I don’t want it
I am tricked off. I need to pay my wife’s bill that is due tomorrow. I started to add Drive Safe and changed my mind a month ago. Now I have been sent a device and the apps are not letting me get to my account unless i hit the ACCEPT button to all the legalities for Drive Safe. There is NO option to not accept. 😡 I did NOT finish completing enrollment. I was just checking it out a month ago. I found it to be extremely invasive so i backed out of the app’s application for it. NOW i am bring forced or I can’t get into my account to pay my bills. I have to NOW drive to my State Farm agent in another town tomorrow to pay the bill on time. This means that I ALSO have to cancel taking my friend who does not drive to her Doctor’s Appointment in a town the opposite direction. This is infuriating. I had cancelled the automatic pay on my wife’s bill due to changing agents. I don’t even know if i have a new agent because the new one that we were going to use NEVER showed up to her appointment with us because she was in Montana. SHE IS THE ONE that made the appointment with us. We waited 3 weeks only to have her NOT be there. We told her send everything to the neighboring town. I called them and told them that we were switching to them. They have never called with our appt. So What the heck. Disgusted with State Farm in Oregon
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Disappointed in breaking & cornering reports.
I live in the country. Gravel & 2 lane tar roads. Hills & valleys. Roads the have sharp corners, road junctures that are not 90 degrees. Entries to highways that do not have 4 way stops. Highways that at times are busy & you need to turn quickly & speed up to merge & get up to speed quickly. Braking is totally confusing. Slowing down without braking, braking lightly to help this process seems to get tagged. On rare occasion I am aware I have stepped on the brakes a little hard, but never slamming on my breaks, unless a deer runs out on road—and this does happen fairly often. I take all tags seriously. I try to be the best driver possible. When I see a tag on my report that I feels is unfair & accurate, I want to report it & give my side of the story. I can’t be the only person that has these issues. Your helpful suggestions how to fix my driving “problems” are frustrating, since I already follow those rules & I still get tagged. How about a place to report problems on this app. I truly appreciate the discount & I works hard to do my best driving. Safety has always been my top priority when I am driving. It will continue to be in the future also. Thanks for listening.
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Glitchy and doesn’t make sense
1: The app rated me at 97 yesterday for speed. Today it rated me at 96, even though no speeding incidents occur. 2: i drove to my daughter’s daycare. Parked. Took out my phone to check her in, then got back in my car and drove away. It counted that as “distracted driving” despite my car having been stopped and parked before i got my phone out of my pocket. 3: it doesn’t give you an east shortcut to the incidents, you have to go searching through the trips and tap and wait for each to load to see if it has the corresponding type of incident you want to see. 4: there should be a 4th option of “provide feedback on this trip” to indicate that “i was driving and i used my phone, but it was while i parked, got out, walked around with my phone, then got back in car etc” rather than be shoehorned into either “i was driving” or “i was driving but passenger used my phone”. Neither are correct but i’ll be damned if i get deducted score and subsequent lower discount for distracted driving cuz the app can’t tell i parked the car and got out while using my phone. If i mess up by speeding or brake too hard or corner too hard that’s on me. I take the hit in score and discount cuz that’s honest. Don’t make your app shortcoming fall on my bank account. Contact me for more ideas, State Farm app developers.
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