Leave a Review Instawork
Problematic Software.
This app will get you some great gigs, don’t get me wrong. But they clearly could use some temp workers of their own to deal with all of the technical problems they have. First of all, if anything goes unexpected with your shift don’t expect to be paid for your work. I wasn’t able to clock out for my first shift and still haven’t been paid even though I’ve filed a complaint-this is over a month ago now. Every person I’ve met from Instawork who’s worked at least a few gigs have had this issue. Pretty problematic when you’re expecting hundreds of dollars but those just never appear. Today though, was the trigger for this review. I booked a shift last night and drove over an hour to get here. Over twenty minutes before my shift, while I was 3 minutes away from the l’ovation, they texted me saying I wouldn’t make it so they removed me. So now I’ve invested my time and money but I get removed with no prior notice and no compensation. Of course their app has no means to to address problems such as these (they have preset catatonies of problems that you can choose from, oh and there’s no phone number to call. So yeah def download if you feel like planning on work and pay just to have it, virtually randomly, erased. I know other workers who’ve had shifts they booked disappear with not even a message at the time of occurrence. Clearly they either need to get some better software, or more human help to address the problems that are created with what they have.Show lesstcbP0894
Developer Response
We are so sorry to hear that you haven't had a good experience with our team. Please know that we are committed to helping you with your concerns and would like to make things right. In order for us to resolve this issue, please fill out the following form with your contact information so that we can reach out: https://forms.gle/u6R3eSi8iFz2AJDi7Needs lots more improvement
The app keeps glitching, canceling gigs or when im clocking out. “Support” never gets back to out about any issues. I’ve worked the same exact times & places and the other 3 people got paid the same and I’ve gotten the least amount. Just a day ago My payment said it would be processed on wednesday of this week, now it’s saying it wont process till wednesday of next week. It says you can only cancel 10 gigs within 1 month and all cancellations have to be at least 24 hours before the gig but i canceled my FIRST gig 2 DAYS before and the SECOND gig canceled was 3 DAYS before and they’ve blocked me from working at those 2 locations. The app said i had 4 cancellations so I tried to contact “Support” and the asked for proof but the only way to see i’ve only canceled 2 gogs and when is through their end.. If im telling you the app is glitching and saying the wrong information then how can i show Proof of what actually happened? This would have only been my second week working through this app and its been a terrible experience thus far.Show lesshydbjo
Instawork is revolutionizing employment
I cannot fully booked express in words how truly amazing it is to earn top pay with complete freedom and flexibility and have a great time doing it. Being able to choose what types of jobs I would enjoy most and sometimes even booking them just hours before… I can plan my work around my life and not vice versa. I average around 19 an hour and that doesn’t include my tips. The app is really easy to use. It keeps track of my upcoming shifts and even adds it to my calendar on my phone. It informs me immediately when I will get paid and most of my shifts are deposited into my account instantly after my shift. I love that it also keeps track of all my earning and gives me access to my w-2s as well. I couldn’t be happier with this company and would recommend it to anyone. :)Show lessE. Bartocci
Life Saver!
I absolutely love this app! I do not remember how I came across it but thank goodness I did. I recently lost one of my jobs and man did I get scared, I got bills to pay and what not. I am still a part time public school teacher during the week however I get paid once a month. So I was feeling hopeless until I came across this app and it is honestly a life saver. There are always plenty of jobs and yes as you start off the pay rate is mildly decent on some but you just got to keep going til they see you’re serious about the work. It’s worth in my opinion. The employees for all these jobs are very nice, professional and are always on the lookout to help you out if needed. Also with some jobs you get paid instantly which is awesome and others you just wait a few days which isn’t bad either. Another plus is that Instawork always has opportunities for you to make a small bonus which is pretty cool. 10/10.Show lessMellobear24
Would be awesome
So the gigs that I work the employers will try to cheapskate you in anyway possible. They won’t give you lunch on 12 hour shifts and only one 30 min break, but once you clock out they always double my break time even tho I didn’t take that long. Which is well known because Insta work tracks your location but that doesn’t stop them from saying my break was one hour or two hours which means I don’t get the full pay. The app is great for people that are looking for workers and not the other way around. I’ve shown up to multiple gig and most of them won’t even let me clock in until I’m late because they feel as if I am rushing them. It’s quite interesting because my boyfriend works the same jobs as me but always gets treated better and even gets tips. The only difference is that I’m black and he has fair skin. So if you are not comfortable dealing with inequality every time you try to work then this isn’t the app for you.Show lessKihatha
I love this app !
