I scheduled an appointment through Bigtoe w/a provider for a massage.
The evening of the massage, 15 minutes before the appointment I checked my phone and received no calls no notifications from them. 10 minutes before the appointment I got concerned so I reached out to the company, Bigtoe, through their support line to let them know that the provider was not there.
About 30 minutes after the scheduled appointment, Bigtoe shares that the provider was there and was trying to call me and didn’t get a response and that the place was dark. Not true!! There’s ample lighting. The provider did not leave a voicemail, did not text, did not email or even tried to ring the bell.
My phone did not ring. Somehow, the provider provided BigToe w/a screenshot of the calls she made, calls that did not come through to my phone. My phone is fully operable in addition to I’m connected to WiFi!
So either the company is a fraud and they’re scamming or they allow and support their providers scamming!
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