Great app
Loving this CRM so far. A bit scarier at first to set up but looking back it was very easy.
iPad
Would like an iPad version please. Other then that it is Great!
App keeps crashing
The app was working so well for a month or so, then it randomly logged me out and won’t log me back in (still works on desktop). When I go to reset password the whole app crashes
Photography user
Great app when it works properly. I had a run in with my subscription because the app was telling me I wasn’t the owner of my business...but the chat help was very fast and helpful in getting things resolved. If I personally had more business I would absolutely keep the service! The basic photography contract is great and over all the app is easy to use. I would say the chat I kept loosing when I would close the app and had to restart a new one. If your busy business I highly recommend.
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Streamlined my sales and service process
I own an event venue. HoneyBook was my life saver! It helped me streamline and semi automate my sales and service process. I use it for every step of my sales process, planning process, and even my thank you and follow up process. It keeps all of my clients, paperwork, and communication in one place. The app is great! You still need to access the desktop version for some features but for the most part you can do a good bit on the app. And what the app doesn’t do, HoneyBook is probably already working on an update to make the app more robust. They are constantly updating and customizing their product to their clients needs! But.... you have to use it and work it. Don’t try to operate half out of HoneyBook and half in. Use it for its full potential and it will help you streamline your business sales and service process as well!
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Response from developer
Thank you for taking the time to write us this glowing review! We're so glad to hear that HoneyBook has been supporting your business well -- and you're absolutely right, we're always working on updates to bring the mobile app more in line with the desktop version. We also love your tip about going all in on HoneyBook, it's truly the best way to streamline your business! Thanks again, Team HoneyBook
My business is so much easier to manage!
I am so thankful for a new book! It has made my business so much easier to manage, and keep everything organized! They are always updating things and making things better to, so you know they are always open to suggestions for making their services even better! Love them!
Great but still needs some work
I love this app because it allows me to manage my business on the go. However, the one major thing I dislike about it is that it cannot do some of the small things that you can do if you were working on the desktop. You are, however, able to log onto your account using the browser on your phone and that allows you to utilize everything that the desktop version has. One issue I’m referring to is that the app isn’t that friendly with creating proposals. If I want to add multiple items and packages I have to go to the browser log in to do that because the app only lets you select one package and hand enter any other packages or items.
Overall though, great app. Keep it up.
Overall though, great app. Keep it up.
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Response from developer
Hi There, thank you for taking the time to write us a review and for sharing your feedback! We're always working on improvements that bring the mobile app and desktop version closer together and we will continue to release updates that serve this goal, stay tuned! Warmly, Team HoneyBook
Good but missing some things
I used HoneyBook for 3 years and have now switched to another platform. The reason I chose to end my subscription with them was on the financial side they didn’t provide enough reports and break downs for tax. My accountant also found it made doing my taxes difficult. There is also no way for an accountant to log into HoneyBook and have a look at your records without giving them your full log in details. I use Táve now and although it’s not as user friendly as HoneyBook I love its detailed reports and how it breaks down how much I charge and much profit I make from every package etc. I also hated the fact that HoneyBook didn’t give me an option to charge my client the cc card fees. I was paying so much money in fees - with Táve i have the option to charge the fee to my client.
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Response from developer
Hi There, thank you for taking the time to write a review. We're sorry to hear that you've switched platforms, but we appreciate you sharing your feedback so that we can take these insight into consideration for product updates in the future. Warmly, Team HoneyBook
Great on desktop but mobile is not ideal
Would be amazing to have an iPad optimized version, also updated tool abilities. I love working on the go so mobile use of tools and customization whether phone or tablet would probably be helpful for many users.
By far the best CRM tool out there!
When I started my business it was important for me to automate my processes and streamline as much as I could. HONEYBOOK literally changed my business!
Now I’m full-time and people often ask me what software I use because it’s organized and easy to navigate.
The only thing I struggled with was the scheduling - if you have a project in queue with dates set then you’re not able to override that day. It will make you completely unavailable. However I spoke to support (who was so great btw!) and they’re adding it to a list of features they can work to resolve. It’s great knowing that a company is receptive to feedback especially when it benefits the customer.
Never planning to use another CRM too again as long as I’ve got HoneyBook.
Now I’m full-time and people often ask me what software I use because it’s organized and easy to navigate.
The only thing I struggled with was the scheduling - if you have a project in queue with dates set then you’re not able to override that day. It will make you completely unavailable. However I spoke to support (who was so great btw!) and they’re adding it to a list of features they can work to resolve. It’s great knowing that a company is receptive to feedback especially when it benefits the customer.
Never planning to use another CRM too again as long as I’ve got HoneyBook.
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