Best It Helpdesk Apps

245+ iOS apps curated and reviewed

4.0 avg rating
20 free apps
Updated August 2026

With an average user rating of 4.0★, the it helpdesk category is one of the App Store's strongest. Browse all 245+ apps we track, sorted so the most loved ones surface first.

Compare top It Helpdesk Apps (August 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1IT HELPDESKIT HELPDESKFreeNoNoAug 2026
2IT Support CoachIT Support CoachFree4.8★ (10)NoNoJul 2026
3ServiceDesk Plus | CloudServiceDesk Plus | CloudFree4.4★ (215)NoNoAug 2026
4It Expert Help DeskIt Expert Help DeskFree5.0★ (1)NoNoMay 2026
5It Expert Help Desk PartnerIt Expert Help Desk PartnerFree5.0★ (1)NoNoMay 2026
6LI - IT Help DeskLI - IT Help DeskFreeNoNoMay 2026
7Clever ITClever ITFreeNoNoMay 2026
8NSG HelpdeskNSG HelpdeskFree5.0★ (5)NoNoAug 2026

Top Picks for It Helpdesk

IT Support Coach#2

IT Support Coach by OrionEdge Technologies LLC

Learn Real Helpdesk Skills
Strong Contender
📚 Education
4.8(10 ratings)
Free
IT Support Coach screenshot 1
IT Support Coach screenshot 2
IT Support Coach screenshot 3
IT Support Coach screenshot 4
IT Support Coach screenshot 5
IT Support Coach screenshot 6

Build essential IT support and troubleshooting skills with practical exercises and realistic ticket simulations. Prepare for your first IT role or CompTIA A+ certification with guided learning paths and an AI coach.

ServiceDesk Plus | Cloud#3

ServiceDesk Plus | Cloud by Zoho Corporation

Your pocket-sized service desk
Worth Considering
💼 Business
4.4😞(215 ratings)
Free
ServiceDesk Plus | Cloud screenshot 1
ServiceDesk Plus | Cloud screenshot 2
ServiceDesk Plus | Cloud screenshot 3
ServiceDesk Plus | Cloud screenshot 4
ServiceDesk Plus | Cloud screenshot 5
ServiceDesk Plus | Cloud screenshot 6

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

What We Love

  • 👍 Handy for remote access
  • 👍 Useful for creating tickets
  • 👍 Great visibility for customer/technician
  • 👍 Works well on iPhone

Room to Improve

  • 🐛 Crashes frequently
  • 🐛 Login issues/loops
  • 🐛 App is complicated/difficult to use

More It Helpdesk apps to explore

4
It Expert Help Desk
It Expert Help Desk
It Expert Help Desk
Expert & Technical advice
Free

This app allows users to contact a help desk for technical support anytime, anywhere. It enables users to raise tickets directly from their mobile device and provides contact information to facilitate problem resolution.

Remote help desk accessTicket creationUser contact information retrieval
🔧 Utilities
(1)
free
5
It Expert Help Desk Partner
It Expert Help Desk Partner
It Expert Help Desk Partner
Expert & Technical advice
Free

This utility app facilitates easier connections between expert partners and their clients. It streamlines communication and access to technical advice for IT professionals.

Client connection facilitationExpert technical adviceStreamlined communication
🔧 Utilities
(1)
free
6
LI - IT Help Desk
LI - IT Help Desk
LI - IT Help Desk
by LIGHTIDEA INFORMATION TECHNOLOGY CONSULTANCY PRIVATE LIMITED
Free
💼 Business
(0)
7
Clever IT
Clever IT
Clever IT
Smart IT Help by Clever IT
Free
💼 Business
(0)
8
NSG Helpdesk
NSG Helpdesk
NSG Helpdesk
by Network Services Group, Inc.
Free

Streamline IT support for your organization with live chat, ticket submission, and callback requests. Secure remote access and smart notifications keep your team focused and productive, minimizing downtime.

Live chat with techniciansSubmit and track support ticketsRequest callback
💼 Business
(5)
free
9
Field Nation
Field Nation
Field Nation
by Field Nation, LLC
Free

Connect with on-site IT jobs matching your skills. Manage your work, communicate with clients, and get paid weekly through direct deposit or PayPal. Focus on your technical expertise while administrative tasks are handled.

Find on-site IT jobsReal-time updatesMessage clients
💼 Business
(3K)
free with in-app purchases
10
Nilex Mobile Helpdesk
Nilex Mobile Helpdesk
Nilex Mobile Helpdesk
by Nilex AB
Free
💼 Business
(0)
11
InvGate
InvGate
InvGate
ITSM On-The-Go
Free

This app transforms your mobile device into a powerful IT support tool for managing IT service requests. It offers real-time alerts, knowledge base access, and performance insights for agents, managers, and end-users.

Real-time alerts for workload managementKnowledge base access for quick resolutionsRequest assignment and performance insights
🔧 Utilities
(5)
free
12
HelpDesk Host
HelpDesk Host
HelpDesk Host
by IDrive Incorporated
Free

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

On-demand remote supportScheduled support sessionsSecure issue resolution
📊 Productivity
(894)
free
13
IT DESK
IT DESK
IT DESK
Tackle your tickets
Free
💼 Business
(0)
14
ICT Hero Helpdesk
ICT Hero Helpdesk
ICT Hero Helpdesk
Manage your support tickets
Free
💼 Business
(0)
15
Help Desk+
Help Desk+
Help Desk+
Customer and Project Support
Free

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

Create service tickets and change requestsMulti-user collaborationCustomizable attributes and reports
💼 Business
(3)
free with in-app purchases
16
HelpDesk Viewer
HelpDesk Viewer
HelpDesk Viewer
by IDrive Incorporated
Free

Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.

Remote device connectionIn-session chatQuery management
📊 Productivity
(5)
free
17
Mojo Helpdesk
Mojo Helpdesk
Mojo Helpdesk
by Metadot Corporation
Free

Manage support tickets, contacts, and agents efficiently on the go. This app provides real-time visibility into your helpdesk account, allowing for ticket resolution, management of queues, and access to reports and account settings.

Ticket managementContact and agent managementReal-time visibility
💼 Business
(14)
free
18
GroupLink everything HelpDesk®
GroupLink everything HelpDesk®
GroupLink everything HelpDesk®
by GroupLink Corporation
Free
💼 Business
(0)
19
HelpDesk+
HelpDesk+
HelpDesk+
HelpDesk+
Free

This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

Generate support ticketsReceive assistanceDirect user support channel
🔧 Utilities
(12)
free
20
ITSupportPanel
ITSupportPanel
ITSupportPanel
by Invarosoft Pty Ltd
Free

This app provides clients of IT providers with direct access to their IT provider's resources. Registration is required using login details supplied by your IT provider. It's designed for seamless connection to managed IT services.

Quick access to IT provider resourcesRegistration with provider detailsSeamless connection to managed services
💼 Business
(3)
free

FAQ about It Helpdesk

Are there free it helpdesk apps for iPhone?
Yes — 20 of the top it helpdesk apps we rank are free to download, including IT HELPDESK and IT Support Coach.
IT HELPDESK has no ads and has no in-app purchases, according to its App Store listing as of August 2026.
We track 245+ it helpdesk apps on the iOS App Store as of August 2026, ranked by rating, recency, and analysis of real user reviews.