Leave a Review Stash
Lots of pros, but a couple key cons.
I’ve been using Stash for a couple years now. I started using it, and have continue to do so, as it’s so easy to use. I like how easy it is to pull up different investments and are provided a simple and important overview of the investment. In just a couple quick taps, I can purchase or sale what I need. Additionally, the cost to use Stash is low what is a huge reason I’ve been using it as long as I have.
Now there are two big downsides that has lead me to look into investing elsewhere. One - they push both their banking option/debit card hard. You seem to always have to click “no” every time you log on and a pop up appears pushing their debit card. I pushed “ok” or something of the effect by accident one time and a week later, a Stash debit card showed up in the mail. It’s been sitting unused since. Additionally, and I keep on waiting for this to be fixed in updates, but when I go into the “View all transactions” options of my investments, it appears to try and load the data, but after sitting for minutes, nothing appears. This happens nearly every time and has been this way for months now. It’s super important to see my transaction history and what is the most frustrating part of this app.Show lessehsomol
Beginners only, good chance to lose everything!
Stash is ok and only ok if the stock market continues to go up. The main problem with Stash is there is no urgency. As we all know, the stock market is in for some real turbulence in the short term. Here is an example why not to use Stash. Say you have a hundred thousand dollars invested for n Stash and all of the sudden you see that there is going to be a huge stock market crash. Any sane person would try not to lose all there money right? Well if you panick and try to sell all your stock and not lose everything you own, Stash will wait for about 8 hours before they execute your trade so you will probably lose everything! So the developer responded and confirmed exactly what I said. They only trade 4 times a day which leaves just enough time to lose all your money if a crash happens. There is no focus on the individuals money, they will let you lose all of it. As happened to me. Can you imagine a company being like that, oh my god everything on the market is going down by 80 percent, but we won’t sell the customers stocks for 4 more hours because we aren’t scheduled for a trade yet, it’s like we know the customer put in a trade order but we will wait 4 more hours to execute the trade, it may only be his life savings, but who cares, it’s not 4 hours yet! Idiots.Show lesszhandi798379837983
Stupid Me
A friend referred me to Stash and I signed up thinking that it was a good way to invest. I set up auto Stash and they were taking $5 a week out of my account. I’ve been a customer for about six months and would periodically check my account balance to monitor growth. I checked today to see what was going on and realize how low my balance seemed in relation to the amount that was coming out of my account. What also caught my attention was that my account said that I had $113 in cash and I thought that was strange since the money was being invested. Stupid me I didn’t realize they were charging me a monthly fee and not actually investing my money. They only amount invested was $25. The CSR I spoke to said that since my money was not invested, I had opened three investment accounts and only one was being used, the fee was $9 a month. I was hopping mad. If Stash could select the investments for the first account why couldn’t they do the same for the other two. I told her that I did not know anything about investing and was under the delusion that Stash was auto investing for me. They put the rest of my money into an account and were holding it like a savings account. My monthly “investment” was for $20 and Stash has been paying themselves a fee of $9. Needless to say I requested that the account be closed and my money returned to me.
I wouldn’t refer anyone to them.Show lessShellyf51
Beautiful but Busy
I love the look of this app, and how easy it is to use and invest money into things that support the causes I care about (like the “Clean and Green” fund), but unfortunately the pros outweigh the cons.
I hate how busy and annoying this app is. There seems to be no way to opt out of all the things it tries to push on you all the time, such as the Stash debit card and all the pressure to diversify your portfolio. Hey, I understand that these things may be important to some people, but you should be able to just say “No” and have these things gone, leaving you with a nice, uncluttered dashboard. Not all investors have the same experience levels and/or goals, so the developers Stash should allow users to customize this experience to suit each investors’ needs.
Lastly, and maybe this is a bug (as opposed to inconsiderate design choices), but sometimes when I open the app I have a pop-up that covers the screen wanting me to refer my friends, and I can’t close the pop-up, no matter how many times I hit the X in the top right corner. Super annoying when all I want to do is check to see how my investments did for the day. Ultimately, I have to close the app, relaunch it and cross my fingers. Usually this works, but still a PITA for an app that I’M ALREADY PAYING A MONTHLY FEE TO USE! You’ve been around long enough to have this stuff sorted out, Stash. So, shape up or I’m shipping (and cashing) out.Show lessaspencomputerservices.com
Shady
I used to enjoy app. Not quite as informative as other apps and transactions are a bit slower, but I did prefer it as my primary app to use. There’s a few catches however. Even after your stocks have been sold and cleared both waiting periods to be transferred back out of app, they will limit how much you are allowed to take in a 3 day period. Mind you, this isn’t funds waiting to be cleared from your external source of funding your stash account but rather stock sold and sitting cleared. Takes about 5 days. They’ll only let you take portions at a time. And even less if you buy any stock while trying to transfer money out. They will also lock you out of account and deny you access to your stock or funds. So invest knowing they may cease your money. I say cease, because if it’s cleared all their waiting periods and they bar you access, you may as well consider it not your money. Been with them probably about two years. It’s by no means the best free app out there. Kind of nervous to continue to use my stash debit card as I have my income direct deposited into that card. Thinking I may need to seek a different bank to be sure they won’t prevent me access to that as well.Show lessPauKu2
Developer Response
This does not sound like the type of service we want to deliver. I'd like to look at what happened with your account. You can sell your investments at anytime. Recent sales or transfers are subject to a recent deposit hold of up to 7 business days. If you have any questions about a specific transfer, Please email at support@stash.com with the subject line "App Review".Potential for greatness but seriously lacking
it makes investing fun. But unfortunately the creators need to step up trading windows, clearance of bank deposits, and the promotional friend referrals. I still haven’t received any of my friend referrals even though I was literally next to them when they did and they started investing via the app. I cannot stand how long it takes yo clear a trade, there’s only four half hour windows a day so if you’re looking for a price to trade and it’s outside of that, forget it. Plus, it takes a ridiculous amount of time for cash to clear from the app to your bank. My bank is great at clearing deposits except with stash. It’s too slow, there isn’t an excuse for this, it needs to be fixed. It’s why I decided to never ever use the stash card, not worth the headache.
