This mobile application streamlines water loss documentation for mitigation technicians. It allows for easy, real-time collection of drying project data, including instant 2D floor plan generation with LiDAR-enabled devices. Designed by industry professionals, it aims to improve operational consistency and accuracy in the field.
What We Love
- 👍 User-friendly interface (mentioned by a few)
- 💡 Real-time data capture
- 🚀 Improved efficiency with LiDAR integration
- 💡 Cutting-edge, customer-oriented solutions
- 💡 Simple and intuitive (iOS/Android parity)
- 🚀 Projects/losses move smoother and faster
- 💡 Great team to work with (Brandon, Clark)
- 💡 Hope for continued improvement and new features
- 💡 LiDAR Scanner on iOS is a time saver
Room to Improve
- 🐛 App crashes frequently
- 🐛 Slow performance
- 🐛 Difficult to use/navigate
- 🐛 Data loss issues
- 🐛 Unreliable
- 🐛 Buggy
- 🐛 Hard to read/put information
- 🐛 Hard to see mistakes
- 🐛 Cannot handle large jobs
- 🐛 Not user-friendly
- 🐛 Adjuster cannot read it
- 🐛 Fixes add bugs and break features
- 🐛 Freezes
- 🐛 No registration or sign up, just login
- 🐛 Support staff are clueless and hang up
- 🐛 Designed to please insurance handlers
- 🐛 Wastes time and burns out users
- 🐛 Lidr issues
- 🐛 Crashes during sketch
- 🐛 Erases photos
- 🐛 Liability
- 🐛 Oversold, over promised, under delivered
- 🐛 Terrible direction for app and industry
- 🐛 Gutted MICA's positive features
- 🐛 Clunky
- 🐛 Sketch is awful, requires extra steps
- 🐛 Poorly designed
- 🐛 Destroyed MICA
- 🐛 Horrible app
- 🐛 Overheats phone
- 🐛 Ghost rooms, humidity reading swapping
- 🐛 Only square rooms
- 🐛 Struggle uploading photos
- 🐛 Abysmal
- 🐛 Features too basic or don't work
- 🐛 Outdated interface
- 🐛 Meaningless extra tasks
- 🐛 Complicated UI
- 🐛 Unforgiving UI
- 🐛 No option to save photos to device camera roll
- 🐛 Email documentation for signature is great if you forget/can't get one
- 🐛 Counterintuitive
- 🐛 UI is terrible
- 🐛 Buttons are hidden, checkboxes don't work
- 🐛 Some options require swiping
- 🐛 Dragging with poor signal
- 🐛 Lose photos
- 🐛 Equipment not showing up
- 🐛 Duplicate visits
- 🐛 Lack of desktop application/review platform
- 🐛 Too much info for phone
- 🐛 Severely lacking in performance and efficiency
- 🐛 Everything takes forever
- 🐛 Extends process time
- 🐛 Scattered across multiple products
- 🐛 Android users have it worse
- 🐛 Data not saving to phone offline
- 🐛 Intentionally made hard to capture data
- 🐛 Does not make it easier to get paid
- 🐛 Worst app ever
- 🐛 Never loads anything
- 🐛 Glitchy
- 🐛 Totally a waste of time
- 🐛 Not impressed with MICA Exchange interaction
- 🐛 Released too early
- 🐛 Sad when you say 'I miss MICA'
- 🐛 Extremely difficult to use
- 🐛 Need to close and open many times
- 🐛 Line item feature unusable
- 🐛 Garbage and liability
- 🐛 Can't open claims
- 🐛 App freezes
- 🐛 Can't even open the app
- 🐛 Two hours of work disappeared
- 🐛 Camera issue, button does nothing
- 🐛 More data required, more data lost
- 🐛 Cost company time recapturing information
- 🐛 Dry logs, tick sheets, photos unreliable
- 🐛 Last review vanished
- 🐛 Pathetic is saying it nicely
- 🐛 Joke
- 🐛 Bad
- 🐛 Not finished before release
- 🐛 Horrible app
- 🐛 Most inconvenient app ever
- 🐛 Could be better
- 🐛 Designed to lose data, save carriers money
- 🐛 Biggest issue besides crashing is data not saving
- 🐛 Carriers use it to argue they can't pay invoices
- 🐛 Taking off dollar volume
- 🐛 Cancer of a company
- 🐛 Does not care about user feedback
- 🐛 Forced to beta test
- 🐛 Better off going back to pen and paper
- 🐛 Terribly slow
- 🐛 Seems to be done intentionally
- 🐛 Very non dependable
- 🐛 Huge liability
- 🐛 Use it just because insurance program requires it
- 🐛 Look elsewhere if you can
- 🐛 Worst app I use
- 🐛 This app is just truly bad
- 🐛 User friendly interface is gone
- 🐛 Tool and extension of insurance companies
- 🐛 Took away everything positive MICA had
- 🐛 Gutted it to put own spin
- 🐛 Stop work on this, tweak older app
- 🐛 Not for the better
- 🐛 Anyone who gives it more than 1 doesn't use it
- 🐛 This app is awful
- 🐛 Hot garbage
- 🐛 Does not offer more efficient or simplified interface
- 🐛 No actual flow
- 🐛 Super poorly designed app
- 🐛 Huge step backwards
- 🐛 Just want to do my job like I used to
- 🐛 Mess around in this thing
- 🐛 Deal with all its problems
- 🐛 App crashes 24/7
- 🐛 Sitting here after hours stuck in an endless loop of errors
- 🐛 In a fast paced working environment, need a fast paced app. This one is not it!
- 🐛 Seems to have too many extra meaningless tasks
- 🐛 So many extra steps to just put in readings
- 🐛 MICA was simpler
- 🐛 This app is all over the place
- 🐛 Way too buggy and hard to navigate
- 🐛 Very frustrating to use
- 🐛 Photos need to be easier to upload and add
- 🐛 Many bugs need to be worked out
- 🐛 Don't waste your time downloading
- 🐛 I see the vision just not anywhere close to there
- 🐛 It’s ok
- 🐛 Has potential but not there yet
- 🐛 Trash
- 🐛 A third app?
- 🐛 Whoever wrote light years ahead probably beta tested it in their corporate office once by themselves
- 🐛 Feels like this is more for farming data now
- 🐛 Increases the amount of time spent in a clients house
- 🐛 I don’t recommend nextgear software
- 🐛 Eq audit based off terrible sketch program is the only reason
- 🐛 Xactware is clearly the standard
- 🐛 Hope they can make all these programs obsolete
- 🐛 Everything takes so long
- 🐛 Counterintuitive is an understatement
- 🐛 Someone high up the food chain had a grandson that said he was good at making apps
- 🐛 Not impressed with how it interacts with MICA Exchange
- 🐛 System seems to drag
- 🐛 Lose photos
- 🐛 Issues with equipment not showing up
- 🐛 Seeing duplicate visits
- 🐛 Not impressed at all
- 🐛 In terms of performance and efficiency this app is severely lacking
- 🐛 MICA is one of the worst applications I have ever seen in my life
- 🐛 Sketch feature is nice and more intuitive than xactimate's use of the same tech
- 🐛 Hope they make a desktop version
- 🐛 There is no question that I recommend this app.
