Easily locate in-network eye care providers, schedule appointments, and access your ID card. Track eyewear orders and submit out-of-network claims with ease. Explore vision loss simulation, virtual frame try-ons, and risk assessment tools.
What We Love
- ๐ Access providers without logging in
- ๐ Access ID cards easily
- ๐ Works for some users
Room to Improve
- ๐ App constantly crashing
- ๐ Unable to log in
- ๐ Server errors
- ๐ Registration issues
- ๐ Generic error messages
- ๐ App freezes
- ๐ Claim submission errors
- ๐ Outdated UI
- ๐ Poor customer support response
- ๐ Login loop
- ๐ Session timed out errors
- ๐ Clunky multi-factor authentication
- ๐ Provider search not working
- ๐ Inaccurate provider information
- ๐ Cannot update personal information
- ๐ Cannot add direct deposit
- ๐ Claims marked as out-of-network incorrectly
- ๐ No response from contact form
- ๐ Password reset issues
- ๐ Inconsistent customer service advice
- ๐ Cannot get ID card copy
- ๐ SSAN shown as account number
- ๐ Cannot log out
- ๐ App scrolls unexpectedly
- ๐ Policy holder info required for dependents
- ๐ Reimbursement issues with Zelle
