Leave a Review Stream_Vision
Video and sound
Having issues with Pulsar Thermion not keeping videos and or playing them when the device is claiming to record and support audio.
Issues with connection, just like last review.. needs updates for sure.TexasMikePulsar
Developer Response
Thank you for your feedback. We regret you have issues with Stream Vision App. Please try updating firmware for your Thermion.Bad software.
Wifi is on and linked to iPhone. Software acts like it is not. Can’t see files or viewfinder.
All support says is you are not linked to WiFi. Well bino’s and phone both say I am.
It actually worked 1x out of 20. So, I reloaded software. Again, not working.
Spend 6k on equipment and get garbage software. Nice.Show lessha rifjsje hi s
Why? Why? Why?
This is a great app if you want to practice your patience, because you are going to get nothing except frustrated. Won’t stay connected. Just didn’t work, period.irritated with Stealth Cam.
So so
Have pulsar thermion and helion xp 50 and most of the video don’t have sound even though the microphone icon is visible in the video which means that the sound is turned on very agrivating cool video but needs sound on Apple devices. Buddy can download same video and had sound on droidjkwiv99
Developer Response
Thank you for your feedback. Sound play in Stream Vision on iOS devices is currently not available. To play the sound, please download video to your iPhone and use an alternative audio player such as VLC https://apps.apple.com/us/app/vlc-for-mobile/id650377962 We apologise for the temporary inconvenience.App is messed up!!!!!
I have similar problems like all the other reviewers. Very frustrating to not be able to download my videos.whataday714
Audio issues
Running Thermion XP 50 here too, same issues at other XP user. What’s the deal with no audio . I read about Streamvision and IOS having audio issues. When will this be resolved?ohhell naw
Developer Response
Thank you for your feedback. Sound play in Stream Vision on iOS devices is currently not available. To play the sound, please download video to your iPhone and use an alternative audio player such as VLC https://apps.apple.com/us/app/vlc-for-mobile/id650377962 We apologise for the temporary inconvenience.No audio with the new Pulsar XQ 50 Thermion
Very disappointed in this app and not being able to watch recorded vids without audio across all my devices , iPhone, ipad, and iMac desktop. I see multiple responses deferring questions to Pulsar. For the money that I’ve spent, I would like answers and some support.tatervine7
Developer Response
Thank you for your feedback. We regret you have issues with Stream Vision App. We are working to have this issue solved as soon as possible.Rubbish
£1200 scope and is great but bought to be able to upload and send photos and videos. It won’t let me send videos via text or wats app and when I upload to Instagram it’s a blurred out video so useless. Really let down and thinking of returning and getting a pard!cculle91
Developer Response
Thank you for your feedback. We regret you have issues with Stream Vision App. Please contact support@pulsar-nv.com to advise more details about your issue to have it solved. Please note that video sharing via whatsapp is not supported at the moment.No sound
It will not play the sound on my apple devices. ie iphone, iPad, and Mac had to down loan another app to hear the soundRifleman8124
Developer Response
Thank you for your feedback. Sound play in Stream Vision on iOS devices is currently not available. To play the sound, please download video to your iPhone and use an alternative audio player such as VLC https://apps.apple.com/us/app/vlc-for-mobile/id650377962Terrible App
Try another brand. If they can’t get somebody to build them a successful app or WiFi program, than heaven forbid they get their thermal stuff correct. My kids drone can stay connected, maintain videos, and record them from 5 miles away. This companies Ap can’t stay connected without crashing for more than 30 seconds from 5 feet away. Their only reply to these complaints is to contact them. No solutions.Show lesstree amiggos cctx
Developer Response
Thank you for your feedback. We regret you have issues with Stream Vision App. Please contact support@pulsar-nv.com to advise more details about your issue to have it solved.
