Comparison

Cvent iCapture vs Gainsight

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cvent iCapture

Capture leads efficiently at trade shows and events using your mobile device. Scan badges, photograph business cards, and send automated follow-up emails. Seamlessly sync captured data to your CRM, marketing automation platform, or email provider.

Highlights
  • Scan badges with barcodes/QR codes
  • Photograph business cards
  • Send auto-reply emails
  • Sync to marketing automation platforms
  • Sync to CRM systems
  • Sync to databases and email providers
Features
Read full description

Looking to maximize your opportunities from trade shows and events? iCapture is the perfect solution to your lead capture needs. Ideal for trade shows, conferences, events or anywhere you need to be mobile... an Internet Connection IS NOT REQUIRED! Discover how iCapture can turn your Mobile Device into a magnet for new leads, eliminate manual entry and automatically send those emails directly to your favorite Marketing Automation or CRM system with the touch of a button. PUT AUTOMATION TO WORK FOR YOU ** Scan Badges with Barcodes / QR Codes -- use the camera on your iPhone or iPad to instantly scan barcodes of all types ** Snap Photos of Business Cards -- capture a picture of a business card and you're done. ** Send Auto-Reply Emails -- say “Thank You” or automatically deliver requested documents / information. ** Sync to you Marketing Automation platform -- Marketo, HubSpot, Eloqua, Pardot, Act-On and more ** Sync to your CRM -- Salesforce.com, SugarCRM, Dynamics 365 and more. ** Sync to your Database -- MySQL, SQL Server ** Sync to your Email Provider -- Constant Contact, MailChimp, iContact, AWeber and more. NOTE: An iCapture subscription is required to utilize the functionality in this app.

About

Gainsight

Manage customer interactions and key activities on the go. Capture notes, access company details, and receive smart notifications. Utilize a conversational AI bot for quick insights and summaries.

Highlights
  • Timeline access on mobile
  • Personalized search and filters
  • Rich activity creation
  • Company and relationship details
  • Actionable notifications
  • Conversational AI bot
Features
Read full description

Stay on top of important activities and customer interactions • Enjoy the full richness of Timeline, on the go • Use search and filters to get a more personalized experience • Manage your private drafts • Consume and edit rich-text Capture notes, action items, and other key details from anywhere • Rich activity creation experience, with formatting and @mention capabilities • Populate standard and custom fields… no detail left behind! Access information about your companies and relationships • Use search to get 360 details about a company or a relationship • Access company specific information like summary, attribute, scorecard, surveys, company intelligence and sponsor tracking • Access the timeline entries for a particular company or relationship Get smart, actionable notifications • Get notified when you are @mentioned in an important conversation • Connect your Google or Outlook calendar for timely meeting prep and quick note-taking Get every detail and insight quickly with Sally • Conversational AI bot that is always at your disposal, making you even more productive! • Easily consume: • Customer summary and attributes • Full health scorecard • NPS survey responses • Tracked sponsors • CTA summary ...and more!

Screenshots

Cvent iCapture4 screens
Gainsight4 screens

Verdict

The call

Cvent iCapture and Gainsight both sit at 4.4 stars, but that hides the real split: 80% of Gainsight's written reviews are positive against 38% of Cvent iCapture's. Gainsight also leads on monetization model (free vs subscription). Cvent iCapture's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (228 vs 25). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Gainsight holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: Cvent iCapture has 228 ratings behind it against 25, so its average is the more settled of the two. Written reviews point the same way: 38% of Cvent iCapture's written reviews are positive against 80% of Gainsight's.

UpkeepUpdate frequency

Cvent iCapture ships an update every 3 weeks, Gainsight every 2 months. The most recent releases landed on October 16, 2026 and October 8, 2026 respectively.

Scorecard4 real differences · 6 level
Cvent iCapture versus Gainsight: the parameters behind the verdict, then further details
ParameterCvent iCaptureGainsight
PriceFreeFree
Rating4.4 (228 ratings)4.6 (25 ratings) — better
Positive reviews38.5% of reviews80.0% of reviews — better
Number of ratings228 — better25
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad — betteriPhone
Requires iOS16.416.1 — better
Further details — not scored
Size66 MB21 MB
Age rating17+4+
DeveloperCventGainsight, Inc.

Customer experience

Cvent iCapture

All ratings228 ratings
Positive85.1%
Neutral3.9%
Negative11.0%
Written reviews13 reviews
Positive38.5%
Neutral7.7%
Negative53.8%

Gainsight

All ratings25 ratings
Positive88.0%
Neutral4.0%
Negative8.0%
Written reviews10 reviews
Positive80.0%
Neutral10.0%
Negative10.0%

In-app purchases

None

Cvent iCapture

No in-app purchases

None

Gainsight

No in-app purchases

Questions

Is Cvent iCapture free?
Cvent iCapture is free to download, with no in-app purchases.
Is Gainsight free?
Gainsight is free to download, with no in-app purchases.
Which has better reviews, Cvent iCapture or Gainsight?
Gainsight is rated higher. Cvent iCapture averages 4.4 out of 5 from 228 ratings, while Gainsight averages 4.6 from 25 ratings.
Do Cvent iCapture or Gainsight have ads?
Neither Cvent iCapture nor Gainsight shows ads.
Which is updated more often, Cvent iCapture or Gainsight?
Cvent iCapture ships an update every 3 weeks, and Gainsight every 2 months. Most recently, Cvent iCapture was updated on October 16, 2026 and Gainsight on October 8, 2026.

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