Leave a Review MyGP, Bangladesh
A Hassle-Filled Experience
Whenever I want to gift FlexiPlan, it shows “To gift Flexiplan, you need to use Mobile data (GP Internet) from the same number you are using MyGP with” and don’t let me gift FlexiPlan.
It keeps saying this even though I'm using mobile data from the same number that I’m using with MyGP. And why is there such an absurd rule that I can't use WiFi and must only use mobile data from the same number?Show lessTanmoy65
Developer Response
Extremely sorry for the problem which you have mentioned. Requesting you to contact us on email at “insta.service@grameenphone.com” to get a solution to your problem or you can dial *121*1021# from your mobile to give your feedback. One of our agents will call you back soon. We will try our best to help you out.About gaming phone network and Internet service
Your network is very bad, network is not available anywhere, call does not go through, internet service is not available properlyRiad nj
Developer Response
Thanks for your star ratings. To solve your network related issues, we need to check your number. Requesting you to email us at “insta.service@grameenphone.com”. Also, you can dial *121*1021# from your mobile and give your feedback. One of our agents will call you back soon.Using this connection more than 13 years but service is obsolete
The packages offered for the post paid customers are baseless and either they are blind or deaf. You need to be more customers friendly, otherwise you will be out of market.Shantubh
Developer Response
Extremely sorry to know that you haven't found a good offer. To get the best offer, you can visit the MyGP app “Offers” tab then select the ‘My Offer’ section. If you have any suggestions, please email us at “insta.service@grameenphone.com” or you can give your feedback by dialing USSD Code *121*1021#. One of our agents will call you back soon.Easiest to use
It's all ffeatures are so easy to understand and here has all options to make communication so faster than others.Mehedy HR
Developer Response
We are pleased to see that our app is your favorite choice and this surely motivates us to improve more. Thanks.Network
Always show very poor network. Service not satisfactory. Can’t change the SIM, because most of my near dear’s are familiar with my GP contact no. GP authority should take care of reasonable accepted network everywhere in Dhaka City. Price and period of Data package should be synchronized in favor of poor income group people across the country. ThanksShow lessSyrusmono Thanks,
Developer Response
We are extremely sorry for the problems you are facing. We need to check your contact number to solve this issue. Hence, we are requesting you to email us at “insta.service@grameenphone.com” or you can dial *121*1021# from your mobile and give your feedback. One of our agents will call you back soon. Thanks.No show real-time International Roaming calls SMS and other charges history
Please allow us to show real-time International Roaming calls SMS and other charges historyMD MOJIB DULLAH
Developer Response
Sorry for the inconvenience. We have taken your feedback. Please suggest valuable features as per your need and desire by emailing us at “insta.service@grameenphone.com” or you can dial *121*1021# from your mobile and give your feedback. One of our agents will call you back soon. We will be trying to bring features as per your opinion.Confusion
It creates huge confusion while choosing internet packs as there is Chorki and other entertainment staffs are included .you should clearly mention that users cannot use entertainment packs for any other purpose like in other platforms. A lot of money gets wasted . Try to mention more clearly and appropriately so that the users can understand properly. Make it more user friendly.Show lessGrjdjdkgnofniddhbr udbfofmoffm
Developer Response
Extremely sorry for the problem which you have mentioned. Requesting you to contact us on email at “insta.service@grameenphone.com” to get a solution to your problem or you can dial *121*1021# from your mobile and give your feedback. One of our agents will call you back soon. We will try our best to help you out.The worst
Worst network in the country. The network frequency does not work in most places. In addition, No need to make such an app that cannot be used when you run out of internet and need to purchase internet. They are the hypocrite company in the country with the most expensive internet where the frequency is abnormally down most of the time. Many people are in the trap of getting this network in the first phase of mobile network expansion and cannot easily change the network as their number is spread out. GP is taking illicit advantage of its early expansion.Show lessIn trap
Developer Response
Extremely sorry for the problem which you have mentioned. Kindly email us at “insta.service@grameenphone.com” to share your problem in detail with your contact number for further investigation. Also, you can dial *121*1021# from your mobile and give your feedback. One of our agents will call you back soon.Don’t want to get unnecessary GP calls while using roaming
I have noticed for years that whenever I use gp for roaming I am receiving calls from Gp marketing. Please make sure I don’t get it this timeddhkofg
Developer Response
Thanks for your star ratings. Requesting you to contact us on email at “insta.service@grameenphone.com” to get a solution to your problem or you can dial *121*1021# from your mobile and give your feedback. One of our agents will call you back soon. We will try our best to help you out.My opinion about using the My GP app
Very helpful, keeps track of my usage,mobile internet data and many more things.Anik. S
Developer Response
Glad to know that you have found the MyGP app helpful. Thanks.
