Hello Alfred vs Ambient Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hello Alfred
This platform offers in-home hospitality and services to simplify your life. Book home services like grocery delivery and cleaning, and access exclusive events and virtual classes. It provides human-powered assistance and personalized services to enhance your living experience.
- Home service booking
- Grocery delivery
- Home cleaning
- Exclusive events
- Virtual classes
- Human-powered assistance
- Personalized services
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The first in-home hospitality and experiences platform designed for the future of living. Alfred is changing the way you take care of your home and connect with your community. Through the app you can you easily book home services like grocery delivery and home cleaning while also getting access to exclusive events and virtual classes. WHAT WE DO Human-powered help: A team of people you know by name, dedicated to anticipating and fulfilling your needs. Personalized services: A range of in-home and on-request services designed to simplify and improve your life. Technology to power your building: An industry-leading technology platform that keeps you and your building in sync. HOW IT WORKS 1. Sign up in the app to see if you live in an Alfred building. (If you don't, let your property manager know!) 2. Use the app to ask us for help. 3. Come Home Happy with your to-dos done. SOME QUICK STATS - More than 1 million requests completed. - Alfred Home Managers and Hospitality Specialists are W-2 employees of the company. - Hello Alfred named one of Fast Company's Most Innovative Companies in the World 2018, 2019. - Operating in more than 20 major U.S. cities, including NYC, LA, DC, SF, Chicago, Boston, and Dallas. WHY HELLO ALFRED - We combine the ease-of-use of an app with the ingenuity of a dedicated Hello Alfred team member. - Our platform gets to know you better over time so we can anticipate your needs and personalize your service. - We source, vet, and verify the best vendors for your area. - We conduct rigorous background checks and best-in-class training for all Alfred Home Managers. WHAT OUR MEMBERS ARE SAYING "I don't know how you do it, but you make me look forward to Mondays!" - Jona C., Alfred Member "[Hello Alfred] has really changed our New York experience and our lives." - Sarah T., Alfred Member "Hello Alfred was there when I needed them most. I ended up in the hospital unexpectedly and my Alfred came to fill my fridge, get my prescriptions and took care of everything I needed without thinking twice." - Kirsten J., Alfred Member "Having my laundry, groceries, and packages taken care of for me allows me to maximize my weekends. I think one of the other reasons Hello Alfred is so useful is that it removes 100% of the cognitive load of chores." - Josh C., Alfred Member QUESTIONS, CONCERNS, FEEDBACK? We want to know! hi@helloalfred.com
Ambient Home
Control your smart home and community amenities with ease. This app allows you to manage access for guests, unlock amenities like the pool, and set your home's climate remotely for ultimate convenience and comfort.
- Share access with guests
- Unlock community amenities
- Remote climate control
- Intuitive user interface
- Smart home integration
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Enjoy unparalleled convenience, comfort, and peace of mind with smart home experiences designed by Ambient in every unit and across the community. Through a simple and intuitive app, Ambient lets you share access with a dog walker while you’re at work, take a dip in the pool without carrying keys, or set your ideal temperature on your way home. Note: Not all features may be available in your community at this time.
Screenshots
Verdict
The clearest difference is rating: Hello Alfred at 4.7 against Ambient Home's 3.9. Hello Alfred also leads on review sentiment (34% vs 8%). Ambient Home's advantage is monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 6 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hello Alfred holds the better App Store score, 4.7 against 3.9. Both are backed by a comparable volume of ratings — 2.1K and 957 respectively. Written reviews point the same way: 34% of Hello Alfred's written reviews are positive against 8% of Ambient Home's.
Hello Alfred ships an update every 6 weeks, Ambient Home fortnightly. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.
| Parameter | Hello Alfred | Ambient Home |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.1K ratings) — better | 3.9 (957 ratings) |
| Positive reviews | 33.7% of reviews — better | 8.5% of reviews |
| Number of ratings | 2.1K — better | 957 |
| Update frequency | Every 6 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 99 MB | 120 MB |
| Age rating | 17+ | 4+ |
| Developer | Alfred Club Inc | Ambient Property Technologies, Inc. |
Customer experience
Hello Alfred
Ambient Home
User reviews
Hello Alfred
From 2.1K App Store ratingsWhat we love
- 🙌 Helpful and friendly staff
- 🕰️ Convenient services
- 🏠 Useful for apartment living
- 📦 Reliable package delivery
Room to improve
- 🐛 Buggy and glitchy app
- ⏱️ Slow response times
- 💰 Overpriced services
- 🚫 Forced to use the app
- 📤 Unwanted marketing and spam
Ambient Home
From 957 App Store ratingsWhat we love
- 🚀 Sleek and cool app
- 👍 Easy setup
Room to improve
- 🐛 Glitchy and unreliable
- 🔒 Security issues with door unlocking
- 🔋 Drains battery quickly
- 👎 Doesn't work as expected
- 💤 Slow and unresponsive
Bugs and requests
Hello Alfred
Reported bugs
4 issues- Login issues and account setup problems
- Inability to view images and content properly
- Maintenance requests not being addressed
- Inconsistent and unreliable service delivery
Requested features
4 requests- Improve app stability and performance
- Enhance communication and customer service
- Provide more transparent and fair pricing
- Allow alternative options to access building services
Ambient Home
Reported bugs
4 issues- Temperature controls not working
- Inconsistent door lock status
- Frequent app crashes
- Login and account issues
Requested features
3 requests- Integrate with smart home platforms
- Add automation and scheduling features
- Improve customer support
In-app purchases
Hello Alfred
No in-app purchases
Ambient Home
No in-app purchases









