Dexcom Clarity User Reviews

Top reviews

Leave a Review Dexcom Clarity
  • Less data available in recent update

    I used to really love to review the AGP report from the Clarity app because it had detailed information regarding time in each blood glucose range. A recent update simplified the time in range information to be basically the same information on the summary. I used to see the actual percentage of time in each blood glucose range to the tenth decimal. Each .1 of a percent is 1.5 minutes! Now the AGP report removes the less than one decimal information. For example the old report would say 0.2% below 55 mg/dl now it would just show <1 for the same data. Why can’t I have more detailed information on the AGP report anymore? I love the app but liked it better when it had more of my data available to me. Hopefully this can be brought back.

    I already completed a support ticket right when the update came out thinking maybe the data just got moved. I learned then that the data I was looking for was removed not just moved. The change was a choice made by the developer. Per the suggestion below I put in another service request. I also removed a star because I doubt doing the same thing I did before will change anything.
    Show less

    Developer Response

    Thank you. We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support
  • Nearly Perfect

    I love everything about this app.
    Reports section is very helpful when discussing with medical personel.
    Only thing that drives me nuts is the Goals detail page for 90 days, always shows next month in advance. In other words its showing 2 months past and on month future for your 90 day averages. Rather presumptuous, you think.
    Outside of that, this is a very helpful app.
    👍👍
    Show less
  • 2 Accounts

    Whatever you do, do not make 2 accounts! I’ve been trying for YEARS to get my dexcom clarity to work after accidentally creating a duplicate account and have connected with their support team multiple times and no one has been able to get my clarity app to work with my dexcom app. It’s sad because when I’m able to upload my numbers, the clarity is so useful! I don’t want to be dependent on charging an additional device aside from my phone to keep track of my blood sugars so it’s very frustrating.
    Show less
  • Great App

    I was a Freestyle Libre 2 user and switched to Dexcom g6 and I love it, specially this app that makes you better understanding your readings and gives you the tools to check your daily values and compared them with past days. Using this app and notes separately I got more management on my diabetes.
  • Good product needs a little improvement

    The tool is great to get a sense of where you are at for glucose levels. Things like showing the correct timeline when viewing 90 days are what makes a great app not so great. The timeline on the 90 day graph says the correct dates but shows the bars shifted in time into the future. It does not match. Also would be great to give a range when there is a standard deviation for the GMI with a range instead of one number. Makes it seem like that is the number when it is not.
    Also would like to have it be able to export the data.
    Show less

    Developer Response

    Thank you. We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support
  • Gratitude

    People who are most grateful are happiest. Amongst my many generous gifts is that of CGM and insulting pump. For those of us who were insulin dependent diabetics before these innovations, constant fingerprints and injections was the only path to control. Now the accuracy and reassurance of CGM gives us a means to be control with significantly less pain and swings in balance. I am grateful for this every single day.
    Show less
  • Diabetes history in my pocket

    During my 70 years (1952) of being a T1 diabetic I have seen it all when it comes to technology of T1 diabetes care. Clarity, giving me both immediate and easy access to my Time in Range as well as A1C, is an excellent aid. I also find it remarkable that I can now immediately look and see my pertinent sugar numbers that a short time ago I would’ve needed blood to be drawn at the medical facility. This new ability strongly encourages me to try and better my numbers when they dissatisfy me.
    Show less

    Developer Response

    Thank you! We appreciate your review. To learn more and browse our FAQ’s, please visit our help center at: https://www.dexcom.com/faqs.
  • Connection with Dexcom & other essential apps

    For people monitoring blood sugar levels wearing the Dexcom CGM system, Clarity is a companion verification of where you are each day with your overall BG's. One fantastic use I have found is that by looking at the reading around dinnertime (6:00pm) allows me to make adjustments of carbs to eat the rest of the day to make sure I am at or over the 70% goal. Depending on what the prior carbs, correct amount of insulin, exercise, etc., I can meet that goal most if the time- no cookies tonight and mostly veggies and small portion of meat! It doesn't always work, , but I'm in competition with myself for better results. I've got a line of 4 diabetes apps on my I-phone: left to right: Figwee (food and amount) carb monitor, One Touch (description of food and amount tracker), then Dexcom and Clarity. I live using all of them all day, every day. My A1c is 6.6. Thanks.
    Show less

    Developer Response

    Thank you! We appreciate your review. To learn more and browse our FAQ’s, please visit our help center at: https://www.dexcom.com/faqs.
  • Nice App w/little flaw

    The app is great, but I don’t like the most recent update with the time in range bar showing all colors even though you’re in 100% range. I liked it when it showed all green.
  • Clarity

    Clarity is a tremendous help to me with my Type 1 Diabetes. After having had T1 for 55 years (I am 72), I have seen many improvements in the treatment. Clarity is by far at the top of those improvements. It is very convenient for the patient to learn so much and is right their in the palm of their hands.
    Show less

Alternatives to Dexcom Clarity