Book high-speed train tickets in China and use electronic tickets to board directly with your ID. Access real-time schedules, book last-minute tickets, and get human customer support for all your travel needs.
What We Love
- 🚀 Fast and efficient booking process
- 👍 User-friendly interface for non-Chinese speakers
- 💬 Excellent English-speaking customer service via WeChat
- 🎯 Real-time train availability and seat selection
- 📦 Convenient ticket delivery to hotels
- 🔄 Quick rebooking and cancellation support
- 📱 Easy ticket pickup with Chinese text instructions
- ⭐ Highly responsive and helpful staff members
- 💳 Multiple payment options including PayPal
- 🌟 Proactive customer service with train cancellation notifications
- ✅ Reliable ticket issuance and confirmation
- 🛡️ Trustworthy refund processing
Room to Improve
- 💰 Premium pricing compared to direct booking
- 🐛 App crashes and freezes during booking
- 📱 Compatibility issues with newer iOS versions
- 🔤 Poor text contrast and small fonts in UI
- ⏳ Occasional payment processing delays
- 🌐 Language settings not properly localized for all regions
- 🎫 Unpredictable seat allocation despite selection
- ❌ Booking confirmation delays (3-4 hours)
- 🔌 Payment failures and timeout errors
- 📊 Inconsistent ticket availability display
- 🚫 Limited direct train route options
- ⚠️ Refund processing can take weeks
