(See edit at end) Won’t let me log in
Here’s a funny story: the actual app itself won’t let me log in. At the same time, I can log in on my phone browser, but whenever I click on an item I’m interested in, it takes me to the same “500 error” asking if I’ve “hit a wall?” Yes, I’ve hit a wall on Under Armour becoming ‘unshoppable’ through a regular iPhone lol, am I doing something wrong?
Edit (made maybe 2 weeks after initial review): I’m able to log in within the app and the mobile website doesn’t direct to a 500 error anymore when clicking on any product, so I’m changing the review to 5 stars. Not saying it’s perfect or the best app out there, but hey it works and I’ll do my tiny part to boost the ratings.
Edit (made maybe 2 weeks after initial review): I’m able to log in within the app and the mobile website doesn’t direct to a 500 error anymore when clicking on any product, so I’m changing the review to 5 stars. Not saying it’s perfect or the best app out there, but hey it works and I’ll do my tiny part to boost the ratings.
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Response from developer
Hello, we are currently undergoing a number of app updates, which could result in temporary disruptions to login. Please try logging back in later. We appreciate your patience!
So Far Good.
I am new to the UA app. I have been making all of my purchases from the UA site. I finally decided to get the app after my last purchase hoping I can keep track of items I save in my shopping basket - I always take my time before making a final decision on items to buy. Moreover, I would always lose the items that I saved in my shopping cart and finally became tired of having to shop for the items again once returning to the UA site. I just made my first purchase on the app and my shopping experience was much easier just as I predicted. The one problem that I have with the UA app and my UA shopping experience in general is, Both the app and the website not making it easier to match tops with bottoms. I have been to sites where if you buy one item and if there is another items that can/should go with it, it is available and recommended at the bottom of the page. This makes it easier to add everything to your cart right away without a stressful search for matching products/items. If UA can make that happen, I am sure my experience shopping for gear will always be a “5 Star” experience.
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Cancelled an item on me without me knowing!
I’m not very pleased with this service, pacifically online service. I’ve purchased two items with obvious reasons that there would be a discount and there was. I even paid $15 to get the items in two days. Well, needless to say, I received one of the items today and was wondering where the other item was. I just decided to look at my order history and it showed canceled on one of the items which I would have never known had I not checked. It was a pair of shoes and I’m not sure, but upon going on the website right now, the shoes are out of stock. The combination of shoes and sweatshirt were $80 but apparently they must’ve not had the shoe in the size I wanted last minute and canceled it without my knowledge and I ended up paying 60+ dollars for just a sweatshirt compared to $80 which would’ve been the sweatshirt and the gym shoes had they not canceled them or informed me that they did not have the size. I’m fuming right now…. I would never pay 60+ dollars for the sweatshirt but it was supposed to be discounted along with the gym shoes. I ordered so they canceled the gym shoes without my knowledge and charged me full price. No discount for the sweatshirt. I’m not happy at all.
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1st time app user; LONG TIME UA CUSTOMER!
This review is based on the App, which worked fine……however I am going to speak about UA………I am a LONNNNNGGGG time customer, for my own personal use, as well as a Head Football Coach @ a High School, I also put my Varsity Team in UA Uniforms! I purchased two complete sets, White, and Navy, being the primary colors. I designed them myself, and even purchased two different belts for completely separate Home and Away Uniforms! We also wear NFL style Socks, completely up UNDER KNEE PADS, and by far, we have the sharpest uniforms in the Section! Personally, love everything I have ever purchased from UA, and on the rare occasion I have had an issue, UA HAS QUICKLY RECTIFIED IT TO MY SATISFACTION!
I HIGHLY RECOMMEND UA AND THIS APP!
I HIGHLY RECOMMEND UA AND THIS APP!
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Smooth experience
I thought my first time shopping on the website went very smooth for me. The way the website has been set up with different categories. Made it easy for me to find exactly what I wanted without having to scroll through bunch of pages just to get to the items that I need. My first experience on you guys website went very smooth and I loved it. I will be shopping with you guys through your website and stores from now on. Thank you guys for not supporting Israel. Me and my family will be shopping under armor for all of our sports Necessities. Much love to you guys.
Respectfully
Ahmad Nasseri
Respectfully
Ahmad Nasseri
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Faithful Buyer
Online Purchased Short leggings
I recently purchased a short leggings item online, and I’m thrilled with my purchase. This short piece has quickly become one of my favorite go-to options for casual and comfortable outfits.
First and foremost, the material used in this short is excellent. It’s soft, lightweight, and breathable, which makes it perfect for warm weather or active days. The fabric feels pleasant against the skin and allows for unrestricted movement.
