Gatwick Express User Reviews

Gatwick Express
Gatwick Express
THE GO-AHEAD GROUP PLC

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Leave a Review Gatwick Express
  • Brilliant update

    Thanks!
  • Very bad design

    Why isn’t it obvious to the App designer that the homepage should show a ticket search and/or purchased tickets? Instead the entire page is a link to X (Twitter), and navigating to search or tickets is a tiny little button somewhere hard to find, and the process is not at all intuitive. It defies belief.

    And are they even paying attention to these reviews!?
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  • Useless

    Bugs everywhere. Can’t purchase ticket. Don’t download.
  • Crashes at Payment

    It has a number of bugs. Doesn’t explain password requirements and I had to fiddle with it for some time to create an account. After putting credit card information in and hitting the payment button, the app crashed - several times. We weren’t charged for the ticket but had to turn to the online website to buy our tickets.
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  • Can’t open app. Crashes instantly.

    Dud.
  • Keeps crashing

    App crashes immediately on fully updated iOS.
  • Crashes immediately on iOS 16

    Doesn’t even open. Apple should delist this since it hasn’t been maintained for its newer devices.
  • Really Bad app

    I can’t believe Gatwick express has such a useless app. Nothing seems to work. It clearly managed to save my name email and phone number but that is about it. When prompted to add my card details,I input all the info with address and as soon as I clicked continue the app shutdown, obviously not having saved any info!! You can’t get any train times ….so I beg to wonder why do they have an app???
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  • Doesn’t work!

    1 Front page won’t update
    2 Doesn’t have the timetable (takes to a rail website
    3 Crashes when you try to pay
  • Crashes after you submit payment info

    Doesn’t work properly. Crashes suddenly after payment screen. I’m using fully updated app and updated iOS. Needs bug fixes and Apple pay ability

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