Leave a Review Dexcom Clarity
Clarity in the hands of a novice
Clarity is so rich with information it’s taken the place of all my diabetes logs. My Endo is always impressed and pours over every page with appreciation that I can customize reports and represent graphically. Additionally clarity helps me make contemporaneous adjustments to whatever is happening with how my body is affected by all those “factors”Show lessCryocarbon
Unreliable
My sensor regularly stops working. Sometimes before it quits I’ll get an alert that my blood sugar is dangerously low. I used to believe it and eat sugar to raise my blood sugar to soon realize after checking my meter that the sensor was just faulty resulting in 300+ blood sugars. Now I manually check it when it goes low just to make sure which is a hassle. I’ve been using this for years and have never went one full 10 days without the sensor malfunctioning.
It seems like with as much as they charge for this device, they could make it work properly.
Or change the name from continuous glucose monitor to works when it wants to monitor.Show lesstype1mimi
Data Reporting
I really enjoy how consistent this app is and how the different reports layout is to make navigation easier.
My only wish list item is under the daily reporting. It would be nice if I could log the Blood Glucose when I am creating an event.
What would really be nice is to categorize an event as Breakfast, Lunch, Snack, Dinner, High, Low, etc and one tile under the daily report that gives me that category with the Blood Glucose, Carbs and Units.
The reason for my feedback is that I have a young T1D who struggled with logging the information separately and the daily chat for past days makes it difficult to be accurate on what her Blood Glucose was two days ago at 10:32 AM. I am detailed oriented and guessing wheaten ie was 175 vrs 180 is difficult.
No other feedback and other then this one item I strongly recommend this app to others.Show lessBodily J
Developer Response
Thank you. We appreciate your review. We will pass your feedback along to our Product Team for consideration in future updates. If you would like a member of our Team to reach out, please submit a request through our Self-Service Patient Support Portal located at: https://www.dexcom.com/priority-supportLiving a better life.
This product has enhanced my ability to track and influence my blood sugar levels. Learning knew ways every day to keep blood sugar levels lower than ever before. Great health care item every diabetic should be using.Oliver Da Rion
Dexcom Clarity
Just started using Dexcom yesterday and discovered the clarity app today by accident and really happy to see the detailed data it provides. Will be extremely helpful in managing my diabetes. It would be really nice if Dexcom could provide average glucose for each day, as well as a 90-day one with a translation to approximate A1C number. My finger stick 1-touch reveal was able to provide my average and equivalent A1C in the comparitor with flexibility of inputting A1C from the bloodwork which provided a clear picture of how accurate the finger stick data (4 times a day) was compared to a 90-day A1C. Dexcom has so much more data (every 5 mins) and intelligence, so easy to do.
Regards AmitShow lessampatrl
Developer Response
Thank you. We appreciate your review. We encourage you to reach out to our product support teams https://www.dexcom.com/contact - in particular our Dexcom Care regarding questions about A1C equivalents. We will pass your feedback along to our Product Team for consideration in future updates. If you would like a member of our Team to reach out, please submit a request through our Self-Service Patient Support Portal located at: https://www.dexcom.com/priority-supportLove my G6
I switched from G5 to G6 fall of 2019 and have had very few problems! So far only two G6 have failed to work correctly never stopping only asking me to calibrate with strips about twice a day! But DEXCOM was quick to replace those two! Thank you DEXCOM as have no physical symptoms to warn me about lows, so the warnings remind me and drinking a SPRITE works quickly to raise me out of trouble!!! Very happy and looking forward to more upgrades and easier monitors in future....
Judy in Rockingham, VAShow lessCroweley
Love this app
This app makes it so easy to track my blood glucose levels. I love knowing what my A1c will be before I even go see the doctor. It also help me track how many unsafe lows I have over a period of time. Thank you to the developers.Chellib123
I am no stranger to technology...
My 2 year old daughter is diabetic. Not only can I not easily connect her Dexcom G6 so that I can see it through the app, but it also says I’m the patient. That part cannot be edited, (it’s in the profile section) and when I input my daughter’s info so that it says she’s the patient, it tells me account holders have to be over 18. :( You should be able to easily choose who is being monitored for diabetes (especially sine I’ll be sending this to clinics) and despite me creating her a ‘dependent account’ I still can’t hook up her CGM or even tell the app that she is the patient. And they use this for clinics! And yes my phone is compatible, I have the iPhone XS.Show lessTiredM0mma
Needs option to add notes otherwise good.
The best thing about this is the estimated A1c. I have found it to be quite accurate. There should be an option to add notes to a date range, such as when the sensor is in too deep and the readings are completely crazy.
This will help you remember to explain to your Dr why a weekly report looks so bad. Other than that it provides as good of information as the sensor.Show lessMikecam
Sensor life.
I am currently going to replace my forth sensor failure short of it’s ten-day life. Although the DEXCOM tech people have been absolutely great with replacing them, this still a somewhat disturbing event. It is now March 29 (my current sensor was due to expire on March 31 at around noon); I started using the DEXCOM system on February 2 and in this short time experienced four sensor failures, it seems a bit much. If I’m doing something wrong, I can’t imagine what that can be, it’s not rocket science...you stick the sensor applicator to you and push the button. I even apply an overpatch. Simple.
This all being said, with the exception of the above, I’m very satisfied with the DEXCOM System and it's potential to help me with my diabetic problems. All DEXCOM techs and personnel I speak with on the phone have been great. Will call again here shortly.....Show lessDen in Mississip
