Leave a Review Grailed
Great App, If you’re careful.
I’ve now bought three pairs of shoes off grailed from two different sellers, both of which were polite and professional and cared about getting the shoes to me punctually and without hassle, however these sellers aren’t always what you come by and it’s always good to ask questions before purchasing and make sure it’s through PayPal. I did try to buy a pair of snoopy van that a guy had up for a steal and I paid and he said they were shipped and two months had gone by and they still weren’t shipped so long story short he tried to get more money out of me after I paid and it was a scam so I made a claim to grailed and they refunded me the money fair and square so be careful, but as long as you use PayPal, grailed will have your back in most cases.Show lessBrenden Carey
Not Pleased
I was a seller on Grailed. I obtained a five star review selling multiple products. I mostly sold Supreme. My team and I would go to mass trades and receive very hyped items. We have sold box logos in the past and received 100% satisfaction and the buyer stating hey are clearly authentic. Today, I listed an item i got my hands on a while back. This was 100% authentic for I have the receipts from Supreme. As I went in, someone had commented “fake” at the bottom. Now this is quite common for those who like to troll. To my surprise, I was banned within seconds. Grailed did not take the time to review the order nor take time to look at the pictures to verify that this is indeed real. I am frustrated with the customer service as well. I have emailed them in the past with concerns and it took them a whole 2 months after sending then emails. This is no way to run a business. I have thousands of dollars worth of merchandise which I have to sell through hand because of the lack of attention Grailed gives its customers and sellers. If you want to become a seller, Id advise you not to. Not only is it a waste of time. It might also cost you sales in the future.Show lessDeadpool2744
Great app, made me great money and great clothes
I've had this app for 2 years now and it's honestly one of the best places to buy and sell. decent time where your items can sell, and negotiating is always great when buying and selling to reach a middle ground. Great curation of pieces from vintage rare pieces to the latest hyped items. And the Grailed created; articles are always enjoyable and informative. As well as great way to educate yourself on the menswear/ streetwear scene. It has its flaws such as glitches in the interface or the like/ save system but it's always quickly resolved. And apps like these always have their issues of people trying to buy (lowballs, procrastinators, scammers) but it's handled very well by the app admins. The community is also great, comments have become a personal favorite to read, helpful people, and humor at times as well (if you know you know). So overall this app is a great buy/ sell app for me when it comes to rare/ hard to acquire pieces as well as a good way to come up with quick cash. 👌Show lessKiller goddddssss
Lack of customer support
This application has lack of customer support, if Grailed even has customer support? This would then fall in the category of having the worst customer support. I don’t think anyone appreciates automated emails or waiting 3 to 4 business days to get a response via email. Nor is a customer support line provided to call. When the consumer has any issue it is very important customer service is quick to respond, and resolve any issues. I choose to pass on this application and don’t recommend downloading or using it from this pint forward. There is no legit customer service. Please understand supporting applications who don’t care about the consumer only make online shopping worse. We all know the consumer eventually run in to issues with different applications, stores, food etc...and the most important factor is to then reach out and receive costumer service. In this app there is none. ThanksShow lessI Am Second 2 God
What more can I say?
Probably my favorite place to buy clothes on the entirety of the internet realm, very secure (paid with PayPal). Guaranteed protection from scams and fake items. Haven't tried to sell anything yet but it's a pretty secure process regardless. Only reason I gave them four instead of five stars is because they are a lil too overly secure and they flagged me randomly for no reason CLAIMING I was making offsite transactions when I never did. I emailed them and talked to them and they realized I actually wasn't either so they were able to clear it up BUT that whole process did prevent me from buying anything for like week, God forbid the item I wanted ended up getting bought in that amount of time I would have been SOL all due to their mistake but their communication was still good. 4 stars. Great site.Show lessKeenyn though
Great system but app still needs work
I’ve been using Grailed since its beta, and I continue to use it presently as both a buyer and seller. It’s an amazing platform that’s brought together a community for a seemingly niche hobby.
Since the newly updated UI, however, I’ve noticed a couple issues that I haven’t been able to personally find solutions to:
- After clicking on an item on any section (feed and “me”), I haven’t seen a back button to go back. I’ve also tried scrolling to the right and re-tapping the desired section with no luck. This is highly inconvenient since I have to restart my app just to continue browsing
- I can’t seem to save any filters. When I try, my app crashes. Normally, I’d go on the computer, but on both Windows and OS X; and Firefox or Chrome (vanilla), my screen slightly fades with no pop up box to save my filters now
While I still continue to browse the platform, it’s much harder with the UI update. It also physically prevents me from checking as much as I did, which is especially cumbersome when I have a free minute to browse at work. If there’s any solution I don’t know about or fix to these problems, I definitely look forward to hearing/seeing it.Show lessiNoodlez
