SPYPOINT User Reviews

SPYPOINT
SPYPOINT
9138-4529 Quebec Inc.

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  • Great but please add plans within the app

    Love the application but I would really like to see the choice of changing your plans for each camera within the app. As of now, you have to go to website login and change it there. Please add the ability to change plans within the app. The Whitetail Almanac app allows you to choose plans within the app. You can keep the interface you have currently just allow the users to click on which plan they’d like within that “window”.

    As far as firmware updates, they used to be over the air. Now in order to install them you have to physically insert a sd card. I know I was told if your camera is working fine not to upgrade it to new firmware but after I have added a 12V source to all my cameras, I haven’t any of the issues I used to have with AA batteries. Give us the option of updating firmware over the air again and just pop of a warning like: “we recommend not updating firmware if camera if working fine. Do you still wish to proceed?” Then have a yes or no option. I’ve updated all my camera to newest firmware and to be honest they seem to run even better with less battery drain (which was mentioned in one of the firmware updates).
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    Developer Response

    Hello 96GT4.6L, thank you for sharing your opinion, and for your rating. We will make sure to bring your suggestion for the application to the proper department. We are glad that you enjoy using your new camera Flex. The battery life can depend on many factors, and by changing the transmission frequency, you assure your batteries last longer. Wishing you a great hunting season! -KM
  • Best app ever 💯💯💯

    We got different intents coming here to read for an app to track our partner or friends so it’s advisable to know the truth and not fall prey to the evil ones. I have been in a long distance marriage because of the nature of my job, my wife cheated on me times without number but since I wasn’t around to get her caught red handed in the act I decided to hack her cell phone to get all the data activities on her device. I got in contact with this hacker Jack through the head of the IT department in my workplace. According to him, after a long search on here he got to discover this genius and swift IT personnel, this guy is the best in the game right now. He shared me his contact info, After I got in contact with him, we made a deal and i paid him. I doubted the services at first but what I felt impossible became possible within 3hours, I got access to my wife’s phone activities, I don’t know how he did it but it looked like magic cause it was as if I had her phone in my palm. I got access to her location, Snapchat messages and videos, WhatsApp,instagram,Facebook,call logs ,video chat , text messages etc all in one swipe. I’m happy I got to discover the truth, knowing is better than self doubt. He is definitely the real deal, do not hesitate to reach out to him at ‘Perfecthacker1000@gmailcom’ for a perfect, quality and satisfactory spying and investigatory services.
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  • Enhancing Convenience: SPYPOINT Micro-Link-LTE Trail Camera App Review

    The app is decent, and the SPYPOINT micro-link-LTE trail camera performs well. The only notable improvement would be the option to conveniently add add-ons within the app.
    In my experience with the app and the SPYPOINT micro-link-LTE trail camera, I found them both to be satisfactory. The app provides a decent user interface and functionality, while the camera itself performs admirably. One aspect that could greatly enhance the user experience is the incorporation of a feature that allows for easy add-ons directly within the app. This would eliminate the need for extra steps and make the process more streamlined. Overall, with a minor improvement like this, the app-camera combination could offer a more seamless and convenient outdoor monitoring solution.
    I use this camera on my driveway to keep tabs on any activity, and it has proven to be quite effective in capturing movements and events. The SPYPOINT micro-link-LTE trail camera's performance in this specific setting has been reliable, providing clear and detailed images. Having the ability to monitor my driveway remotely through the app adds an extra layer of convenience to my surveillance setup. With the potential for future app updates that allow for more convenient add-ons, the camera's functionality could be further enhanced for driveway monitoring and beyond.
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    Developer Response

    Hey Polothecoyote, we’re so happy to hear from you! Thank you for your valuable feedback and for your suggestions. We appreciate the time and effort you have spent to share your insightful comments, which will be seriously considered and adequately implemented. We’re really grateful and appreciate you taking the time to share your rating with us. Have a wonderful day.
  • select ALL button

    The app and desktop access is very useful and straightforward. Both could stand to have a “select all” button in addition to the select button. In cases where a certain camera recorded lots of pictures, it would be nice to be able to select “all” of the pictures with a single click of a button to make deleting pictures less time consuming …. With a select all function you could then un-select the few pictures you want to keep rather than having to select each picture one-by-one to delete the one’s you don’t want to keep. If you have a fair number of cameras, deleting pictures you don’t want takes quite a bit of time. If there is a way to select all pictures in a specific camera that I am not aware of, please advise.
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    Developer Response

    Hello OutdoorWriter, Thank you for your feedback and for the rating. We appreciate that you find the use of both app functionality and web access suitable, and rest assured that we will be sure to address your suggestion to the concerned department. It is indeed very useful. Any proposals are welcome. Thank you for taking the time to write us your opinion. Have a good day.
  • No notifications on iOS 16 and blurry pics

    I keep coming back to the App Store to check for an update since the latest app update I was forced to take now does not notify me of any pictures when they come in - however it will notify me when I get an HD pic in or a photo limit has been reached 🤔. I have all notifications on. I have 14 cameras and now the functionality is digressing…not good. Additionally, my pics are blurry while I’m flipping thru them. I can stop and toggle back and forth on a single pic and it will finally clear up but this is very time consuming. Why would functionality be going backwards with updates! I’m viewing them while on a strong WiFi connection so it can’t be connection speed. Could be related to the addition of the same FLEX advertisement that’s popped up and freezes screen every time I log in 🤦
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  • STAY CLEAR OF THESE CAMERAS!!!

