Easily file your taxes remotely by securely sending documents and receipts to your tax preparer via the app. Review and sign your return digitally for a convenient, on-the-go tax filing experience.
What We Love
- 🚀 Quick and efficient tax filing process
- 📱 Convenient remote document upload without office visits
- 👍 User-friendly interface for uploading documents
- ⏱️ Saves time compared to in-person tax preparation
- 🔄 Easy document sharing with tax preparers
- 📸 Simple photo capture of W2s and documents
Room to Improve
- 🐛 Persistent login and authentication errors
- 🚫 Cannot delete uploaded documents or account data
- ❌ No ability to update personal information
- 🔐 Serious security and data privacy concerns
- 📵 No customer service support (no phone, email, or chat)
- 💾 Cannot download or save completed tax returns
- ✍️ Signature functionality crashes and fails
- 📤 Documents not reaching tax preparers
- 🔄 No notification system for messages
- ⚠️ Data loss and information disappearing
- 🖥️ Mobile-only app, no desktop version
- 📁 Single file upload at a time limitation
- 🏷️ Cannot customize document file names
- 🔗 Frequent mid-season service interruptions
- 🔑 Password reset issues with old phone numbers
