Hello Alfred vs ASSA ABLOY ACCENTRA™
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hello Alfred
This platform offers in-home hospitality and services to simplify your life. Book home services like grocery delivery and cleaning, and access exclusive events and virtual classes. It provides human-powered assistance and personalized services to enhance your living experience.
- Home service booking
- Grocery delivery
- Home cleaning
- Exclusive events
- Virtual classes
- Human-powered assistance
- Personalized services
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The first in-home hospitality and experiences platform designed for the future of living. Alfred is changing the way you take care of your home and connect with your community. Through the app you can you easily book home services like grocery delivery and home cleaning while also getting access to exclusive events and virtual classes. WHAT WE DO Human-powered help: A team of people you know by name, dedicated to anticipating and fulfilling your needs. Personalized services: A range of in-home and on-request services designed to simplify and improve your life. Technology to power your building: An industry-leading technology platform that keeps you and your building in sync. HOW IT WORKS 1. Sign up in the app to see if you live in an Alfred building. (If you don't, let your property manager know!) 2. Use the app to ask us for help. 3. Come Home Happy with your to-dos done. SOME QUICK STATS - More than 1 million requests completed. - Alfred Home Managers and Hospitality Specialists are W-2 employees of the company. - Hello Alfred named one of Fast Company's Most Innovative Companies in the World 2018, 2019. - Operating in more than 20 major U.S. cities, including NYC, LA, DC, SF, Chicago, Boston, and Dallas. WHY HELLO ALFRED - We combine the ease-of-use of an app with the ingenuity of a dedicated Hello Alfred team member. - Our platform gets to know you better over time so we can anticipate your needs and personalize your service. - We source, vet, and verify the best vendors for your area. - We conduct rigorous background checks and best-in-class training for all Alfred Home Managers. WHAT OUR MEMBERS ARE SAYING "I don't know how you do it, but you make me look forward to Mondays!" - Jona C., Alfred Member "[Hello Alfred] has really changed our New York experience and our lives." - Sarah T., Alfred Member "Hello Alfred was there when I needed them most. I ended up in the hospital unexpectedly and my Alfred came to fill my fridge, get my prescriptions and took care of everything I needed without thinking twice." - Kirsten J., Alfred Member "Having my laundry, groceries, and packages taken care of for me allows me to maximize my weekends. I think one of the other reasons Hello Alfred is so useful is that it removes 100% of the cognitive load of chores." - Josh C., Alfred Member QUESTIONS, CONCERNS, FEEDBACK? We want to know! hi@helloalfred.com
ASSA ABLOY ACCENTRA™
Transform your smartphone into a digital key for your apartment and building amenities. Manage access for guests with PIN codes and track entry. Enjoy seamless and secure mobile entry to your multi-family residence.
- Mobile phone as digital key
- Access to residence and common areas
- Resident managed access
- Issue one-time PIN codes
- Track third-party access
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The ASSA ABLOY ACCENTRA™ app lets you use your mobile phone as the key for the doors in the multi-family property where you live. Simply download the app, complete a few simple steps, and get ready to enjoy convenient mobile access to your residence and the building’s common areas. Featuring RESIDENT MANAGED ACCESS™ - The latest feature of the platform that gives residents the freedom to allow, manage, and track third party access to their premises and issue one-time PIN codes. For more information regarding device compatibility please visit https://www.accentra-assaabloy.com/en/commercial-locks-products/access-control/accentra_compatibility
Screenshots
Verdict
The clearest difference is monetization model: ASSA ABLOY ACCENTRA™ at free against Hello Alfred's free with in-app purchases. Hello Alfred's advantage is review sentiment (34% vs 10%). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Hello Alfred against 4.8 for ASSA ABLOY ACCENTRA™. Both are backed by a comparable volume of ratings — 2.1K and 1.5K respectively. Written reviews are what separate them: 34% of Hello Alfred's written reviews are positive against 10% of ASSA ABLOY ACCENTRA™'s.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 15, 2026 and October 16, 2026 respectively.
| Parameter | Hello Alfred | ASSA ABLOY ACCENTRA™ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.1K ratings) | 4.8 (1.5K ratings) — better |
| Positive reviews | 33.7% of reviews — better | 10.3% of reviews |
| Number of ratings | 2.1K — better | 1.5K |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 99 MB | 29 MB |
| Age rating | 17+ | 4+ |
| Developer | Alfred Club Inc | AssaAbloy |
Customer experience
Hello Alfred
ASSA ABLOY ACCENTRA™
User reviews
Hello Alfred
From 2.1K App Store ratingsWhat we love
- 🙌 Helpful and friendly staff
- 🕰️ Convenient services
- 🏠 Useful for apartment living
- 📦 Reliable package delivery
Room to improve
- 🐛 Buggy and glitchy app
- ⏱️ Slow response times
- 💰 Overpriced services
- 🚫 Forced to use the app
- 📤 Unwanted marketing and spam
ASSA ABLOY ACCENTRA™
From 1.5K App Store ratingsWhat we love
- 💡 One-click unlock
- 🚀 Quick and easy syncing of credentials
Room to improve
- 🔒 Unreliable door unlocking
- 🔑 Constant need to log in
- ⏱️ Slow app performance
- 🤖 Inconsistent functionality
- 📱 Incompatible with iOS devices
Bugs and requests
Hello Alfred
Reported bugs
4 issues- Login issues and account setup problems
- Inability to view images and content properly
- Maintenance requests not being addressed
- Inconsistent and unreliable service delivery
Requested features
4 requests- Improve app stability and performance
- Enhance communication and customer service
- Provide more transparent and fair pricing
- Allow alternative options to access building services
ASSA ABLOY ACCENTRA™
Reported bugs
3 issues- Locks randomly stop working
- Credential updater not functioning properly
- App getting stuck on loading screens
Requested features
3 requests- Apple Watch support
- Wallet integration for quick access
- Seamless mode to avoid repeated logins
In-app purchases
Hello Alfred
No in-app purchases
ASSA ABLOY ACCENTRA™
No in-app purchases
Questions
Is Hello Alfred free?
Is ASSA ABLOY ACCENTRA™ free?
Which has better reviews, Hello Alfred or ASSA ABLOY ACCENTRA™?
Do Hello Alfred or ASSA ABLOY ACCENTRA™ have ads?
Which is updated more often, Hello Alfred or ASSA ABLOY ACCENTRA™?
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