    I’ve had both my cameras for about 3 years now. The first two years they worked great and I loved them! Now neither one works, the battery prongs on the one completely fell off after sliding the battery pack in and having corrosion around them! And my other camera! Lol 3 times I’ve sat on the phone for hours trying to figure it out, full battery full service updated SIM card whatever else you can possibly do and it WONT TAKE A PICTURE!! So i do some research and find out you gotta use certain batteries or sometimes they won’t work so boom, I got 8 batteries for $26 and what do you know camera starts working again for around 3-4 days and hasn’t taken another picture since then! Still reading full battery and service. So I’m so excited I waisted all this money monthly for your service and the batteries and not to mention THE AMOUNT OF DEER I NEVER GOT TO SEE! So thanks a lot SPYPOINT for the crappy help in fixing my cameras…
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  • What happened?!

    Have had my cell link for a little over a year now and have been pleased with it’s performance. I bought the annual premium photo transfer subscription and it has recently expired. I have tried to renew but when i click on add to cart (app & website) it changes pages and says cart is empty with no other options besides join the club and won’t go any further. I don’t want to join the club i want to purchase another year premium photo transfer plan. I have clicked on support then chat with one of our experts and it does nothing nearly everything you click on (app & website) does nothing. I read where there is a new version of the app and that could cause some trouble with the existing app i have searched and looked all over for the new version and it is nowhere to be found on the app store at least mine anyway. So do you guys want my money or not?
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  • Great App and Great Cameras!!

    The app works great and easy to use. The only thing I’d like to see added would be a way to filter by date like from oldest to newest photos. That way older photos can be deleted without having to scroll through 1000’s of photo before getting to the bottom. I will say the new Flex camera is very impressive and the battery life with energizer lithium ion ultimate batteries and settings set to send 12 times a day. After almost 2 weeks battery is at 98-99%. That’s insane! Loving the camera and the app. Keep up the great work Spypoint! Also, to anyone that is curious, when I bought my Flex I got a 16GB micro SD card along with purchase (it was a deal going on at the time), I figured that wouldn’t hold many photos but 2800 photos in and it’s not even close to being half full. Might have to purchase another flex in the near future.
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    Developer Response

    Hello 96GT4.6L, thank you for sharing your opinion, and for your rating. We will make sure to bring your suggestion for the application to the proper department. We are glad that you enjoy using your new camera Flex. The battery life can depend on many factors, and by changing the transmission frequency, you assure your batteries last longer. Wishing you a great hunting season! -KM
  • Fix the app SPYPOINT!!! Do not buy until app is fixed

    For the first month I had the camera, it was awesome. My first cell camera and setup and picture transfer to my phone couldn’t have been easier. Then, I went out of town for my big hunt of the year for one week and my app started failing. Couldn’t access my home page with all of my camera info to change the settings on my camera. It would say that there was a problem. Then it wouldn’t let me access any photos. To this day, a month later, I still can’t access my homepage but I can access my photos about 3/4 times. I tired getting in touch with customer service and they were kind of ill and just said “redownload app, login/logout, update app” which I had already did and she said that there was pretty much nothing she could do. This is a problem because I can’t see any of my cameras status. I have 10 SPYPOINT cameras. Customer service is no help. After customer service replied to this message, it makes me dislike SPYPOINT even more. They are no help. There is nothing I can do to fix this. As all of the other recent reviews state, this is apparently a large problem with the app and SPYPOINT cares nothing about fixing it. They would rather put the fix on the customer to restart app, login/logout etc. I’m moving to a different cell camera brand and suggest others do the same to save some trouble.
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    Developer Response

    Hello Terry, when you have issues login into the mobile app, the suggestion we provide is to delete the app and download it back into your cellphone. To find out if it's an issue with your account, you can also try login in via the web app: https://webapp.spypoint.com/login?lng=en. If you still are not able to log in and view your photos or cameras in your account, we would invite you to contact us back so we can investigate further: https://www.spypoint.com/en/chat (8:30 am/9 pm EST). Thank you. -KM
  • Worth the money

    The SPYPOINT micro that I have has been a great investment. The new update has some bugs that definitely need addressed. I have it set up to transmit 12x a day and I’m lucky if I get pictures sent to me in a 2 day period. It’s slow and not sending photos as it should. Hopefully a new update will come out that will fix these issues. I pay for unlimited monthly photos and I’m not too happy that it goes 2-4 days without sending photos when I know deer are all around my feeder cause I’ve been sitting in my stand watching them but never receive pictures until 2 days later. If this is how it’s going to operate then I expect to get a refund for my monthly subscription or credit to my account for these issues. Other than that the photo quality is very good and when it’s working it does great and still worth the money.
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    Developer Response

    Hello Tank132508, we would like to thank you for sharing your feedback regarding your camera and the mobile app. We will make sure to let the department know the issue with the delay in receiving the photos. We also suggest you verify the signal of your camera. With a low signal, your camera can have a hard time transmitting the photos to the app, which results in receiving them a day r two later. We also suggest that your camera has the latest firmware update. -KM

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