My brother had recommended this app to me for a while and I really regret not taking his advice when he first told me. It’s just great he had been recommended it and I had the app for a long time but never finished completing my profile and geez I regret it. You can apply to many jobs, accept gigs.!And fill up your schedule weeks ahead and the pay is as afford no more or less maybe more but never less. Of course you start low as many other life processes city minimum $16-25/hr than work your way up $26-45 and can even get lucky or if you’re clever to get up early and be paying attention to your notifications there are last minute looking for gigs meaning the place really needs workers so the pay is high $45-75/hr imagine multiplying that by 8= 3X week I mean it doesn’t get better than thatShow lessLex____96p
Still haven’t gotten help
I’m new to Instawork. It seemed like I could make a little extra money on the side. All the gigs that are showing up for me are w-2. Great! Less taxes for me to pay in April! I have to upload paperwork? Sure! I don’t mind! Only it’s not letting me. I can’t upload any documents on my profile where it says w-2. I can only start on the actual gig prerequisites. Ok…I can only put the phone number for who will verify my info. It accepts that then nothing. I get a turning wheel as if it’s loading. It doesn’t matter how long I leave it for, it still won’t go to a different page. I can’t even go back at this point. It’s like the whole app is frozen. I’ve forced restarted the app and tried again. Same result. I’ve restarted my phone again, just in case. I got a message on that page saying “error loading page. The requested url was not found on this server”. Hmmm….I put in my request for help with pictures. It’s been 2 days and my request wasn’t even seen let alone answered. I can’t get any gigs until the w-2 is setup. Can’t get the w-2 setup until someone from support helps me. I’ll give it a week. If after that, I can’t get that fixed, I’m uninstalling. Right now, the app is just dead space on my phone.Show lessArisa8282
My experience
This far Instawork in my personal opinion is a genius company and the app is also designed user friendly for our not so tech savvy individuals like myself. It has various opportunities depending on what it is you are looking for. U can travel and work or if you are looking for something permanent they have those avenues you are able to explore as well. It’s also a give give type of company if you are a good worker they reward you for your achievements as well ex: becoming a gold member makes it to where you can get paid hours after each gig worked. I can go on and on about the numerous opportunities that they offer but I will leave it here that I would highly recommend this to everybody whether you have a full time career or not you can always use the extra money to help. I am new to Instawork but I am excited about my experience this far and can’t wait to see what is to come for me.Show lessLatalian Stallion
WORST SUPPORT SYSTEM EVER
I think if Instawork wants to continue growing they need to hurry up and set up an office in the US. The support system is terrible. They don’t even have a phone number… You have to create a chat and send a message if you have a problem or need help. It says they reply in a day but it takes them days and days to reply to one question even if you had multiple issues. They’re the same with the businesses too. The support is useless. Since they take days to respond if you had a pay issue or work issue it won’t get fixed in time for maybe your check or your next gig. They need to set up a customer support number because the whole chat thing is ridiculous especially since they don’t respond and are very useless. I looked up the headquarters and I’m pretty sure it’s just a bunch of randoms in India who barely even know how to solve your problems with the app. It’s very annoying and frustrating I sent them two emails. It’s been 2 weeks since I’ve sent a chat looking for help cause I’m missing a payment and STILL no reply. If you want a real gig app download people ready. They actually have an office you can call with Americans you can talk to, that know what’s going on and can offer real help for your problems. This app is a joke.Show lessjujuontheturkey
1000% Fraud!!
I thought I would give this app a shot and ya know what I have screen shots of everything I’m stating here. My profile is still pending to be approved and it’s been weeks. I emailed customer service 6 times and they never try to look into the issue. They just state the obvious but no help at all. My friend who downloaded the app to same thing happened to her her profile been pending for weeks with no approval. My brother said his got approved but there’s no gigs they will say you have to change your job preferences. You can’t reach customer service and if you do they are no help at all. There’s no phone number to call them, save your self the push of this download because if you want to find work don’t download this app you won’t have any work. Period. All these 4 star reviews I have no clue how they got there must of paid a few ppl to write them because there’s no way this app is fraudulent. Stop allowing ppl to download this app with the hopes of finding work because it’s not true at all! I’d give this app -10 stars if I could.Show lessmiaxc
