QLess Concierge vs ServiceNow Agent

Imagine your business without waiting lines. QLess™ queue management software provides businesses with the ability to manage virtual queues for their customers. Simply enter customer phone numbers into the convenient mobile interface for iPad and the patented QLess system will text or call them when you are ready. Even customers without cell phones can take part in the virtual queuing, being identified by their names. QLess has queued over 100 million customers at businesses around the world including stores, DMVs, state, city, and federal government offices, urgent care, doctor's offices, hospitals, colleges, restaurants, auto dealers, animal shelters, car rentals, insurance agencies, shooting ranges, tax services, salons, and more. Not only will your employees be happy to work at their own pace, but your customers will be even happier to never have to wait in line again. With all of this potential happiness at stake, what are you waiting for? Features: • Give the gift of time. QLess-powered businesses have already given back over 6,500 years of time to their customers. Focus on your work, we'll make the time. • Bring in more business. With the powerful analytics data gathered by Concierge, you'll gain valuable insights on serving more people with fewer hassles. • Adapts to your workflows. Unlike other solutions, QLess is engineered from the ground up to offer maximum flexibility for all service industries. • Grows with your business. Concierge is fully integrated with the complete QLess platform, so whether you need more advanced features now or in the future, you'll be covered. • Reduced employee workload. Not only will the system automatically monitor where people are in line, but with the mobile and online solutions, customers can even manage themselves. • No additional hardware required. QLess harnesses the power of the Cloud to provide intelligent wait management without costly server administration. QLess takes your customer flow management to the next level. To learn more about what puts QLess Mobile Queuing head-and-shoulders above simple guest paging, wait buzzers, electronic call forward systems, wait list management, or take a number solutions, please visit our site for more information.

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.