Smartfire User Reviews

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Smart fire

This app is clunky and difficult to use. Invest in an upgrade to make connections/setup and general use easier. Only reason I persist is I have forked out $350 for a fan.

Old App was better

Used the new app first time today and cannot select the probes to set the temperature and food type etc. It works for pit but not for probes. Please fix.

Didn’t need to reinvent the wheel

The old app was so much better. Felt like it never went through a UX sign off. Menu aren’t intuitive and felt like it was written by a high school kid. Wished there was an option to roll back. The controller felt more stable with the old app

Started great - now terrible

App constantly fails to load and requires re-pairing with device. Worse than that, mid-cook the device fails to connect with the app, resulting in temp failures. This happens even when the app and device are only a complete of meters away and still connected via Bluetooth.

Love this!

Love this app/product! I’m always impressed at how flat it can keep the temps on my Kamado, even in the winter when snowing! Love that I can use the WiFi and go anywhere in my house and not worry about it disconnecting, and I can use the wireless probes!

The app just had a UI update which took me a minute to figure out , but it looks great and is pretty intuitive after playing around a bit.
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App is terrible

Phone did the update to the new app. Won’t connect to the old smartfire. Guess I’ll buy a BBQ Genius instead of the “upgrade”.

Update Fail

Used to be a great app. The update made it so that the target temp resets when I switch to another app. And the fan doesn’t stop when it reaches target temp. So it’s basically less than useless now.

New app is terrible

I am doing my first cook with the new app. Bring back the old app now. I was aiming for a temp of 290 my grill is at 360 and the fan is still at 100%!!!
I have had to disconnect my Smartfire and go manual. How do I go back to the old app, it worked perfectly.

CrApp App

The latest version of this app is useless. Can’t save settings, temps are reading wrong (tested against a MEATER that’s been calibrated against an instrument thermometer), is using last cook before upgrade which has a pit temp of 200C vs the current required pit temp of 110C…

I was about to upgrade to V5 hardware but have now binned and looking at other options.

Really poor upgrade. FB page says it has been tested for 6 months - needed another 3…
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Doesn’t work anymore

The device used to log on to WiFi with much fiddling, but will not anymore. The unit is pretty much bricked, since there are no physical controls on the device.

Response from developer

"Xyzzx123" You're more than welcome to submit a support request via support@smartfirebbq.com

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