Inconsistent user experience
myPatientVisit
From 5.8K App Store ratingsWhat we love
- 👍 Easy to use (rare)
- 👍 Good doctors and staff (mentioned in relation to the practice, not the app)
- 👍 Can pay bills (limited functionality)
- 👍 Can check-in for appointments (limited functionality)
Room to improve
- 🐛 App freezes constantly
- 🐛 Impossible to sign in/log in
- 🐛 Slow and cumbersome interface
- 🐛 Medical record number/codes not provided
- 🐛 App doesn't work on iPad
Bugs and requests
CVS Specialty
Reported bugs
4 issues- Frequent loading issues
- Inability to refill prescriptions
- Disappearing order buttons
- Inconsistent behavior across iOS and Android
Requested features
5 requests- Ability to add supplementary items to orders
- Improved in-app order management
- Seamless integration with regular CVS app
- Persistent login and order history
- Enhanced notification system
myPatientVisit
Reported bugs
25 issues- App freezes
- Cannot log in/sign in
- App times out
- Forms do not load or save
- Information not visible while typing
Show 20 moreShow fewer
- App crashes when updating personal information
- Verification code rejected
- App doesn't work on iPad
- Dropdown lists are unusable
- No way to reset password or username
- Cannot complete transactions
- Notifications not working
- App and website credentials do not sync
- Cannot view documents
- Bypasses patient selection
- Cannot edit completed forms
- App only shows upcoming appointments
- Cannot create an account/username
- Error message: No Accounts Found
- Cannot update medical information
- No way to return to the home screen
- App initially worked but stopped loading data
- App doesn't show documents
- Login attempts lock account
- Password incorrect every time
Requested features
10 requests- Need a way to reset password/username
- Improve app functionality to match website
- Enable communication/messaging with doctor/staff
- Allow viewing/updating of medical records and past forms
- Provide clear explanations for ID numbers and security codes
Show 5 moreShow fewer
- Improve UI for easier navigation
- Fix iPad compatibility issues
- Add more options to the app
- Allow editing of completed forms
- Provide a support phone number
In-app purchases
CVS Specialty
No in-app purchases
myPatientVisit
No in-app purchases
