Comparison

POSTIDENT vs STARFACE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

POSTIDENT

Verify your identity easily and securely using your smartphone. Choose from video chat, eID verification with your national ID, or automated image-based checks. Your data is processed by Deutsche Post AG employees for a compliant and quick process.

Highlights
  • Identity verification via smartphone
  • Video chat verification
  • eID verification with national ID
  • Automated ID document image verification
  • Digital POSTIDENT coupon retrieval
  • Secure data processing by Deutsche Post AG
Read full description

With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone. Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore. The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works. The POSTIDENT app is optimized for iPads and iPhones with iOS 17 or higher.

About

STARFACE

This business communication app integrates instant messaging, voicemail, video chat, and faxing with your phone system. Manage calls, contacts, and messages from a unified interface, reducing mobile phone bills.

Highlights
  • SIP and GSM calling
  • Instant messaging and chat
  • Voicemail and fax integration
  • Call management and forwarding
  • Access to STARFACE address book
  • Favorites with BLF/Direct Dial Keys
  • Unified communication journal
Features
Read full description

The STARFACE Communications Hub for your iPhone. The STARFACE Apps combine powerful high-end business telephony with a seamless integration of instant messaging, voicemail, video chat, and faxing. These features are also available for your iPhone. The STARFACE Apps bundle all communication channels on your smartphone and turn it into the innovative and modern communications center of your STARFACE telephone system. The Journal keeps you up to date with everything that happens. Who sent you a chat message? Who called you and left a message on your voicemail? You can see everything concerning your STARFACE account. Your STARFACE Function Keys (BLFs) are also available right on your mobile phone, as are instant messaging and the STARFACE address book. The integrated call manager gives you access to a wide selection of functionality and ease-of-use features such as call brokering (toggling), call forwarding and inquiry hold. The STARFACE App for iOS works over LTE and Wi-Fi and directly reduces your mobile phone bill. Features: Calling • SIP calls • GSM calls • Call-Back by STARFACE PBX • Call-Through with module installed on STARFACE • Toggle between calls • Blind Transfer / Attended Transfer • Ad-hoc conference calls Contacts • Favorites (Busy Lamp Fields and Direct Dial Keys) • Access to local contacts • Access to address book hosted on STARFACE PBX Function Keys Instant messaging • Chat with users on the same STARFACE PBX system • Definition of Chat status und status text Journal • Displays all missed events • Separate lists for calls, voicemails, faxes, and chat messages • Filter by type • Call list filter by group Status • Enable/disable iFMC • Enable/disable redirections • Enable/disable DND Settings • Encryption • Standard call method • Enable/disable phone features • Enable/disable chat features Your forum for feature requests and ideas:  https://support.starface.de/forum/board/65-starface-vorschlagsportal/ System Requirements • Apple iPhone with iOS 16 or later • A STARFACE PBX (Version 8.0 or higher) • For full functionality incl. SIP telephony, a STARFACE App Premium Licence on the STARFACE PBX is required for the particular user. • STARFACE App Premium license on the STARFACE PBX for full functionality, including SIP telephony • An active and functional SIM card inserted in the device • A stable internet connection (mobile and/or Wi-Fi). Note: Some features may require stable mobile internet connection. www.starface.com

Screenshots

POSTIDENT4 screens
STARFACE4 screens

Verdict

The call

The clearest difference is ratings volume: POSTIDENT at 4.7K against STARFACE's 5. On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for POSTIDENT against 4.8 for STARFACE. That said, the two scores are not equally well evidenced: POSTIDENT has 4.7K ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 43% of POSTIDENT's written reviews are positive against 48% of STARFACE's.

UpkeepUpdate frequency

POSTIDENT ships an update every 6 weeks, STARFACE every 2 months. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

Scorecard1 real difference · 9 level
POSTIDENT versus STARFACE: the parameters behind the verdict, then further details
ParameterPOSTIDENTSTARFACE
PriceFreeFree
Rating4.8 (4.7K ratings)4.8 (5 ratings)
Positive reviews42.8% of reviews47.6% of reviews — better
Number of ratings4.7K — better5
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS17.017.0
Further details — not scored
Size79 MB62 MB
Age rating4+4+
DeveloperDeutsche Post AGSTARFACE GmbH

Customer experience

POSTIDENT

All ratings4,653 ratings
Positive96.3%
Neutral1.6%
Negative2.1%
Written reviews166 reviews
Positive42.8%
Neutral3.6%
Negative53.6%

STARFACE

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews21 reviews
Positive47.6%
Neutral33.3%
Negative19.0%

Bugs and requests

POSTIDENT

Reported bugs

3 issues
  • QR code scanning not working
  • Identification process repeatedly failing
  • App freezing and crashing during use

Requested features

3 requests
  • Automatic data extraction from ID documents
  • More language options beyond German and English
  • Clearer instructions on ID document requirements

STARFACE

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

POSTIDENT

No in-app purchases

None

STARFACE

No in-app purchases

Questions

Is POSTIDENT free?
POSTIDENT is free to download, with no in-app purchases.
Is STARFACE free?
STARFACE is free to download, with no in-app purchases.
Which has better reviews, POSTIDENT or STARFACE?
POSTIDENT and STARFACE are both rated 4.8 out of 5 on the App Store, from 4.7K and 5 ratings respectively.
Do POSTIDENT or STARFACE have ads?
Neither POSTIDENT nor STARFACE shows ads.
Which is updated more often, POSTIDENT or STARFACE?
POSTIDENT ships an update every 6 weeks, and STARFACE every 2 months. Most recently, POSTIDENT was updated on September 25, 2026 and STARFACE on September 22, 2026.

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