It’s really unfortunate because this app really has a lot of potential. It’s really a clever idea and really smooth to use. But stash has to keep users happy, if they’re smart they will fix it and make necessary improvements. People have other options now. I intended to have my stash be my primary investment tool but now I feel I can’t trust them with my money (never good) and they don’t honor their promotions so I started using Stash as my secondary tool and only using it once in a while.Show lessLeoluv823
Horrible customer service!
President won’t even speak to you! My writing this review even puts me in harms way using there service! They siphon funds in little amounts all the time and hope you won’t notice! If you try to call them on it they say do you have a screenshot for proof. So who sits around and takes screenshots of there accounts all day to make sure your investment firm isn’t ripping you off! The banking part is just as bad! There’s no real tracking on it so you can’t tell if there information is correct without auditing your funding account to see if things match up. And they don’t. I’m real glad I tested this app for the last 9 months with just under $2000 over time of funding it before moving the bulk of my savings to here for investment! I will be doing further research into them as well for SEC,FDIC and the BBB for the missing funds in my account before I go though! Really this app has potential to be good for the investors but at this point it’s all about taking as much as they can from the customer and let the foreign customer service take the complaints while Brandon krieg sits on his island laughing at us! We’ll also see what the attorney general’s office has to say about criminal side of there investigation too! Rant over loose your money if you want or make money for free on Robinhood!!Show lesstfalstrom
Excellent
Update: I have been using the app now for about two years. I enjoy the freedom of picking my investments and moving money around. It does take a while for the selling window to take place if you want to withdraw money, which I rarely do. What I didn’t like was the customer service I received through email. I received several emails with a one sentence response that did not address my concern. I have referred several people so far to use the app, and the latest was advertised at receiving $20. I was told it was a $5/20 where my friend gets $20. I’m verifying later today that she received $20 as the agent stated. That was not what the ad states. So be aware if you refer, that the “Get $20” may not apply to you.
This is a great app and I compare it to fantasy football. You can pick up and get rid of “players“ as your investments if you don’t like the way they perform. You can view past performance, and it’s easy to diversify. I knew nothing about investing when I got started but this makes it easier to get started and learn if you’re interested. I’ve also referred a few people and we all got our free money! When I started using this app a couple of years ago, I was working to repair my low credit score and save just a little bit of money starting with $5. Now my credit is great, and not only do I have a little savings, I am also now well above my original goal of an initial investment that I felt was a good first milestone.Show lessJamminalli
Developer Response
We’re always looking to improve Stash and appreciate your feedback. We'd be happy to look further into your referrals in your account if you didn't receive the credit you were promised. Please contact us at 1(800) 205-5164 or send us an email at support@stash.com with the subject titled "app review".Power house
This is the best micro saving app out of all the apps I have tried. I have utilized the resources they provide and have truly gained alot of knowledge and income. I have amassed quite a Nest egg for myself that I am extremely proud of. I absolutely love the stock back feature. Everytime I receive stock back from any purchase, I feel I am that closer to my goal. You get mostly pennies back, but they add up very quickly if you use your card often. A little bit does build into something monumental. Keep at it.
I like the fact that you can talk to a live person if you need to. You can control how much you spend or save. You can see use it to build up your discretionary income that would have been sitting in a bank account drawing next to no interest.
My best advice is give the site an honest chance. By that I mean use auto save, invest everyday so that you get used to saving if you are not used to the habit. You can use the referral feature and any promotions for free stuff to get free money. Swipe your card for all purchases as well as pay bills. Invest any spare change into any stocks. Read the articles and watch your money grow!Show lessKatkat112008
Buyer Beware
A friend of mine sent this to me and it looked interesting. I signed up using an account that only receives a small portion of my pay (basically my “pocket money” account) and I’m so glad that I did because no matter how many times I check every setting I can find in the app and set them all to withdraw “bi-weekly on Friday’s”, I continue to have withdrawals *every* Friday, and as of today I can add a Monday to the list too — I’m also lucky that I decided to set each withdrawal at only $20 (for each of 3 different Stash “accounts”) while I test it out, I couldn’t imagine if they were taking out larger sums left and right against my will.
I keep taking screenshots of one of the settings which I’ve repeatedly set to “bi-weekly”, because every week after I notice another unwanted withdrawal the setting will be magically switched back to “weekly”...
On top of all of this, the app has been telling me that my “stash debit card” is ready to activate for about a month now, but there has been no sign of it in the mail. I have been at this address for over 5 years, my wife receives items she orders online about 2-4 times per week, and I’ve never had an issue with receiving mail or anything else here at all until this circus of a situation came along. As soon as I can figure out how to recover whatever they will let me recover from this mess, I am out!Show lessMattsatbat