The fit is spot-on. The sizing guide provided by the online retailer was accurate, ensuring that the garment fits me perfectly. The waistband is adjustable, allowing me to customize the fit to my preference. It’s comfortable and doesn’t dig into my skin, providing a relaxed and enjoyable wearing experience.
I appreciate the attention to detail in the design of this short clothing piece. The stitching is neat and sturdy, indicating good craftsmanship. The color and pattern options are fashionable and versatile, allowing me to mix and match with various tops and accessories.
Overall, I’m extremely satisfied with the product I bought online. It’s comfortable, well-fitted, and versatile, making it an excellent addition to my wardrobe. If you’re in search of.
I recently purchased a short leggings item online, and I’m thrilled with my purchase. This short piece has quickly become one of my favorite go-to options for casual and comfortable outfits.
First and foremost, the material used in this short is excellent. It’s soft, lightweight, and breathable, which makes it perfect for warm weather or active days. The fabric feels pleasant against the skin and allows for unrestricted movement.
The fit is spot-on. The sizing guide provided by the online retailer was accurate, ensuring that the garment fits me perfectly. The waistband is adjustable, allowing me to customize the fit to my preference. It’s comfortable and doesn’t dig into my skin, providing a relaxed and enjoyable wearing experience.
I appreciate the attention to detail in the design of this short clothing piece. The stitching is neat and sturdy, indicating good craftsmanship. The color and pattern options are fashionable and versatile, allowing me to mix and match with various tops and accessories.
Overall, I’m extremely satisfied with the product I bought online. It’s comfortable, well-fitted, and versatile, making it an excellent addition to my wardrobe. If you’re in search of.
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3rd times the charm?
I have had no real big issues with navigating around the app. but after placing a large order i have only received half of my request. After calling customer support and having to file a claim for items never sent, a month has pasted and an order had been placed for the gear I did not receive. After going through my gear that just came in today I am still missing a couple items. I have called customer service who have been very helpful, have issued another order for the remaining missing gear.
So after a month and a half of waiting I am still waiting for my order to be fulfilled. I do highly recommend only making in store purchases as there seems to be a major lack of proper communication from the app to those that process and ship orders. If I am incorrect in this communication issue than there is a much larger issue with the warehouse for Under Armour being able to fill order requests.
So after a month and a half of waiting I am still waiting for my order to be fulfilled. I do highly recommend only making in store purchases as there seems to be a major lack of proper communication from the app to those that process and ship orders. If I am incorrect in this communication issue than there is a much larger issue with the warehouse for Under Armour being able to fill order requests.
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Change/Cancellation
I ordered a pair of shoes July 20th from this app. I ordered the black ones but for some reason when I did my final check out it showed the color was white. I immediately looked on the app to see how I can contact the Under Armour and there was a section to send a message. I sent the message for them to be changed. I’m following up with customer service the next morning and she said they couldn’t change it. She was very rude in her deliberation as to why. The order was still pending shipment. The lady said they couldn’t change the order. Then she said the payment and the order is pending! So I asked her how could you NOT change the order if it’s still in the warehouse to be shipped. The customer service was not willing to help the customer. I am a Under Armour buyer an I’m very disappointed. This has changed the way I look at the company and DEFINITELY changed my mind about me buying this gear in the future! Especially online! VERY DISAPPOINTED!
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Response from developer
Hi Justin, we're very sorry to hear about the trouble you've had with your order. Unfortunately, our timeframe to make any changes is very slim in order to get orders to customers as quickly as possible. We sincerely apologize for any inconvenience this may have caused!
Order off the site the app doesn’t save your favorites
I’ve had nothing but issues with the app, not only did it not save any of the things I just spent ten to fifteen minutes looking through to add to my favorites to come back to but it added a ton of stuff from other categories almost like I was looking through a category. I logged out and back in navigated to saved items and sure enough nothing I looked at was there just a bunch of other things that I never clicked on. This has been an ongoing thing for awhile now so instead getting gift cards and having to use the app. Go to the store or try the actual website maybe you’ll have better luck but I don’t feel like going back through their catalog and sections for the fifteenth time o it to not have anything saved. Also I love how it says I’m not logged in to the app when I can clearly see it say “hey welcome back” and I view my info and it’s already in there. Idk figured a big company like this would have some sort of quality control on their app.
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Perfect
I love this app. It’s one of the few where if your scrolling and want to view a particular item or put it in your cart, when you hit the back button or return it takes you back to wear you were last. So many other websites start you back to “page 1” when you were on page 9 or something similar. I also like how they show all the colors available and give you the models weight and height and what size they’re wearing for comparison.
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