Leave a Review Dexcom Clarity
Fantastic Experience
You guys have done a very good job. I love the Apple integration and the reports that you generate. The most valuable report is the overlay report with the icons at the bottom and the glucose graph at the top. It helps me understand why my glucose is raising or lowering based on my activity or meals. In my opinion, this overlay chart is the most valuable of all the reports and you should look to generate it by default. Currently, its value is hidden and someone has to generate it.
Fantastic app, thank you! The all in one place and the two way integration with Apple health and watch is super important. Thank you for giving a holistic overview.Show lessSekhar c
Developer Response
Thank you! We appreciate your review. To learn more and browse our FAQ’s, please visit our help center at: https://www.dexcom.com/faqs.Surprisingly enjoyable to use
I am finding that even on days that don’t exactly go to plan, I can meet my goals more often than I thought possible. My diabetes educator told me I was doing much better than I thought I was doing. He said that meeting my goals would allow me to live longer and healthier. A great outcome that I had not expected since my diabetes stopped being more controlled. I very much like using my dexcom6 app.Show lessCarolyn thriving
Developer Response
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support. Thank you.Very poor app
The Dexcom glucose monitoring app works fine but clarity is horrible. I have to install and reinstall and change the password every time I try to access clarity. I have worked with Support and with Reddit threads to troubleshoot all of the possible reason why this could be happening, including making sure my iPhone language and keyboard match my location. Very frustrating very disappointing. I don't even use it which is a pretty dismal thing when you're trying to manage your diabetes. I look at my reporting through the Tandem software.
So many opportunities for improvement. This is a known issue and it does not seem that Dexcom is attending to users needs. I'd give it a zero if it was possible.Show lessMac Vit
Developer Response
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support. Thank you.A very useful tool
If you are diabetic, you need a continuous blood glucose monitoring system. I’d have a continuous blood glucose monitoring system, it should be a Dexcom g7, as it is the best on the market. If you use the Dexcom continuous blood glucose monitoring system, you must use the clarity app to collect meaningful trend data about your sugar history. It can change you life. T has changed mine. I wish I’d started using it four or five years sooner, as doing so would have prevented a heart attack — and maybe I’d still have ten toes. My a1c has gone from 13 to 6.2. I give all the credit to proper use for g ozempic, Dexcom, and the clarity app. Take care of yourself. Stay healthy. Don’t die. Someone in this world loves and needs you, I promise.Show lesseric.grinnell
Developer Response
Thank you! We appreciate your review. To learn more and browse our FAQ’s, please visit our help center at: https://www.dexcom.com/faqs.Locked out of in sign-in over tech issue
Locked out in sign-in over tech issue. Tried fill out support form on-line. Fields are too short to explain even with severe run-on sentence to reduce character count. My problem is;
I set up G7 app and all works well. I went to sign in to Clarity and am stuck at entering my email address. I keep my email address as an IOS keyboard shortcut. I entered the shortcut (which worked fine in the G7 app) and it did not expand. I tried to back space to fill in field manually. Backspace wont function. I tried to place cursor at beginning of field—cant place cursor. I fully closed out of app and re opened Clarity app but shortcut characters are still there. Cant fix field. So email field is filled in with shortcut and i cant make it go away to manually fill field correctly. Im stuck. This is an IT issue with the creators of the Clarity app.Show lessThornCherish
Developer Response
Hello. We would like to follow up with you. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support. Thank you.Life Saving
My doctor placed me on Dexcom, because I crashed twice during the middle of the night at levels of 35 and 39 which we all know is deadly. Since I’ve been on Dexcom, I’ve avoided crashes due to the alarm. I make better decisions as I can see my current blood sugar reading.
Customer service is out standing. Many times I have had human error while applying sensor. The representatives have replaced my sensors each time. My sister is on Libre they don’t have the same policies and they dont provide replacements like Dexcom.
I love this product. So happy my physician connected me with Dexcom! I highly recommend this product! Ask you Doctor for Dexcom!Show lessGuest2U
Developer Response
Thank you! We appreciate your review. To learn more and browse our FAQ’s, please visit our help center at: https://www.dexcom.com/faqs.Terrific reporting and trendspotting
The Clarity app does the real heavy lifting for the Dexcom ecosystem. All of the reporting and trending is amazing, with trends and graphs and really helpful displays that turn the raw data from continuous glucose monitoring into something much more informative and actionable.
I wish the Clarity app had native iPad support; all of these reports could really benefit from the increased screen real estate. Other than that, though, it’s pretty much perfect.Show lesshardvice
Developer Response
Thank you! We appreciate your review. To learn more and browse our FAQ’s, please visit our help center at: https://www.dexcom.com/faqs.How i like the clarity app
i have type one diabetes and this app has changed my whole life and the way i control my diabetes. This app is great and so is the Dexcom app to whoever has diabetes please use these apps thank you for whoever made them!! 💯💯
If you have siblings or family members who also have diabetes then please consider using the Dexcom follow app as well. that app lets you follow their blood sugar’s and comes in handy! As i have two siblings who have diabetes one is my sister and one is my brother and this app is so very helpful!!!Show lesscam’s gf🤍💯
Developer Response
Thank you for your kind feedback, we love to hear it ! 💚G6 System
If I could give this system a 10 I would. After using this system for my diabetes understanding and control, I wish I had it 35 years ago. My A1C has consistently been below 6.5 versus 8.0 to 10.5 since I started using this system and understanding how different food reacts to my blood sugar levels constantly without poking my fingers for blood 30 times a day. Thank you to the Dexcom team for the great work and dedication. MylesShow lessMylesJenniferAbby
Developer Response
Thank you! We appreciate your review. To learn more and browse our FAQ’s, please visit our help center at: https://www.dexcom.com/faqs.Meal delivery
I have been struggling to deliver insulin to cover my meals. Finally I used the Clarity’s daily graphs to compare my deliveries. I printed a few of my “star” meals that worked and wrote how I delivered (extended or not)and what I ate. I suggest one eats the same meals and makes different deliveries until it works.
The graphs has also been updated/enhanced. It’s very easy to read and comprehend on my progress or fall back. Overall the developer is doing a very good job to meet our needs.Show lesssok i
Developer Response
Thank you! We appreciate your review. To learn more and browse our FAQ’s, please visit our help center at: https://www.dexcom.com/faqs.
