3CX vs STARFACE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
3CX
This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.
- Office extension access anywhere
- Schedule conferences
- Chat with colleagues
- Video calls
- QR code setup
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Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device. Getting Started: 1. Install the app. 2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone). 3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator. 4. Open your camera on your iOS device and scan the QR code shown on your screen. 5. Your extension is configured and you’re now “Ready for calls”! Important: This app is only for use with 3CX V20 and is not a standalone app. More information: https://www.3cx.com/user-manual/installation-iphone/
STARFACE
This business communication app integrates instant messaging, voicemail, video chat, and faxing with your phone system. Manage calls, contacts, and messages from a unified interface, reducing mobile phone bills.
- SIP and GSM calling
- Instant messaging and chat
- Voicemail and fax integration
- Call management and forwarding
- Access to STARFACE address book
- Favorites with BLF/Direct Dial Keys
- Unified communication journal
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The STARFACE Communications Hub for your iPhone. The STARFACE Apps combine powerful high-end business telephony with a seamless integration of instant messaging, voicemail, video chat, and faxing. These features are also available for your iPhone. The STARFACE Apps bundle all communication channels on your smartphone and turn it into the innovative and modern communications center of your STARFACE telephone system. The Journal keeps you up to date with everything that happens. Who sent you a chat message? Who called you and left a message on your voicemail? You can see everything concerning your STARFACE account. Your STARFACE Function Keys (BLFs) are also available right on your mobile phone, as are instant messaging and the STARFACE address book. The integrated call manager gives you access to a wide selection of functionality and ease-of-use features such as call brokering (toggling), call forwarding and inquiry hold. The STARFACE App for iOS works over LTE and Wi-Fi and directly reduces your mobile phone bill. Features: Calling • SIP calls • GSM calls • Call-Back by STARFACE PBX • Call-Through with module installed on STARFACE • Toggle between calls • Blind Transfer / Attended Transfer • Ad-hoc conference calls Contacts • Favorites (Busy Lamp Fields and Direct Dial Keys) • Access to local contacts • Access to address book hosted on STARFACE PBX Function Keys Instant messaging • Chat with users on the same STARFACE PBX system • Definition of Chat status und status text Journal • Displays all missed events • Separate lists for calls, voicemails, faxes, and chat messages • Filter by type • Call list filter by group Status • Enable/disable iFMC • Enable/disable redirections • Enable/disable DND Settings • Encryption • Standard call method • Enable/disable phone features • Enable/disable chat features Your forum for feature requests and ideas: https://support.starface.de/forum/board/65-starface-vorschlagsportal/ System Requirements • Apple iPhone with iOS 16 or later • A STARFACE PBX (Version 8.0 or higher) • For full functionality incl. SIP telephony, a STARFACE App Premium Licence on the STARFACE PBX is required for the particular user. • STARFACE App Premium license on the STARFACE PBX for full functionality, including SIP telephony • An active and functional SIM card inserted in the device • A stable internet connection (mobile and/or Wi-Fi). Note: Some features may require stable mobile internet connection. www.starface.com
Screenshots
Verdict
The clearest difference is rating: STARFACE at 4.8 against 3CX's 2.6. STARFACE also leads on review sentiment (50% vs 28%). 3CX's advantage is ratings volume (322 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
STARFACE holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: 3CX has 322 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 28% of 3CX's written reviews are positive against 50% of STARFACE's.
3CX ships an update every 6 weeks, STARFACE every 2 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | 3CX | STARFACE |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (322 ratings) | 4.8 (4 ratings) — better |
| Positive reviews | 28.4% of reviews | 50.0% of reviews — better |
| Number of ratings | 322 — better | 4 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.3 — better | 17.0 |
| Further details — not scored | ||
| Size | 65 MB | 64 MB |
| Age rating | 4+ | 4+ |
| Developer | 3CX | STARFACE GmbH |
Customer experience
3CX
STARFACE
Bugs and requests
3CX
Reported bugs
5 issues- Inability to answer/make calls
- Freezing/crashing during calls
- Missed call notifications not working
- Incompatibility with certain iOS versions
- Issues with call transfer and merging
Requested features
6 requests- Apple Watch support
- Customizable ringtones
- Do Not Disturb mode
- Call transfer/parking functionality
- Improved voicemail management
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- Siri/voice control integration
STARFACE
Not enough reviews yet to summarise bugs or requests.
In-app purchases
3CX
No in-app purchases
STARFACE
No in-app purchases







