Best It Helpdesk Apps

246+ iOS apps curated and reviewed

3.8 avg rating
20 free apps
Updated October 2026

With an average user rating of 3.8★, the it helpdesk category is one of the App Store's strongest. Browse all 246+ apps we track, sorted so the most loved ones surface first.

Compare top It Helpdesk Apps (October 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1IT HELPDESKIT HELPDESKFree—NoNoOct 2026
2Spiceworks Help DeskSpiceworks Help DeskFree1.8★ (63)NoNoOct 2026
3GroupLink everything HelpDesk®GroupLink everything HelpDesk®Free—NoNoMay 2026
4It Expert Help DeskIt Expert Help DeskFree5.0★ (1)NoNoMay 2026
5NSG HelpdeskNSG HelpdeskFree5.0★ (5)NoNoOct 2026
6It Expert Help Desk PartnerIt Expert Help Desk PartnerFree5.0★ (1)NoNoMay 2026
7Help Desk+Help Desk+Free5.0★ (3)NoYesOct 2026
8Nilex Mobile HelpdeskNilex Mobile HelpdeskFree—NoNoMay 2026

Top Picks for It Helpdesk

Spiceworks Help Desk#2

Spiceworks Help Desk by Spiceworks, Inc.

Manage your Cloud Help Desk
Strong Contender
💼 Business
1.8😞(63 ratings)
Free
Spiceworks Help Desk screenshot 1
Spiceworks Help Desk screenshot 2
Spiceworks Help Desk screenshot 3
Spiceworks Help Desk screenshot 4
Spiceworks Help Desk screenshot 5
Spiceworks Help Desk screenshot 6

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

What We Love

  • 👍 Functional for quick ticket creation
  • 👍 Getting tickets on the go is nice
  • 👍 Decent overall app
  • 👍 Alerting is pretty great

Room to Improve

  • 🐛 Constantly logging out
  • 🐛 App crashes frequently
  • 🐛 Notifications lead to 404 errors
  • 🐛 Unable to send replies/comments
  • 🐛 Ads are intrusive
  • 🐛 No Google SSO support
  • 🐛 No iPad support
  • 🐛 App feels abandoned
  • 🐛 Sync issues with tickets
  • 🐛 Repeated notifications
  • 🐛 Poor search functionality
  • 🐛 Subscription without new features
  • 🐛 Inconsistent performance
  • 🐛 Clunky ticket update menu
  • 🐛 Errors when closing tickets
  • 🐛 Not great for managing tickets

More It Helpdesk apps to explore

FAQ about It Helpdesk

Are there free it helpdesk apps for iPhone?
Yes — 20 of the top it helpdesk apps we rank are free to download, including IT HELPDESK and Spiceworks Help Desk.
IT HELPDESK has no ads and has no in-app purchases, according to its App Store listing as of October 2026.
We track 246+ it helpdesk apps on the iOS App Store as of October 2026, ranked by rating, recency, and analysis of real user reviews.

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