Ensure you cancel subscription immediately!
Response from developer
We apologize for any inconvenience caused. We understand your frustration and we apologize for any confusion regarding our subscription policy. We recommend canceling the auto-renewal immediately after purchasing the app to avoid any unexpected charges. Thank you for sharing your feedback and we appreciate your support.
Sneaky Subscription Terms & Won’t Refund
Save your money and choose one of the thousands of other options for quality wellness apps that have great customer service.
Response from developer
We apologize for the inconvenience you experienced with our app. We understand your frustration and would like to assist you with your subscription cancellation. Please reach out to our customer support team directly, and we will ensure that your refund is processed promptly. Thank you for your patience.
Annulation difficile
Je me suis rendue compte par le fait même que les remboursements sont impossibles lors des renouvellement.
Comme c’est pratique!
On n’avise pas les clients que l’abonnement arrive à échéance pour mieux profiter de leur argent.
My Sanity
Asana Rebel is more than wonderful…
The other aspects of the app around meditation, nutrition etc complete the story so you can approach this from whichever angle suits you best.. weight loss, well being, health… I’ve been doing this for around a month but started to notice a difference in my body and mind after 2 weeks… I just love it.
Response from developer
Thank you so much for your amazing review! We are thrilled to hear that Asana Rebel has helped you rediscover yourself through yoga. We appreciate your kind words about our convenience, workouts, and the encouragement from our Yogis. We are glad that you are enjoying the other aspects of the app as well. Keep up the great work and continue to love your Asana Rebel journey!
Different modes for shavasana needed
However it has short comings on the yoga-mindfulness front. I’d like if you could customise the shavasana experience, just a setting that I could turn off the instructors voice for shavasana, so that I don’t have to be distracted by the instructors rambling while I’m trying to concentrate on my breath. In my opinion, it’s not a very well-delievered shavasana (how am I supposed to focus with non stop talking) and always leaves me jarred and frustrated. I’ve been using the app for a year and have started pausing the video and shavasana to finish the practice myself, which pulls me out of the flow.
Response from developer
Thank you for your positive review and feedback! We're glad to hear that you're enjoying the holistic approach and seeing amazing results. We appreciate your suggestion for customizing the shavasana experience and understand the need for a more peaceful and focused moment. We'll definitely consider implementing this feature in future updates to enhance your practice.
Bad customer service
Response from developer
We're sorry for the misunderstanding. All subscriptions renew automatically unless cancelled before the next billing date. For more info on this, please get in touch via our Help Center on asanarebel.com or send an email to support@asanarebel.com.
Great content
Update: thanks for your response but the app doesn’t let me manually check “done.” I’m seeing the check mark but even if I tap on it, it won’t change anything and I cannot move on to Day 2.
Response from developer
Thank you for your positive review and for bringing this syncing issue to our attention. We apologize for any inconvenience caused. Our development team is currently working on resolving this problem with the syncing between the iPhone and AppleTV apps. We appreciate your patience and understanding. In the meantime, we suggest manually tracking your progress on the challenge section of the phone app until the syncing is fixed. If you encounter any further issues, please don't hesitate to reach out to us. Keep up the great work and enjoy your fitness journey with Asana Rebel!
Unauthorized renewal
Response from developer
We're sorry to hear about your experience. Auto-renewal is mentioned in the terms and conditions on the sign-up screen, and we send a reminder 3 days before renewing. However, we apologize if this caused confusion and would like to resolve this with you. Please contact our support team (suppport@asanarebel.com) for further assistance.
Great, could be better with a few minor changes
Only minor issues I have with the app is the layout of the main page, and the tabs. They either need to create a separate tab for the daily routine, or organise it so it appears on the top of the feed when you open the app. I like to track my water intake, steps and weight. But find it frustrating having to scroll through everytime I want to log something. Also finding workouts or stretches I have saved to favourites are not super easily accessible, you have to go into each category just to find them.
Overall, if those two things could be changed/fixed then this app would be 5/5 for me
Response from developer
Thank you for taking the time to share your experience with Asana Rebel: Get in Shape. We are glad to hear that you find our app helpful for your fitness journey. We appreciate your feedback regarding the layout of the main page and tabs. We will take note of this and share it with our team for future improvements. Thank you for your support and happy exercising!